Delhivery Customer Service Manager Salaries by 10+ Employees (Updated 2025)

4 - 16 years exp.

₹5.5 Lakhs - ₹11 Lakhs

Salary of majority employees

39% more than the average Customer Service Manager Salary in Logistics Companies for 4 - 16 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Manager Salary 4 - 15 years exp. (5 salaries)	₹6 L/yr - ₹11 L/yr
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Procurement & Supply Chain Customer Service Manager Salary 5 years exp. (AmbitionBox Estimate)	₹6 L/yr - ₹9.5 L/yr

Last Updated: 8 Mar 2025

Companies similar to Delhivery for Customer Service Manager

Company name	Avg Annual Salary	Open Jobs
Ecom Express Customer Service Manager Salary 6 - 17 years exp. (6 salaries)	₹3.2 L/yr - ₹12.1 L/yr 10% less
Blue Dart Express Customer Service Manager Salary 13 - 23 years exp. (6 salaries)	₹8.5 L/yr - ₹15.5 L/yr 62% more
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Maersk Customer Service Manager Salary 8 - 23 years exp. (5 salaries)	₹18.9 L/yr - ₹44.7 L/yr 228% more
FedEx Express Customer Service Manager Salary 8 - 18 years exp. (5 salaries)	₹4 L/yr - ₹22 L/yr 50% more
Kuehne + Nagel Customer Service Manager Salary 12 - 15 years exp. (4 salaries)	₹27 L/yr - ₹34.5 L/yr 262% more
DB Schenker Customer Service Manager Salary 15 - 20 years exp. (4 salaries)	₹6.5 L/yr - ₹14.3 L/yr 39% more
DTDC Express Customer Service Manager Salary 5 - 22 years exp. (4 salaries)	₹2.2 L/yr - ₹5 L/yr 56% less
Expeditors International Customer Service Manager Salary 10 - 12 years exp. (3 salaries)	₹18.9 L/yr - ₹24.2 L/yr 153% more
Trackon Courier Customer Service Manager Salary 5 - 6 years exp. (3 salaries)	₹2.5 L/yr - ₹4.2 L/yr 55% less
DHL Global Forwarding Customer Service Manager Salary 19 - 21 years exp. (3 salaries)	₹8.6 L/yr - ₹10.9 L/yr 14% more

Customer Service Manager salary at Delhivery ranges between ₹5.5 Lakhs to ₹11 Lakhs per year for employees with experience between 4 years to 16 years. Salary estimates are based on 11 latest salaries received from various employees of Delhivery.

Experience wise Delhivery Customer Service Manager salaries

Last Updated: 8 Mar 2025

Experience	Avg Annual Salary
4 years (AmbitionBox Estimate)	₹2.6 L/yr - ₹8.2 L/yr
5 years (AmbitionBox Estimate)	₹6 L/yr - ₹7 L/yr
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6 years (AmbitionBox Estimate)	₹6.5 L/yr - ₹8.3 L/yr
7 years (AmbitionBox Estimate)	₹7 L/yr - ₹13.4 L/yr
8 years (AmbitionBox Estimate)	₹5.5 L/yr - ₹13.9 L/yr
9 years (AmbitionBox Estimate)	₹6 L/yr - ₹9 L/yr
10 years (AmbitionBox Estimate)	₹7.5 L/yr - ₹9.5 L/yr
11 years (AmbitionBox Estimate)	₹7.7 L/yr - ₹9.9 L/yr
12 years (AmbitionBox Estimate)	₹3.5 L/yr - ₹10 L/yr
13 years (AmbitionBox Estimate)	₹8.2 L/yr - ₹10.5 L/yr
14 years (AmbitionBox Estimate)	₹3.8 L/yr - ₹11 L/yr
15+ years (AmbitionBox Estimate)	₹3.9 L/yr - ₹11 L/yr

View all

Similar Designation salaries in Delhivery

Customer Service Associate Salary

(14 salaries)

₹3 L/yr - ₹5.5 L/yr

Customer Service Executive Salary

(23 salaries)

₹1.5 L/yr - ₹5.9 L/yr

Customer Relationship Manager Salary

(5 salaries)

₹3 L/yr - ₹9 L/yr

Customer Service Representative Salary

(AmbitionBox Estimate)

₹3.6 L/yr - ₹4.6 L/yr

Customer Care Executive Salary

(10 salaries)

₹3 L/yr - ₹4.64 L/yr

Customer Support Associate Salary

(6 salaries)

₹1.7 L/yr - ₹4.8 L/yr

Branch Manager Salary

(20 salaries)

₹2 L/yr - ₹4.8 L/yr

Service Engineer Salary

(3 salaries)

₹3.55 L/yr - ₹4.2 L/yr

Customer Support Executive Salary

(AmbitionBox Estimate)

₹2.3 L/yr - ₹3 L/yr

Relationship Manager Salary

(4 salaries)

₹2.8 L/yr - ₹5 L/yr

Top skills at Delhivery for Customer Service Manager

Customer Satisfaction Customer Complaints Customer Service Customer Handling Customer Management Communication Skills Customer Support

Salary related reviews for Delhivery

3.2

Rated by 2 employees for salary & benefits

Team Lead in Muddebihal

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 13 Nov 2024

1.0

for Salary and Benefits

Likes

Nothing is good in this company, there is no work culture, no timings for last mile employees. Big zero.

Dislikes

...s. There is more than 12 hours nearly 18 hours of work no over time is provided. Very low basic salary for last mile workers. There will be more pressure in BBD. Company only thinks about profit nothing about the workers/employees.

