Ecom Express Customer Service Executive Salaries by 50+ Employees (Updated 2025)

0 - 8 years exp.

₹1.5 Lakh - ₹3.8 Lakhs

Salary of majority employees

At par with the average Customer Service Executive Salary in Logistics Companies for 0 - 8 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Executive Salary 0 - 8 years exp. (24 salaries)	₹1.9 L/yr - ₹3.8 L/yr
Procurement & Supply Chain Customer Service Executive Salary 3 - 8 years exp. (10 salaries)	₹2.8 L/yr - ₹3.5 L/yr
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Quality Assurance Customer Service Executive Salary 2 - 6 years exp. (4 salaries)	₹3.2 L/yr - ₹3.8 L/yr
Finance & Accounting Customer Service Executive Salary 4 - 6 years exp. (3 salaries)	₹2.9 L/yr - ₹3.6 L/yr

Last Updated: 6 Jan 2025

Companies similar to Ecom Express for Customer Service Executive

Company name	Avg Annual Salary	Open Jobs
Delhivery Customer Service Executive Salary 1 - 7 years exp. (22 salaries)	₹1.5 L/yr - ₹5.9 L/yr 25% more
Blue Dart Express Customer Service Executive Salary 0 - 9 years exp. (200 salaries)	₹1.2 L/yr - ₹5.1 L/yr 11% more
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DTDC Express Customer Service Executive Salary 1 - 6 years exp. (56 salaries)	₹1 L/yr - ₹3 L/yr 33% less
GATI-KWE Customer Service Executive Salary 0 - 8 years exp. (66 salaries)	₹1.2 L/yr - ₹5.2 L/yr 3% more
First Flight Couriers Customer Service Executive Salary 2 - 4 years exp. (3 salaries)	₹1.6 L/yr - ₹2.2 L/yr 44% less
Shadowfax Technologies Customer Service Executive Salary 0 - 4 years exp. (9 salaries)	₹1.8 L/yr - ₹2.7 L/yr 23% less
XpressBees Customer Service Executive Salary 0 - 5 years exp. (41 salaries)	₹1.5 L/yr - ₹5 L/yr 5% less
Wow Express Customer Service Executive Salary 4 - 9 years exp. (4 salaries)	₹2.2 L/yr - ₹2.5 L/yr 24% less
Rivigo Customer Service Executive Salary 1 - 4 years exp. (5 salaries)	₹2 L/yr - ₹4 L/yr 12% less
FedEx Express Customer Service Executive Salary 0 - 5 years exp. (84 salaries)	₹1.7 L/yr - ₹4.3 L/yr 6% more
Aramex Customer Service Executive Salary 2 - 10 years exp. (40 salaries)	₹1.8 L/yr - ₹6 L/yr 29% more
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DHL Express Customer Service Executive Salary 1 - 10 years exp. (38 salaries)	₹2.6 L/yr - ₹10.8 L/yr 90% more
Maersk Customer Service Executive Salary 2 - 14 years exp. (36 salaries)	₹3.9 L/yr - ₹9 L/yr 106% more
Expeditors International Customer Service Executive Salary 1 - 9 years exp. (31 salaries)	₹1.9 L/yr - ₹10 L/yr 69% more
Bureau Veritas Customer Service Executive Salary 1 - 6 years exp. (17 salaries)	₹2.5 L/yr - ₹4.9 L/yr 22% more
DHL Supply Chain Customer Service Executive Salary 0 - 7 years exp. (13 salaries)	₹2.2 L/yr - ₹6.5 L/yr 15% more
Trackon Courier Customer Service Executive Salary 0 - 5 years exp. (9 salaries)	₹1.6 L/yr - ₹2.4 L/yr 46% less
DB Schenker Customer Service Executive Salary 1 - 8 years exp. (5 salaries)	₹3 L/yr - ₹4.8 L/yr 26% more
UPS Supply Chain Solutions Customer Service Executive Salary 2 - 13 years exp. (4 salaries)	₹2.5 L/yr - ₹6.5 L/yr 63% more
Agility Customer Service Executive Salary 7 - 10 years exp. (4 salaries)	₹3.5 L/yr - ₹4.5 L/yr 35% more

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Customer Service Executive salary at Ecom Express ranges between ₹1.5 Lakh to ₹3.8 Lakhs per year for employees with less than 1 year of experience to 8 years. Salary estimates are based on 55 latest salaries received from various employees of Ecom Express.

