Ecom Express Customer Service Executive Salaries by 50+ Employees (Updated 2025)

0 - 8 years exp.

₹1.7 Lakh - ₹3.8 Lakhs

Salary of majority employees

At par with the average Customer Service Executive Salary in Logistics Companies for 0 - 8 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Executive Salary 0 - 8 years exp. (25 salaries)	₹1.9 L/yr - ₹3.8 L/yr
Procurement & Supply Chain Customer Service Executive Salary 3 - 8 years exp. (8 salaries)	₹2.8 L/yr - ₹3.5 L/yr
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Quality Assurance Customer Service Executive Salary 2 - 6 years exp. (4 salaries)	₹2.9 L/yr - ₹3.8 L/yr
Finance & Accounting Customer Service Executive Salary 4 - 6 years exp. (3 salaries)	₹2.9 L/yr - ₹3.6 L/yr
Administration & Facilities Customer Service Executive Salary 4 years exp. (AmbitionBox Estimate)	₹1.7 L/yr - ₹2.9 L/yr

Last Updated: 10 Feb 2025

Companies similar to Ecom Express for Customer Service Executive

Company name	Avg Annual Salary	Open Jobs
Delhivery Customer Service Executive Salary 1 - 7 years exp. (24 salaries)	₹1.5 L/yr - ₹5.9 L/yr 29% more
Blue Dart Express Customer Service Executive Salary 0 - 7 years exp. (176 salaries)	₹1.2 L/yr - ₹5.4 L/yr 26% more
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DTDC Express Customer Service Executive Salary 1 - 5 years exp. (50 salaries)	₹1 L/yr - ₹2.8 L/yr 30% less
GATI-KWE Customer Service Executive Salary 2 - 11 years exp. (55 salaries)	₹1.5 L/yr - ₹5.4 L/yr 22% more
First Flight Couriers Customer Service Executive Salary 2 - 4 years exp. (3 salaries)	₹1.6 L/yr - ₹2.2 L/yr 42% less
Shadowfax Technologies Customer Service Executive Salary 0 - 4 years exp. (9 salaries)	₹1.8 L/yr - ₹2.7 L/yr 19% less
XpressBees Customer Service Executive Salary 0 - 5 years exp. (39 salaries)	₹1 L/yr - ₹5 L/yr 5% less
Wow Express Customer Service Executive Salary 4 - 9 years exp. (4 salaries)	₹2.2 L/yr - ₹2.5 L/yr 20% less
Rivigo Customer Service Executive Salary 1 - 4 years exp. (5 salaries)	₹2 L/yr - ₹4 L/yr 7% less
FedEx Express Customer Service Executive Salary 2 - 5 years exp. (54 salaries)	₹1.8 L/yr - ₹4.3 L/yr 19% more
DHL Express Customer Service Executive Salary 1 - 10 years exp. (38 salaries)	₹2.6 L/yr - ₹10.8 L/yr 108% more
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Aramex Customer Service Executive Salary 2 - 10 years exp. (36 salaries)	₹1.8 L/yr - ₹6 L/yr 36% more
Maersk Customer Service Executive Salary 2 - 14 years exp. (40 salaries)	₹3.9 L/yr - ₹9 L/yr 123% more
Expeditors International Customer Service Executive Salary 1 - 9 years exp. (32 salaries)	₹1.9 L/yr - ₹9 L/yr 65% more
DHL Supply Chain Customer Service Executive Salary 0 - 7 years exp. (14 salaries)	₹2.2 L/yr - ₹6.5 L/yr 16% more
Trackon Courier Customer Service Executive Salary 0 - 5 years exp. (9 salaries)	₹1.6 L/yr - ₹2.4 L/yr 43% less
TNT Express Customer Service Executive Salary 3 - 7 years exp. (6 salaries)	₹2.1 L/yr - ₹3.8 L/yr 12% less
UPS Supply Chain Solutions Customer Service Executive Salary 2 - 13 years exp. (4 salaries)	₹2.5 L/yr - ₹6.5 L/yr 71% more
DB Schenker Customer Service Executive Salary 1 - 8 years exp. (4 salaries)	₹3 L/yr - ₹4.5 L/yr 21% more
Kintetsu World Express Customer Service Executive Salary 4 - 8 years exp. (4 salaries)	₹3.8 L/yr - ₹7.2 L/yr 73% more

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Customer Service Executive salary at Ecom Express ranges between ₹1.7 Lakh to ₹3.8 Lakhs per year for employees with less than 1 year of experience to 8 years. Salary estimates are based on 52 latest salaries received from various employees of Ecom Express.