Salary - Bad

+6 more

Team Lead in Visakhapatnam

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 13 Nov 2024

5.0

for Salary and Benefits

Likes

On time salary and job security,learn skills amazing things.

Salary - Excellent

+2 more

Dislikes

Work life balance for TL,Alt totally damage health because there was single person can handle entire day which was 5:30 to 8-9 pm. And continuously depression.

Work satisfaction - Poor

+2 more

Team Lead in Nashik

Full Time

Procurement & Supply Chain Department

1.0

• posted on 05 Dec 2024

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

...ll duty taken by delhivery is 14 to 15 hours and no overtime will be considered. Salary is very low. System software is very old and not responding.

Salary - Bad

+6 more

Team Lead in Jodhpur

Full Time

Procurement & Supply Chain Department

5.0

• posted on 11 May 2024

3.0

for Salary and Benefits

Likes

Really enjoyed here learned a lot of things about supply chain and develop my skills day by day.. Doing smart work with smart working tools and gadgets. In the delhivery lots of option available for development skills and learn a lot of new things. Appreciate there training process. Happy to part of the this awesome organization.

Skill development - Excellent

+3 more

Dislikes

...re no fix timing. Company need to change there promotion and appraisal process. Company given a best salary package to fresher and new joiner but given minimum salary to there old employees

Promotions - Poor

Team Lead in Sitamarhi

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 30 May 2023

2.0

for Salary and Benefits

Likes

1. It give chance to fresher easily as compared to other. 2. Salary always on time.

Dislikes

1. No work hour limit. You will have to work for minimum 14 hrs. 2. Most Seniors are arrogant type. Until you keep working on their condition you are good after the they will remove you from system. 3. Max employees experience certificate marked dirty by marking lost over them intentionally. I have seen even when laptop was in office was marked lost over the employee. 4. Senior may abuse you. 5. There is lot of pressure on employees to work with minimum manpower in the office. You may have to work single for long time without leave. 6. To take leave means to screw seniors.

Salary - Poor

+6 more

see more salary related reviews

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Salary Discussions, Hike & Promotions

a system engineer

Just had to share this, I got a 100% hike!

I'm keeping this anonymous because I don’t want to disclose it in real life. After two years without a raise, I successfully negotiated a 100% increase at my current company. I focused on creating significant value and worked in cross-functional teams to learn as much as possible. There were times when I was overworked, but it was all worthwhile. I was confident that it was a mutually beneficial situation. My advice would be to choose your job wisely, create value in the right place, and don't be afraid to negotiate.

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Delhivery Customer Service Manager Salary FAQs

What is the salary of Customer Service Manager at Delhivery ?

The average salary of a Customer Service Manager at Delhivery in India typically ranges from ₹5.5 Lakhs to ₹11.0 Lakhs per year, depending on experience (from 4 years to 16 years).

The top 10% of Customer Service Manager at Delhivery earn more than ₹11.0 Lakhs per year, and the top 1% earn over ₹11.0 Lakhs per year. Customer Service Manager Salaries at Delhivery can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10+ Delhivery employees in India.

What is the estimated take home salary of a Customer Service Manager at Delhivery in India?

The estimated take-home salary of a Customer Service Manager at Delhivery in India typically ranges from ₹60,984 to ₹62,529 per month. This is based on the average salary range of ₹5.5 Lakhs to ₹11.0 Lakhs per year for employees with experience ranging from 4 years to 16 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10+ salaries received from various employees of Delhivery. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Service Manager at Delhivery ?

To be a Customer Service Manager at Delhivery in india, the key skills required include:

- Customer Satisfaction
- Customer Complaints
- Customer Service
- Customer Handling
- Customer Management

These skills are highly valued at Delhivery and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than Delhivery for Customer Service Manager in India?

Kuehne + Nagel	₹27.0 Lakhs to ₹34.5 Lakhs per year
Maersk	₹18.9 Lakhs to ₹44.7 Lakhs per year
Expeditors International	₹18.9 Lakhs to ₹24.2 Lakhs per year
Blue Dart Express	₹8.5 Lakhs to ₹15.5 Lakhs per year
FedEx Express	₹4.0 Lakhs to ₹22.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Delhivery, depending on the role and experience level.

What is the salary of a Customer Service Manager in companies similar to Delhivery in India?

The salary of a Customer Service Manager at companies similar to Delhivery in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

DB Schenker	₹6.5 Lakhs to ₹14.3 Lakhs per year
DHL Global Forwarding	₹8.6 Lakhs to ₹10.9 Lakhs per year
Ecom Express	₹3.2 Lakhs to ₹12.1 Lakhs per year
Trackon Courier	₹2.5 Lakhs to ₹4.2 Lakhs per year
DTDC Express	₹2.2 Lakhs to ₹5.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Manager at Delhivery in India?

The salary growth for a Customer Service Manager at Delhivery depends on factors such as experience, performance, and promotions. On average, a Customer Service Manager can expect the following growth trajectory at Delhivery:

Experience	Average Salary Range
4 years	₹2.6 Lakhs to ₹8.2 Lakhs per year
5 years	₹6.0 Lakhs to ₹7.0 Lakhs per year
6 years	₹6.5 Lakhs to ₹8.3 Lakhs per year
7 years	₹7.0 Lakhs to ₹13.4 Lakhs per year

and so on.

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Delhivery Customer Service Manager Salaries

Delhivery Customer Service Manager salary in India ranges between ₹5.5 Lakhs to ₹11 Lakhs with an average annual salary of ₹. Salary estimates are based on 11 Delhivery latest salaries received from various employees of Delhivery.