Ecom Express Customer Support Associate Salaries by 6 Employees (Updated 2025)

0 - 5 years exp.

₹2.1 Lakhs - ₹3.3 Lakhs

Low Confidence

Salary of majority employees

12% less than the average Customer Support Associate Salary in Logistics Companies for 0 - 5 years of experience

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Last Updated: 24 Mar 2023

Companies similar to Ecom Express for Customer Support Associate

Company name	Avg Annual Salary	Open Jobs
Delhivery Customer Support Associate Salary 0 - 4 years exp. (6 salaries)	₹1.7 L/yr - ₹4.8 L/yr 29% more
Blue Dart Express Customer Support Associate Salary 1 - 9 years exp. (3 salaries)	₹2.4 L/yr - ₹4.8 L/yr 48% more
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DTDC Express Customer Support Associate Salary 2 - 7 years exp. (4 salaries)	₹1.5 L/yr - ₹2.1 L/yr 24% less
GATI-KWE Customer Support Associate Salary 1 - 6 years exp. (7 salaries)	₹2 L/yr - ₹4 L/yr 5% more
Maersk Customer Support Associate Salary 4 - 8 years exp. (4 salaries)	₹2.3 L/yr - ₹4 L/yr 26% more
FedEx Express Customer Support Associate Salary 0 - 4 years exp. (4 salaries)	₹2.1 L/yr - ₹3.5 L/yr 14% more
DHL Express Customer Support Associate Salary 1 - 6 years exp. (3 salaries)	₹1.8 L/yr - ₹4 L/yr 17% more

Customer Support Associate salary at Ecom Express ranges between ₹2.1 Lakhs to ₹3.3 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 6 latest salaries received from various employees of Ecom Express.

Experience wise Ecom Express Customer Support Associate salaries

Last Updated: 24 Mar 2023

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹2.2 L/yr - ₹4.7 L/yr
1 year (AmbitionBox Estimate)	₹2.3 L/yr - ₹3 L/yr
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2 years (AmbitionBox Estimate)	₹1 L/yr - ₹3 L/yr
3 years (AmbitionBox Estimate)	₹2.1 L/yr - ₹3.3 L/yr
4 years (AmbitionBox Estimate)	₹2.2 L/yr - ₹4.4 L/yr
5 years (AmbitionBox Estimate)	₹2.2 L/yr - ₹4.3 L/yr

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Similar Designation salaries in Ecom Express

Customer Service Associate Salary

(7 salaries)

₹2.15 L/yr - ₹3.6 L/yr

Customer Support Executive Salary

(7 salaries)

₹2.75 L/yr - ₹3.8 L/yr

Senior Associate Salary

(42 salaries)

₹1.3 L/yr - ₹3.6 L/yr

Customer Care Executive Salary

(15 salaries)

₹1.15 L/yr - ₹4 L/yr

Customer Service Officer Salary

(AmbitionBox Estimate)

₹2.2 L/yr - ₹2.8 L/yr

Customer Service Executive Salary

(43 salaries)

₹1.7 L/yr - ₹3.8 L/yr

Process Associate Salary

(4 salaries)

₹1.4 L/yr - ₹2 L/yr

Customer Service Manager Salary

(6 salaries)

₹3.2 L/yr - ₹12.05 L/yr

Customer Service Representative Salary

(AmbitionBox Estimate)

₹1.6 L/yr - ₹2.1 L/yr

Customer Relationship Manager Salary

(AmbitionBox Estimate)

₹6.4 L/yr - ₹8.2 L/yr

Salary related reviews for Ecom Express

3.0

Rated by 1 employees for salary & benefits

Customer Service Associate in Gorantla

Full Time

Other Department

4.0

• posted on 07 Dec 2022

2.0

for Salary and Benefits

Likes

i would like to inform about Ecom express salary is very low but insentives good . NO growth to this job , No work life balance. team support is good.

Promotions - Good

+1 more

Dislikes

highly work presser on head officers , no timings , no holidays , unlimited working hovers.