Experience wise Ecom Express Customer Service Executive salaries

Last Updated: 10 Feb 2025

Experience	Avg Annual Salary
Fresher (3 salaries)	₹2.5 L/yr - ₹3.1 L/yr
1 year (9 salaries)	₹1.9 L/yr - ₹3.3 L/yr
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2 years (3 salaries)	₹2 L/yr - ₹3.2 L/yr
3 years (5 salaries)	₹2.1 L/yr - ₹3.2 L/yr
4 years (5 salaries)	₹1.7 L/yr - ₹3.6 L/yr
5 years (6 salaries)	₹2.7 L/yr - ₹3.8 L/yr
6 years (12 salaries)	₹2 L/yr - ₹3.8 L/yr
7 years (4 salaries)	₹2 L/yr - ₹3.5 L/yr
8 years (5 salaries)	₹2.5 L/yr - ₹3.5 L/yr

View all

Similar Designation salaries in Ecom Express

Customer Care Executive Salary

(15 salaries)

₹1.15 L/yr - ₹4 L/yr

Customer Support Executive Salary

(7 salaries)

₹2.75 L/yr - ₹3.8 L/yr

Senior Customer Service Executive Salary

(20 salaries)

₹3.25 L/yr - ₹5.1 L/yr

Customer Service Associate Salary

(7 salaries)

₹2.15 L/yr - ₹3.6 L/yr

Customer Service Officer Salary

(AmbitionBox Estimate)

₹2.2 L/yr - ₹2.8 L/yr

Customer Service Representative Salary

(AmbitionBox Estimate)

₹1.6 L/yr - ₹2.1 L/yr

Customer Service Manager Salary

(6 salaries)

₹3.2 L/yr - ₹12.05 L/yr

Customer Support Associate Salary

(6 salaries)

₹2.1 L/yr - ₹3.25 L/yr

Telecalling Executive Salary

(AmbitionBox Estimate)

₹0.1 L/yr - ₹0.1 L/yr

Sales Executive Salary

(4 salaries)

₹2 L/yr - ₹4.5 L/yr

Top skills at Ecom Express for Customer Service Executive

Customer Service Customer Satisfaction MIS Preparation customer care Key Account Management Customer Relationship customer support Courier cse csr Customer Retention Customer Service Operations Client Relationship Management Key Accounts English

Salary related reviews for Ecom Express

3.1

Rated by 35 employees for salary & benefits

Branch Manager in Cheyyar

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 07 Feb 2025

1.0

for Salary and Benefits

Likes

On time salary

Dislikes

Very low salary for DCM staff, iam working in 10 years but take home salary 23000 /- only. .. Note. My emp code is 23141 Hr removed the system without priyor information... HO pls consider about that

Salary - Bad

+3 more

Customer Service Associate in Gorantla

Full Time

Other Department

4.0

• posted on 07 Dec 2022

2.0

for Salary and Benefits

Likes

i would like to inform about Ecom express salary is very low but insentives good . NO growth to this job , No work life balance. team support is good.

Promotions - Good

+1 more

Dislikes

highly work presser on head officers , no timings , no holidays , unlimited working hovers.

Salary - Poor

+1 more

Senior Associate in Vijayawada

Full Time

Engineering - Software & QA Department

4.0

• posted on 30 Dec 2020

3.0

for Salary and Benefits

Likes

Good work environment but culture is not good.not proper time maintenance company and salary is not pay current time very late cuttings

Skill development - Good

Dislikes

There is a lot of politics and management is doesn't clear salary problems

Deputy General Manager in New Delhi

Full Time

Legal & Regulatory Department

2.0

• posted on 14 Feb 2025

3.0

for Salary and Benefits

Likes

Me along with a few new recruits joined last year with the hope of working in a fast paced start up. The work life goes for a toss. There was hardly anything to like, apart from a few colleagues with whom made life time memories.

