Ecom Express Customer Service Manager Salaries by 6 Employees (Updated 2025)

6 - 17 years exp.

₹3.2 Lakhs - ₹12.1 Lakhs

Low Confidence

Salary of majority employees

29% more than the average Customer Service Manager Salary in Logistics Companies for 6 - 17 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Manager Salary 6 - 10 years exp. (4 salaries)	₹3.2 L/yr - ₹10 L/yr
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Procurement & Supply Chain Customer Service Manager Salary 10 - 17 years exp. (AmbitionBox Estimate)	₹5 L/yr - ₹12.1 L/yr

Last Updated: 17 Mar 2023

Companies similar to Ecom Express for Customer Service Manager

Company name	Avg Annual Salary	Open Jobs
Delhivery Customer Service Manager Salary 4 - 16 years exp. (10 salaries)	₹5.5 L/yr - ₹11 L/yr 6% more
Blue Dart Express Customer Service Manager Salary 13 - 23 years exp. (6 salaries)	₹8.5 L/yr - ₹15.5 L/yr 79% more
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DTDC Express Customer Service Manager Salary 1 - 22 years exp. (5 salaries)	₹1 L/yr - ₹5 L/yr 59% less
GATI-KWE Customer Service Manager Salary 8 - 22 years exp. (7 salaries)	₹6.5 L/yr - ₹12 L/yr 10% more
Maersk Customer Service Manager Salary 8 - 23 years exp. (5 salaries)	₹18.9 L/yr - ₹44.7 L/yr 264% more
FedEx Express Customer Service Manager Salary 8 - 18 years exp. (5 salaries)	₹4 L/yr - ₹22 L/yr 67% more
Kuehne + Nagel Customer Service Manager Salary 12 - 15 years exp. (4 salaries)	₹27 L/yr - ₹34.5 L/yr 301% more
DB Schenker Customer Service Manager Salary 15 - 20 years exp. (4 salaries)	₹6.5 L/yr - ₹14.3 L/yr 55% more
Expeditors International Customer Service Manager Salary 10 - 11 years exp. (3 salaries)	₹18.9 L/yr - ₹24.2 L/yr 181% more
Trackon Courier Customer Service Manager Salary 5 - 6 years exp. (3 salaries)	₹2.5 L/yr - ₹4.2 L/yr 50% less
DHL Global Forwarding Customer Service Manager Salary 19 - 21 years exp. (3 salaries)	₹8.6 L/yr - ₹10.9 L/yr 27% more
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Customer Service Manager salary at Ecom Express ranges between ₹3.2 Lakhs to ₹12.1 Lakhs per year for employees with experience between 6 years to 17 years. Salary estimates are based on 6 latest salaries received from various employees of Ecom Express.

Experience wise Ecom Express Customer Service Manager salaries

Last Updated: 17 Mar 2023

Experience	Avg Annual Salary
6 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹11.3 L/yr
7 years (AmbitionBox Estimate)	₹6.1 L/yr - ₹11.8 L/yr
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8 years (AmbitionBox Estimate)	₹6.2 L/yr - ₹7.9 L/yr
9 years (AmbitionBox Estimate)	₹6.5 L/yr - ₹8.3 L/yr
10 years (AmbitionBox Estimate)	₹5 L/yr - ₹10 L/yr
11 years (AmbitionBox Estimate)	₹7 L/yr - ₹8.9 L/yr
12 years (AmbitionBox Estimate)	₹7.3 L/yr - ₹9.3 L/yr
13 years (AmbitionBox Estimate)	₹7.5 L/yr - ₹9.6 L/yr
14 years (AmbitionBox Estimate)	₹7.8 L/yr - ₹10 L/yr
15+ years (AmbitionBox Estimate)	₹3.8 L/yr - ₹12.1 L/yr

View all

Similar Designation salaries in Ecom Express

Customer Service Officer Salary

(AmbitionBox Estimate)

₹2.2 L/yr - ₹2.8 L/yr

Customer Service Associate Salary

(7 salaries)

₹2.15 L/yr - ₹3.6 L/yr

Customer Service Executive Salary

(43 salaries)

₹1.7 L/yr - ₹3.8 L/yr

Customer Relationship Manager Salary

(AmbitionBox Estimate)

₹6.4 L/yr - ₹8.2 L/yr

Customer Service Representative Salary

(AmbitionBox Estimate)

₹1.6 L/yr - ₹2.1 L/yr

Customer Care Executive Salary

(15 salaries)

₹1.15 L/yr - ₹4 L/yr

Customer Support Associate Salary

(6 salaries)

₹2.1 L/yr - ₹3.25 L/yr

Branch Manager Salary

(15 salaries)

₹2.2 L/yr - ₹4 L/yr

Customer Support Executive Salary

(7 salaries)

₹2.75 L/yr - ₹3.8 L/yr

Deputy Manager Salary

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₹5.05 L/yr - ₹11 L/yr

Top skills at Ecom Express for Customer Service Manager

Beverage RAID Software Support OEM Product Engineering iprocess Customer Service Key Account Management Sales Support CRM csr Customer Service client servicing Key Account Management Customer Retention

Salary related reviews for Ecom Express

3.3

Rated by 3 employees for salary & benefits

Customer Service Associate in Gorantla

Full Time

Other Department

4.0

• posted on 07 Dec 2022

2.0

for Salary and Benefits

Likes

i would like to inform about Ecom express salary is very low but insentives good . NO growth to this job , No work life balance. team support is good.

