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Ecom Express Customer Service Executive salaries in India (Updated 2025)

Annual salary range
0 - 8 years exp.
₹1.7 Lakh - ₹3.8 Lakhs
Salary of majority employees
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At par with the average Customer Service Executive Salary in Logistics Companies for 0 - 8 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Executive Salary
0 - 8 years exp. (25 salaries)
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₹1.9 L/yr - ₹3.8 L/yr

Procurement & Supply Chain
Customer Service Executive Salary
3 - 8 years exp. (8 salaries)
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₹2.8 L/yr - ₹3.5 L/yr

Quality Assurance
Customer Service Executive Salary
2 - 6 years exp. (4 salaries)
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₹2.9 L/yr - ₹3.8 L/yr

Finance & Accounting
Customer Service Executive Salary
4 - 6 years exp. (3 salaries)
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₹2.9 L/yr - ₹3.6 L/yr

Administration & Facilities
Customer Service Executive Salary
4 years exp. (AmbitionBox Estimate)
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₹1.7 L/yr - ₹2.9 L/yr

Last Updated: 10 Feb 2025

Companies similar to Ecom Express for Customer Service Executive

Company name Avg Annual Salary Open Jobs
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Delhivery Customer Service Executive Salary

1 - 7 years exp. (24 salaries)

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₹1.5 L/yr - ₹5.9 L/yr

arrow icon 29% more
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₹1.2 L/yr - ₹5.4 L/yr

arrow icon 26% more
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₹1 L/yr - ₹2.8 L/yr

arrow icon 30% less
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GATI-KWE Customer Service Executive Salary

2 - 11 years exp. (55 salaries)

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₹1.5 L/yr - ₹5.4 L/yr

arrow icon 22% more
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₹1.6 L/yr - ₹2.2 L/yr

arrow icon 42% less
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₹1.8 L/yr - ₹2.7 L/yr

arrow icon 19% less
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XpressBees Customer Service Executive Salary

0 - 5 years exp. (39 salaries)

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₹1 L/yr - ₹5 L/yr

arrow icon 5% less
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₹2.2 L/yr - ₹2.5 L/yr

arrow icon 20% less
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Rivigo Customer Service Executive Salary

1 - 4 years exp. (5 salaries)

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₹2 L/yr - ₹4 L/yr

arrow icon 7% less
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₹1.8 L/yr - ₹4.3 L/yr

arrow icon 19% more
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DHL Express Customer Service Executive Salary

1 - 10 years exp. (38 salaries)

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₹2.6 L/yr - ₹10.8 L/yr

arrow icon 108% more
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Aramex Customer Service Executive Salary

2 - 10 years exp. (36 salaries)

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₹1.8 L/yr - ₹6 L/yr

arrow icon 36% more
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Maersk Customer Service Executive Salary

2 - 14 years exp. (40 salaries)

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₹3.9 L/yr - ₹9 L/yr

arrow icon 123% more
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₹1.9 L/yr - ₹9 L/yr

arrow icon 65% more
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₹2.2 L/yr - ₹6.5 L/yr

arrow icon 16% more
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₹1.6 L/yr - ₹2.4 L/yr

arrow icon 43% less
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₹2.1 L/yr - ₹3.8 L/yr

arrow icon 12% less
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₹2.5 L/yr - ₹6.5 L/yr

arrow icon 71% more
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₹3 L/yr - ₹4.5 L/yr

arrow icon 21% more
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₹3.8 L/yr - ₹7.2 L/yr

arrow icon 73% more
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Customer Service Executive salary at Ecom Express ranges between ₹1.7 Lakh to ₹3.8 Lakhs per year for employees with less than 1 year of experience to 8 years. Salary estimates are based on 52 latest salaries received from various employees of Ecom Express.

Latest annual salaries shared by Ecom Express Customer Service Executive

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Experience wise Ecom Express Customer Service Executive salaries

Last Updated: 10 Feb 2025

Experience Avg Annual Salary
Fresher  (3 salaries)

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₹2.5 L/yr - ₹3.1 L/yr
1 year  (9 salaries)

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₹1.9 L/yr - ₹3.3 L/yr
2 years  (3 salaries)

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₹2 L/yr - ₹3.2 L/yr
3 years  (5 salaries)

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₹2.1 L/yr - ₹3.2 L/yr
4 years  (5 salaries)

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₹1.7 L/yr - ₹3.6 L/yr
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Similar Designation salaries in Ecom Express

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₹1.15 L/yr - ₹4 L/yr
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₹2.75 L/yr - ₹3.8 L/yr
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₹3.25 L/yr - ₹5.1 L/yr
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₹2.15 L/yr - ₹3.6 L/yr
Customer Service Officer Salary
(AmbitionBox Estimate)
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₹2.2 L/yr - ₹2.8 L/yr
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₹1.6 L/yr - ₹2.1 L/yr
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₹3.2 L/yr - ₹12.05 L/yr
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₹2.1 L/yr - ₹3.25 L/yr
Telecalling Executive Salary
(AmbitionBox Estimate)
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₹0.1 L/yr - ₹0.1 L/yr
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₹2 L/yr - ₹4.5 L/yr

Top skills at Ecom Express for Customer Service Executive

Customer Service Customer Satisfaction MIS Preparation customer care Key Account Management Customer Relationship customer support Courier cse csr Customer Retention Customer Service Operations Client Relationship Management Key Accounts English

Salary related reviews for Ecom Express

3.1

Rated by 35 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 07 Feb 2025

1.0
 for  Salary and Benefits

Likes

On time salary

Dislikes

Very low salary for DCM staff, iam working in 10 years but take home salary 23000 /- only. .. Note. My emp code is 23141 Hr removed the system without priyor information... HO pls consider about that

read more
  • Salary - Bad
  • +3 more

Full Time

 · 

Other Department

4.0
  •  posted on 07 Dec 2022

2.0
 for  Salary and Benefits

Likes

i would like to inform about Ecom express salary is very low but insentives good . NO growth to this job , No work life balance. team support is good.

read more
  • Promotions - Good
  • +1 more

Dislikes

highly work presser on head officers , no timings , no holidays , unlimited working hovers.

