DTDC Express Customer Service Manager Salaries by 4 Employees (Updated 2025)

5 - 22 years exp.

₹2.2 Lakhs - ₹5 Lakhs

Low Confidence

Avg. annual salary

Monthly In-hand Salary

39% less than the average Customer Service Manager Salary in Logistics Companies for 5 - 22 years of experience

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Last Updated: 18 Mar 2025

Companies similar to DTDC Express for Customer Service Manager

Company name	Avg Annual Salary	Open Jobs
Delhivery Customer Service Manager Salary 4 - 16 years exp. (11 salaries)	₹5.5 L/yr - ₹11 L/yr 127% more
GATI-KWE Customer Service Manager Salary 8 - 22 years exp. (7 salaries)	₹6.5 L/yr - ₹12 L/yr 124% more
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Ecom Express Customer Service Manager Salary 6 - 17 years exp. (6 salaries)	₹3.2 L/yr - ₹12.1 L/yr 104% more
Maersk Customer Service Manager Salary 8 - 23 years exp. (5 salaries)	₹18.9 L/yr - ₹44.7 L/yr 645% more
FedEx Express Customer Service Manager Salary 8 - 18 years exp. (5 salaries)	₹4 L/yr - ₹22 L/yr 241% more
Maersk Line Customer Service Manager Salary 13 - 17 years exp. (4 salaries)	₹11.2 L/yr - ₹14.5 L/yr 256% more
Kuehne + Nagel Customer Service Manager Salary 12 - 15 years exp. (4 salaries)	₹27 L/yr - ₹34.5 L/yr 720% more
DP World Customer Service Manager Salary 18 - 28 years exp. (4 salaries)	₹12 L/yr - ₹31 L/yr 413% more
DB Schenker Customer Service Manager Salary 15 - 20 years exp. (4 salaries)	₹6.5 L/yr - ₹14.3 L/yr 216% more
Expeditors International Customer Service Manager Salary 10 - 12 years exp. (3 salaries)	₹18.9 L/yr - ₹24.2 L/yr 474% more
DHL Global Forwarding Customer Service Manager Salary 19 - 21 years exp. (3 salaries)	₹8.6 L/yr - ₹10.9 L/yr 160% more
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Customer Service Manager salary at DTDC Express ranges between ₹2.2 Lakhs to ₹5 Lakhs per year for employees with experience between 5 years to 22 years. Salary estimates are based on 4 latest salaries received from various employees of DTDC Express.

Experience wise DTDC Express Customer Service Manager salaries

Last Updated: 18 Mar 2025

Experience	Avg Annual Salary
5 years (AmbitionBox Estimate)	₹2.2 L/yr - ₹2.2 L/yr
6 years (AmbitionBox Estimate)	₹2.1 L/yr - ₹2.6 L/yr
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7 years (AmbitionBox Estimate)	₹2.2 L/yr - ₹2.8 L/yr
8 years (AmbitionBox Estimate)	₹2.4 L/yr - ₹3 L/yr
9 years (AmbitionBox Estimate)	₹2.6 L/yr - ₹3.3 L/yr
10 years (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.5 L/yr
11 years (AmbitionBox Estimate)	₹2.9 L/yr - ₹3.7 L/yr
12 years (AmbitionBox Estimate)	₹3.1 L/yr - ₹3.9 L/yr
13 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹4.1 L/yr
14 years (AmbitionBox Estimate)	₹3.4 L/yr - ₹4.3 L/yr
15+ years (3 salaries)	₹4.1 L/yr - ₹5 L/yr

View all

Similar Designation salaries in DTDC Express

Customer Service Officer Salary

(AmbitionBox Estimate)

₹1.7 L/yr - ₹2.2 L/yr

Customer Service Associate Salary

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₹1 L/yr - ₹2.5 L/yr

Customer Service Executive Salary

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₹1 L/yr - ₹2.75 L/yr

Customer Relationship Manager Salary

(22 salaries)

₹1.55 L/yr - ₹5 L/yr

Customer Service Representative Salary

(4 salaries)

₹1.4 L/yr - ₹3.2 L/yr

Customer Care Executive Salary

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₹1 L/yr - ₹3.1 L/yr

Customer Support Associate Salary

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₹1.5 L/yr - ₹2.1 L/yr

Branch Manager Salary

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₹1.92 L/yr - ₹6 L/yr

Service Engineer Salary

(AmbitionBox Estimate)

₹63.7 L/yr - ₹70.4 L/yr

Customer Support Executive Salary

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₹1.32 L/yr - ₹3.5 L/yr

Salary related reviews for DTDC Express

4.0

Rated by 2 employees for salary & benefits

Branch Manager in Siliguri

Full Time

Procurement & Supply Chain Department

3.0

• posted on 16 Sep 2024

3.0

for Salary and Benefits

Likes

...to grab knowledge from every segment. Some people are really nice. Team is good. Best part is Salary on time. Culture is good. Job pressure is there yet feels like Govt job. Company is fast moving now.

Skill development - Good

+2 more

Dislikes

Some people of this company are working hard and few are not even know how to work. There are many people holds senior position in this company who are worth less and good for nothing. There are so many nepotism and politics behind the straight people.

Promotions - Poor

Branch Manager in Kolkata

Full Time

Production, Manufacturing & Engineering Department

4.0

• posted on 11 Sep 2023

3.0

for Salary and Benefits

Likes

This company comes with a vast network and they are expanding day by day. One can experience a growth with the company. For a long time journey it's a good organisation to stay with due to it's job security and management are bit emotional about their staffs.