Promotions - Good

+1 more

Dislikes

highly work presser on head officers , no timings , no holidays , unlimited working hovers.

Salary - Poor

+1 more

Senior Associate in Vijayawada

Full Time

Engineering - Software & QA Department

4.0

• posted on 30 Dec 2020

3.0

for Salary and Benefits

Likes

Good work environment but culture is not good.not proper time maintenance company and salary is not pay current time very late cuttings

Skill development - Good

Dislikes

There is a lot of politics and management is doesn't clear salary problems

HUB Incharge in Panipat

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 01 Jan 2025

3.0

for Salary and Benefits

Likes

without any reason they deduct the salary of the delivery boys and after sending the mail it is found out that it was deducted by mistake from finance team and they get it refunded and this is their process every month.

Dislikes

Well, there is nothing good in the culture here

Skill development - Poor

+5 more

HUB Supervisor in Mumbai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 31 Dec 2024

2.0

for Salary and Benefits

Likes

Salary comes on time last day of month.

Dislikes

...Old people are saved as working for 5+ years. No promotion around 2℅ increment . If any theft occurs ur salary we will make sure it deducts from it. Meaningless and pointless meetings are taken after our Duty bother us for 3 to 4 hours. Will change shifts for no reason. Every 6 months need to find job. Being targetted as above for leaving premises.

Salary - Poor

+6 more

Supervisor in Lucknow

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 16 Dec 2024

3.0

for Salary and Benefits

Likes

It was good to work in E-Com Express because the salary used to come on time and also the timing of everything was right.

Job security - Good

Dislikes

The biggest issue here was regarding promotion and transfer. Those who do not have connections at the top, nothing happens to them, they just stay at one place.

Skill development - Poor

+3 more

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Salary Discussions, Hike & Promotions

Hi All, During a job opportunity, when the recruiter asked for my expected CTC, I mentioned 12 LPA, as my previous job's fixed salary was 7.8 LPA. Now, I’ve been shortlisted for the Product Designer role and have learned from some sources that their maximum budget is 14 LPA. How should I approach the negotiation? Would it be reasonable to ask for 14 LPA, considering I initially stated my expectation as 12 LPA? The job is based in Gurgaon, and I have 4.5 years of experience. Looking forward to your advice!

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Ecom Express Customer Service Manager Salary FAQs

What is the salary of Customer Service Manager at Ecom Express?

Customer Service Manager salary at Ecom Express in India ranges between ₹3.2 Lakhs to ₹12.1 Lakhs for experience between 6 years to 17 years. According to our estimates it is 29% more than the average Customer Service Manager Salary in India. Salary estimates are based on 6 latest salaries received from various employees of Ecom Express India.

How does the salary of a Customer Service Manager at Ecom Express India compare with the average salary range for this job?

The average salary of a Customer Service Manager at Ecom Express is 29% more than the average salary of a Customer Service Manager in India. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Service Manager at Ecom Express?

Beverage, RAID, Software Support, OEM and Product Engineering are some of the popular skills required to work as a Customer Service Manager at Ecom Express India.

Which similar companies are paying more than Ecom Express to a Customer Service Manager in India?

Kuehne + Nagel Customer Service Manager Salary - ₹27.0 Lakhs to ₹34.5 Lakhs per year
Maersk Customer Service Manager Salary - ₹18.9 Lakhs to ₹44.7 Lakhs per year
Expeditors International Customer Service Manager Salary - ₹18.9 Lakhs to ₹24.2 Lakhs per year
Blue Dart Express Customer Service Manager Salary - ₹8.5 Lakhs to ₹15.5 Lakhs per year
FedEx Express Customer Service Manager Salary - ₹4.0 Lakhs to ₹22.0 Lakhs per year

What is the salary of a Customer Service Manager in companies similar to Ecom Express in India?

DB Schenker Customer Service Manager Salary - ₹6.5 Lakhs to ₹14.3 Lakhs per year
DHL Global Forwarding Customer Service Manager Salary - ₹8.6 Lakhs to ₹10.9 Lakhs per year
GATI-KWE Customer Service Manager Salary - ₹6.5 Lakhs to ₹12.0 Lakhs per year
Delhivery Customer Service Manager Salary - ₹5.5 Lakhs to ₹11.0 Lakhs per year
Trackon Courier Customer Service Manager Salary - ₹2.5 Lakhs to ₹4.2 Lakhs per year

What is the estimated take home salary of a Customer Service Manager at Ecom Express in India?

The estimated take-home salary of a Customer Service Manager at Ecom Express ranges between ₹55,575 per month to ₹56,967 per month in India. The take-home salary calculation is based on the average Ecom Express Customer Service Manager salary in India which ranges between ₹3.2 Lakhs to ₹12.1 Lakhs per year for employees with experience between 6 years to 17 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Manager at Ecom Express?

According to AmbitionBox, 60% of the Ecom Express Customer Service Managers reported a notice period of 1 Month, 20% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 5 responses on AmbitionBox in last 2 years.

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Ecom Express Customer Service Manager Salaries

Ecom Express Customer Service Manager salary in India ranges between ₹3.2 Lakhs to ₹12.1 Lakhs with an average annual salary of ₹. Salary estimates are based on 6 Ecom Express latest salaries received from various employees of Ecom Express.