  • Salary - Poor
  • +1 more

Full Time

 · 

Engineering - Software & QA Department

4.0
  •  posted on 30 Dec 2020

3.0
 for  Salary and Benefits

Likes

Good work environment but culture is not good.not proper time maintenance company and salary is not pay current time very late cuttings

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  • Skill development - Good

Dislikes

There is a lot of politics and management is doesn't clear salary problems

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Full Time

 · 

Legal & Regulatory Department

2.0
  •  posted on 14 Feb 2025

3.0
 for  Salary and Benefits

Likes

Me along with a few new recruits joined last year with the hope of working in a fast paced start up. The work life goes for a toss. There was hardly anything to like, apart from a few colleagues with whom made life time memories.

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Dislikes

...g told about our layoff and we could even process that, our systems were locked. We could harldy even have a copy of our pay slips. 4. We were working on urgent deadlines, weekends were all blocked and suddenly the crazy leadership thought that they do not need us and our role is not required, and was laid off. 5. There is a lot of partial behaviour and the senior leaders are biased. They love the buttering people and give all the decision making powers to them. 6. Please do not join, or if you are joining keep giving interviews as they will suddely kick you out of the job.

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  • Skill development - Poor
  • +4 more

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 01 Jan 2025

3.0
 for  Salary and Benefits

Likes

without any reason they deduct the salary of the delivery boys and after sending the mail it is found out that it was deducted by mistake from finance team and they get it refunded and this is their process every month.

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Dislikes

Well, there is nothing good in the culture here

  • Skill development - Poor
  • +5 more
see more salary related reviews

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Ecom Express Customer Service Executive Salary FAQs

What is the salary of Customer Service Executive at Ecom Express?
Customer Service Executive salary at Ecom Express in India ranges between ₹1.7 Lakhs to ₹3.8 Lakhs for less than 1 year of experience to 8 years. According to our estimates it is 4% less than the average Customer Service Executive Salary in India. Salary estimates are based on 52 latest salaries received from various employees of Ecom Express India.
How does the salary of a Customer Service Executive at Ecom Express India compare with the average salary range for this job?
The average salary of a Customer Service Executive at Ecom Express is 4% less than the average salary of a Customer Service Executive in India. To know exact salary insights, login to view.
What are the top skills required to work as a Customer Service Executive at Ecom Express?
Customer Service, Customer Satisfaction, MIS Preparation, customer care and Key Account Management are some of the popular skills required to work as a Customer Service Executive at Ecom Express India.
Which similar companies are paying more than Ecom Express to a Customer Service Executive in India?
  • Brink's Customer Service Executive Salary - ₹2.9 Lakhs to ₹10.0 Lakhs per year
  • Maersk Customer Service Executive Salary - ₹3.9 Lakhs to ₹9.0 Lakhs per year
  • DHL Express Customer Service Executive Salary - ₹2.6 Lakhs to ₹10.8 Lakhs per year
  • Kintetsu World Express Customer Service Executive Salary - ₹3.8 Lakhs to ₹7.2 Lakhs per year
  • UPS Supply Chain Solutions Customer Service Executive Salary - ₹2.5 Lakhs to ₹6.5 Lakhs per year
What is the salary of a Customer Service Executive in companies similar to Ecom Express in India?
  • Expeditors International Customer Service Executive Salary - ₹1.9 Lakhs to ₹9.0 Lakhs per year
  • Kuehne + Nagel Customer Service Executive Salary - ₹3.6 Lakhs to ₹6.0 Lakhs per year
  • Agility Customer Service Executive Salary - ₹3.5 Lakhs to ₹4.5 Lakhs per year
  • Yusen Logistics Customer Service Executive Salary - ₹4.0 Lakhs to ₹4.1 Lakhs per year
  • DHL Global Forwarding Customer Service Executive Salary - ₹3.1 Lakhs to ₹5.0 Lakhs per year
What is the estimated take home salary of a Customer Service Executive at Ecom Express in India?
The estimated take-home salary of a Customer Service Executive at Ecom Express ranges between ₹20,840 per month to ₹22,491 per month in India. The take-home salary calculation is based on the average Ecom Express Customer Service Executive salary in India which ranges between ₹1.7 Lakhs to ₹3.8 Lakhs per year for employees with less than 1 year of experience to 8 years. Check how did we calculate take home salary?
What is the notice period for Customer Service Executive at Ecom Express?
According to AmbitionBox, 56% of the Ecom Express Customer Service Executives reported a notice period of 15 days or less, 44% reported a notice period of 1 Month.This is based on 25 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

Ecom Express Customer Service Executive salary in India ranges between ₹1.7 Lakh to ₹3.8 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 52 Ecom Express latest salaries received from various employees of Ecom Express.