Salary - Poor

+1 more

Senior Associate in Vijayawada

Full Time

Engineering - Software & QA Department

4.0

• posted on 30 Dec 2020

3.0

for Salary and Benefits

Likes

Good work environment but culture is not good.not proper time maintenance company and salary is not pay current time very late cuttings

Skill development - Good

Dislikes

There is a lot of politics and management is doesn't clear salary problems

HUB Incharge in Panipat

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 01 Jan 2025

3.0

for Salary and Benefits

Likes

without any reason they deduct the salary of the delivery boys and after sending the mail it is found out that it was deducted by mistake from finance team and they get it refunded and this is their process every month.

Dislikes

Well, there is nothing good in the culture here

Skill development - Poor

+5 more

HUB Supervisor in Mumbai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 31 Dec 2024

2.0

for Salary and Benefits

Likes

Salary comes on time last day of month.

Dislikes

...Old people are saved as working for 5+ years. No promotion around 2℅ increment . If any theft occurs ur salary we will make sure it deducts from it. Meaningless and pointless meetings are taken after our Duty bother us for 3 to 4 hours. Will change shifts for no reason. Every 6 months need to find job. Being targetted as above for leaving premises.

Salary - Poor

+6 more

Supervisor in Lucknow

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 16 Dec 2024

3.0

for Salary and Benefits

Likes

It was good to work in E-Com Express because the salary used to come on time and also the timing of everything was right.

Job security - Good

Dislikes

The biggest issue here was regarding promotion and transfer. Those who do not have connections at the top, nothing happens to them, they just stay at one place.

Skill development - Poor

+3 more

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Ecom Express Customer Support Associate Salary FAQs

What is the salary of Customer Support Associate at Ecom Express?

Customer Support Associate salary at Ecom Express in India ranges between ₹2.1 Lakhs to ₹3.3 Lakhs for less than 1 year of experience to 5 years. According to our estimates it is 12% less than the average Customer Support Associate Salary in India. Salary estimates are based on 6 latest salaries received from various employees of Ecom Express India.

How does the salary of a Customer Support Associate at Ecom Express India compare with the average salary range for this job?

The average salary of a Customer Support Associate at Ecom Express is 12% less than the average salary of a Customer Support Associate in India. To know exact salary insights, login to view.

Which similar companies are paying more than Ecom Express to a Customer Support Associate in India?

Blue Dart Express Customer Support Associate Salary - ₹2.4 Lakhs to ₹4.8 Lakhs per year
Delhivery Customer Support Associate Salary - ₹1.7 Lakhs to ₹4.8 Lakhs per year
Maersk Customer Support Associate Salary - ₹2.3 Lakhs to ₹4.0 Lakhs per year
DHL Express Customer Support Associate Salary - ₹1.8 Lakhs to ₹4.0 Lakhs per year
FedEx Express Customer Support Associate Salary - ₹2.1 Lakhs to ₹3.5 Lakhs per year

What is the salary of a Customer Support Associate in companies similar to Ecom Express in India?

GATI-KWE Customer Support Associate Salary - ₹2.0 Lakhs to ₹4.0 Lakhs per year
DTDC Express Customer Support Associate Salary - ₹1.5 Lakhs to ₹2.1 Lakhs per year

What is the estimated take home salary of a Customer Support Associate at Ecom Express in India?

The estimated take-home salary of a Customer Support Associate at Ecom Express ranges between ₹17,612 per month to ₹19,310 per month in India. The take-home salary calculation is based on the average Ecom Express Customer Support Associate salary in India which ranges between ₹2.1 Lakhs to ₹3.3 Lakhs per year for employees with less than 1 year of experience to 5 years. Check how did we calculate take home salary?

What is the notice period for Customer Support Associate at Ecom Express?

According to AmbitionBox, 100% of the Ecom Express Customer Support Associates reported a notice period of 1 Month.This is based on 1 response on AmbitionBox in last 2 years.

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Ecom Express Customer Support Associate Salaries

Ecom Express Customer Support Associate salary in India ranges between ₹2.1 Lakhs to ₹3.3 Lakhs with an average annual salary of ₹. Salary estimates are based on 6 Ecom Express latest salaries received from various employees of Ecom Express.