Job security - Good

Dislikes

...Not organised at all. Need to update their process, staffs, IT and over quality. Salary is big reason to worry here.

Skill development - Poor

Sales Manager in Kolkata

Full Time

Sales & Business Development Department

4.0

• posted on 25 May 2023

5.0

for Salary and Benefits

Likes

Seniors are very co-operative. Salary on time. As a company nice to work. All allowances are paid with EPF, Bonus, Mediclaim etc.

Salary - Excellent

+4 more

Dislikes

Company operates with too many rules and regulations which discourages clients to work with us. No proper subjective training is available.

Skill development - Bad

Branch Manager in Kolkata

Full Time

Branch Operations Department

1.0

• posted on 24 Jun 2022

1.0

for Salary and Benefits

Likes

...The distribution of jobs are imperial. HR team is pathetic. Nasty work practice. Salary are to low. Increment are same.

Dislikes

Internal politics is very prominent. Chance of growth is very low morever tendency to imposing own clad and own people is very high

Salary - Bad

+6 more

Branch Manager in Chennai

Full Time

Procurement & Supply Chain Department

4.0

• posted on 19 Dec 2022

2.0

for Salary and Benefits

Likes

Developing company long term growth view CMD. Like to work.i learnt my skills here and i want to use my skills only for this company.

Job security - Good

+1 more

Dislikes

... to solve the issue but but all blame and give tremendous pressure to employees. They will deduct down people salary for lost shipments. Employees are working till 12 to 1:00 p.m. late night due to lack of manpower give to less salary difficult to fill the open position not timing for employees at least salary paid only ESIC but not register by all the employees insurance policy also not covered more than 1 lakh.

Salary - Poor

+2 more

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Salary Discussions, Hike & Promotions

Experience - 5.9 Tech - React.js CTC- 13LPA Current company - TCS Offer in the process - Nagarro (19LPA) My LWD is 24th May, but I told Nagarro I can be released in 30 days. Now, should I: 1. Be honest and say I can join on 25th May? 2. Commit to 25th April and request a DOJ extension later?(By telling them some emergency) Q1). If I choose option 1, is there a risk they won’t release the offer?(As I am being hired for a particular project, so will they go for some immediate candidates?) Q2). If I choose option 2, could they revoke the offer?(As the HR told changing the DOJ in released offer letter is not possible

Nagarro offer: Kindly Help me to decide

Option 1

Option 2

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DTDC Express Customer Service Manager Salary FAQs

What is the salary of Customer Service Manager at DTDC Express ?

The average salary of a Customer Service Manager at DTDC Express in India typically ranges from ₹2.2 Lakhs to ₹5.0 Lakhs per year, depending on experience (from 5 years to 22 years).

The top 10% of Customer Service Manager at DTDC Express earn more than ₹5.0 Lakhs per year, and the top 1% earn over ₹5.0 Lakhs per year. Customer Service Manager Salaries at DTDC Express can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 4 DTDC Express employees in India.

What is the estimated take home salary of a Customer Service Manager at DTDC Express in India?

The estimated take-home salary of a Customer Service Manager at DTDC Express in India typically ranges from ₹26,782 to ₹28,195 per month. This is based on the average salary range of ₹2.2 Lakhs to ₹5.0 Lakhs per year for employees with experience ranging from 5 years to 22 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 4 salaries received from various employees of DTDC Express. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than DTDC Express for Customer Service Manager in India?

Kuehne + Nagel	₹27.0 Lakhs to ₹34.5 Lakhs per year
Maersk	₹18.9 Lakhs to ₹44.7 Lakhs per year
Expeditors International	₹18.9 Lakhs to ₹24.2 Lakhs per year
DP World	₹12.0 Lakhs to ₹31.0 Lakhs per year
Maersk Line	₹11.2 Lakhs to ₹14.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by DTDC Express, depending on the role and experience level.

What is the salary of a Customer Service Manager in companies similar to DTDC Express in India?

The salary of a Customer Service Manager at companies similar to DTDC Express in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

FedEx Express	₹4.0 Lakhs to ₹22.0 Lakhs per year
DB Schenker	₹6.5 Lakhs to ₹14.3 Lakhs per year
DHL Global Forwarding	₹8.6 Lakhs to ₹10.9 Lakhs per year
Delhivery	₹5.5 Lakhs to ₹11.0 Lakhs per year
GATI-KWE	₹6.5 Lakhs to ₹12.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Manager at DTDC Express in India?

The salary growth for a Customer Service Manager at DTDC Express depends on factors such as experience, performance, and promotions. On average, a Customer Service Manager can expect the following growth trajectory at DTDC Express:

Experience	Average Salary Range
5 years	₹2.2 Lakhs to ₹2.2 Lakhs per year
6 years	₹2.1 Lakhs to ₹2.6 Lakhs per year
7 years	₹2.2 Lakhs to ₹2.8 Lakhs per year
8 years	₹2.4 Lakhs to ₹3.0 Lakhs per year

and so on.

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DTDC Express Customer Service Manager Salaries

DTDC Express Customer Service Manager salary in India ranges between ₹2.2 Lakhs to ₹5 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 DTDC Express latest salaries received from various employees of DTDC Express.