Dislikes

...g told about our layoff and we could even process that, our systems were locked. We could harldy even have a copy of our pay slips. 4. We were working on urgent deadlines, weekends were all blocked and suddenly the crazy leadership thought that they do not need us and our role is not required, and was laid off. 5. There is a lot of partial behaviour and the senior leaders are biased. They love the buttering people and give all the decision making powers to them. 6. Please do not join, or if you are joining keep giving interviews as they will suddely kick you out of the job.

Skill development - Poor

+4 more

HUB Incharge in Panipat

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 01 Jan 2025

3.0

for Salary and Benefits

Likes

without any reason they deduct the salary of the delivery boys and after sending the mail it is found out that it was deducted by mistake from finance team and they get it refunded and this is their process every month.

Dislikes

Well, there is nothing good in the culture here

Skill development - Poor

+5 more

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Salary Discussions, Hike & Promotions

a senior quality lead

Help me with in hand salary

Hi All, I'm so much confused in calculating my in hand salary by excluding the variable pay. Anyhow variable pay will have 30% tax directly on it. So by excluding If I calculate my monthly inhand using old and as well as new regime of 2025. I don't know which one to choose and which is best for me. Currently 80C is 1.5lakhs and 80D is 50k and Rent paid was around 75k help me to calculate in hand as per the above assumptions

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Ecom Express Customer Service Executive Salary FAQs

What is the salary of Customer Service Executive at Ecom Express?

Customer Service Executive salary at Ecom Express in India ranges between ₹1.7 Lakhs to ₹3.8 Lakhs for less than 1 year of experience to 8 years. According to our estimates it is 4% less than the average Customer Service Executive Salary in India. Salary estimates are based on 52 latest salaries received from various employees of Ecom Express India.

How does the salary of a Customer Service Executive at Ecom Express India compare with the average salary range for this job?

The average salary of a Customer Service Executive at Ecom Express is 4% less than the average salary of a Customer Service Executive in India. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Service Executive at Ecom Express?

Customer Service, Customer Satisfaction, MIS Preparation, customer care and Key Account Management are some of the popular skills required to work as a Customer Service Executive at Ecom Express India.

Which similar companies are paying more than Ecom Express to a Customer Service Executive in India?

Brink's Customer Service Executive Salary - ₹2.9 Lakhs to ₹10.0 Lakhs per year
Maersk Customer Service Executive Salary - ₹3.9 Lakhs to ₹9.0 Lakhs per year
DHL Express Customer Service Executive Salary - ₹2.6 Lakhs to ₹10.8 Lakhs per year
Kintetsu World Express Customer Service Executive Salary - ₹3.8 Lakhs to ₹7.2 Lakhs per year
UPS Supply Chain Solutions Customer Service Executive Salary - ₹2.5 Lakhs to ₹6.5 Lakhs per year

What is the salary of a Customer Service Executive in companies similar to Ecom Express in India?

Expeditors International Customer Service Executive Salary - ₹1.9 Lakhs to ₹9.0 Lakhs per year
Kuehne + Nagel Customer Service Executive Salary - ₹3.6 Lakhs to ₹6.0 Lakhs per year
Agility Customer Service Executive Salary - ₹3.5 Lakhs to ₹4.5 Lakhs per year
Yusen Logistics Customer Service Executive Salary - ₹4.0 Lakhs to ₹4.1 Lakhs per year
DHL Global Forwarding Customer Service Executive Salary - ₹3.1 Lakhs to ₹5.0 Lakhs per year

What is the estimated take home salary of a Customer Service Executive at Ecom Express in India?

The estimated take-home salary of a Customer Service Executive at Ecom Express ranges between ₹20,840 per month to ₹22,491 per month in India. The take-home salary calculation is based on the average Ecom Express Customer Service Executive salary in India which ranges between ₹1.7 Lakhs to ₹3.8 Lakhs per year for employees with less than 1 year of experience to 8 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Executive at Ecom Express?

According to AmbitionBox, 56% of the Ecom Express Customer Service Executives reported a notice period of 15 days or less, 44% reported a notice period of 1 Month.This is based on 25 responses on AmbitionBox in last 2 years.

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Ecom Express Customer Service Executive Salaries

Ecom Express Customer Service Executive salary in India ranges between ₹1.7 Lakh to ₹3.8 Lakhs with an average annual salary of ₹. Salary estimates are based on 52 Ecom Express latest salaries received from various employees of Ecom Express.