Experience wise Ecom Express Customer Service Executive salaries

Last Updated: 6 Jan 2025

Experience	Avg Annual Salary
Fresher (4 salaries)	₹2.5 L/yr - ₹3.1 L/yr
1 year (10 salaries)	₹1.8 L/yr - ₹3.3 L/yr
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2 years (3 salaries)	₹2 L/yr - ₹3.2 L/yr
3 years (5 salaries)	₹2.1 L/yr - ₹3.2 L/yr
4 years (5 salaries)	₹2.2 L/yr - ₹5.5 L/yr
5 years (7 salaries)	₹1.5 L/yr - ₹3.8 L/yr
6 years (12 salaries)	₹2 L/yr - ₹3.8 L/yr
7 years (4 salaries)	₹2 L/yr - ₹3.5 L/yr
8 years (5 salaries)	₹2.5 L/yr - ₹3.5 L/yr

View all

Similar Designation salaries in Ecom Express

Customer Care Executive Salary

(15 salaries)

₹1.15 L/yr - ₹4 L/yr

Customer Support Executive Salary

(7 salaries)

₹2.75 L/yr - ₹3.8 L/yr

Senior Customer Service Executive Salary

(20 salaries)

₹3.25 L/yr - ₹5.1 L/yr

Customer Service Associate Salary

(7 salaries)

₹2.15 L/yr - ₹3.6 L/yr

Customer Service Representative Salary

(AmbitionBox Estimate)

₹1.6 L/yr - ₹2.1 L/yr

Customer Service Manager Salary

(6 salaries)

₹3.2 L/yr - ₹12.05 L/yr

Customer Support Associate Salary

(6 salaries)

₹2.1 L/yr - ₹3.25 L/yr

Telecalling Executive Salary

(AmbitionBox Estimate)

₹0.1 L/yr - ₹0.1 L/yr

Sales Executive Salary

(4 salaries)

₹1 L/yr - ₹2.3 L/yr

Customer Relationship Manager Salary

(AmbitionBox Estimate)

₹6.4 L/yr - ₹8.2 L/yr

Top skills at Ecom Express for Customer Service Executive

Customer Service Customer Satisfaction MIS Preparation customer care Key Account Management Customer Relationship customer support Courier cse csr Customer Retention Customer Service Operations Client Relationship Management Key Accounts English

Salary related reviews for Ecom Express

3.2

Rated by 33 employees for salary & benefits

Customer Service Associate in Gorantla

Full Time

Other Department

4.0

• posted on 07 Dec 2022

2.0

for Salary and Benefits

Likes

i would like to inform about Ecom express salary is very low but insentives good . NO growth to this job , No work life balance. team support is good.

Dislikes

highly work presser on head officers , no timings , no holidays , unlimited working hovers.

Senior Associate in Vijayawada

Full Time

Engineering - Software & QA Department

4.0

• posted on 30 Dec 2020

3.0

for Salary and Benefits

Likes

Good work environment but culture is not good.not proper time maintenance company and salary is not pay current time very late cuttings

Dislikes

There is a lot of politics and management is doesn't clear salary problems

HUB Incharge in Panipat

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 01 Jan 2025

3.0

for Salary and Benefits

Likes

without any reason they deduct the salary of the delivery boys and after sending the mail it is found out that it was deducted by mistake from finance team and they get it refunded and this is their process every month.

Dislikes

Well, there is nothing good in the culture here

HUB Supervisor in Mumbai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 31 Dec 2024

2.0

for Salary and Benefits

Likes

Salary comes on time last day of month.

Dislikes

...Old people are saved as working for 5+ years. No promotion around 2℅ increment . If any theft occurs ur salary we will make sure it deducts from it. Meaningless and pointless meetings are taken after our Duty bother us for 3 to 4 hours. Will change shifts for no reason. Every 6 months need to find job. Being targetted as above for leaving premises.

Supervisor in Lucknow

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 16 Dec 2024

3.0

for Salary and Benefits

Likes

It was good to work in E-Com Express because the salary used to come on time and also the timing of everything was right.

Dislikes

The biggest issue here was regarding promotion and transfer. Those who do not have connections at the top, nothing happens to them, they just stay at one place.

see more salary related reviews

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Salary Expectations

I am a Social Media Specialist with over 4 years of experience and was earning around 4.5 LPA in my previous role. When I joined my current organization, I discovered that my manager, with just 2.5 years of work experience, was earning a compensation of 7.6 -8.2 LPA (approx). This was quite surprising to me, and it made me question the market standards. I am currently looking to switch roles and, based on my research through Glassdoor and other sources, I am expecting a package of 7-8 LPA. However, many HRs I’ve spoken to feel that even 6 LPA is too high. What should be the ideal salary expectation for someone with my experience in the current market?

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Ecom Express Customer Service Executive Salary FAQs

What is the salary of Customer Service Executive at Ecom Express?

Customer Service Executive salary at Ecom Express in India ranges between ₹1.5 Lakhs to ₹3.8 Lakhs for less than 1 year of experience to 8 years. According to our estimates it is 1% more than the average Customer Service Executive Salary in India. Salary estimates are based on 55 latest salaries received from various employees of Ecom Express India.

How does the salary of a Customer Service Executive at Ecom Express India compare with the average salary range for this job?

The average salary of a Customer Service Executive at Ecom Express is 1% more than the average salary of a Customer Service Executive in India. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Service Executive at Ecom Express?

Customer Service, Customer Satisfaction, MIS Preparation, customer care and Key Account Management are some of the popular skills required to work as a Customer Service Executive at Ecom Express India.

Which similar companies are paying more than Ecom Express to a Customer Service Executive in India?

Brink's Customer Service Executive Salary - ₹2.9 Lakhs to ₹10.0 Lakhs per year
Maersk Customer Service Executive Salary - ₹3.9 Lakhs to ₹9.0 Lakhs per year
DHL Express Customer Service Executive Salary - ₹2.6 Lakhs to ₹10.8 Lakhs per year
Expeditors International Customer Service Executive Salary - ₹1.9 Lakhs to ₹10.0 Lakhs per year
UPS Supply Chain Solutions Customer Service Executive Salary - ₹2.5 Lakhs to ₹6.5 Lakhs per year

What is the salary of a Customer Service Executive in companies similar to Ecom Express in India?

Kuehne + Nagel Customer Service Executive Salary - ₹3.6 Lakhs to ₹6.0 Lakhs per year
Agility Customer Service Executive Salary - ₹3.5 Lakhs to ₹4.5 Lakhs per year
Yusen Logistics Customer Service Executive Salary - ₹4.0 Lakhs to ₹4.1 Lakhs per year
DHL Global Forwarding Customer Service Executive Salary - ₹3.1 Lakhs to ₹5.0 Lakhs per year
Aramex Customer Service Executive Salary - ₹1.8 Lakhs to ₹6.0 Lakhs per year

What is the estimated take home salary of a Customer Service Executive at Ecom Express in India?

The estimated take-home salary of a Customer Service Executive at Ecom Express ranges between ₹22,062 per month to ₹23,545 per month in India. The take-home salary calculation is based on the average Ecom Express Customer Service Executive salary in India which ranges between ₹1.5 Lakhs to ₹3.8 Lakhs per year for employees with less than 1 year of experience to 8 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Executive at Ecom Express?

According to AmbitionBox, 52% of the Ecom Express Customer Service Executives reported a notice period of 15 days or less, 48% reported a notice period of 1 Month.This is based on 25 responses on AmbitionBox in last 2 years.

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Ecom Express Customer Service Executive Salaries

Ecom Express Customer Service Executive salary in India ranges between ₹1.5 Lakh to ₹3.8 Lakhs with an average annual salary of ₹. Salary estimates are based on 55 Ecom Express latest salaries received from various employees of Ecom Express.