Delhivery Customer Service Manager Reviews

Likes

As a beginner in logistics field we can learn end to end with pressure, given role is can satisfy

Dislikes

Fully pressure, top profile to low profile No increments, no work life balance for LM ops team,really it's to learn work better to switch with Skills to another MNC

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

You will develop the manpower management

Dislikes

Work life balance is zero you have to work 18 hours a day no weak off no overtime pay senior will abuse you

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Nothing is good in this company, there is no work culture, no timings for last mile employees. Big zero.

Dislikes

There is no fixed office hours. There is more than 12 hours nearly 18 hours of work no over time is provided. Very low basic salary for last mile workers. There will be more pressure in BBD. Company only thinks about profit nothing about the workers/employees.

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City, Travel Within Country.

Likes

On time salary and job security,learn skills amazing things.

Dislikes

Work life balance for TL,Alt totally damage health because there was single person can handle entire day which was 5:30 to 8-9 pm. And continuously depression.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing, These people talk misleadingly. They mislead the customers & the staff as well.

Dislikes

The way of working is not professional. All the senior officers are non-professional.The policies of the company are not in the interest of the staff and the HR of the company does not listen to the problems of the staff.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

All team members are friendly and every metrics are very strict and during handling operation there are many equipments which is very usable and its very good for productivity. Overall it's a good workplace.

Dislikes

We should more curious about health and safety. Every GCs should aware about it and company should visit every werehouse to check near miss possibilities and which of the things or equipments are not for docks and manpowers.

Likes

As mentioned I started my journey at delhivery in July/2017 while I was working at delhivery since 201 5 as Offrol. If i honestly say then there was nothing to do like except this company was paying me. Even when i quite the company in Feb/2022 till today am not receive a single penny as F&F. Still my F&F is hold in the company and denied to me for me by lying that one assets is missing from my Dc(Centre where i was working). After reach several employee of IT team there was no help for me and ultimately I gave up in last....Read More

Dislikes

Consider same as above mentioned.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Gained a lot of experience in a very short span in terms of logistics. The job as TL in Last Mile Operations is challenging, especially when all field work depends on the manpower. It is not really easy to manage every parameter smoothly in Last Mile.

Dislikes

No Overtime. No Festive Bonus/Holidays No Cab/Shuttle 1 Day off in a Week

Likes

Being part of a fast-paced logistics and supply chain industry allows me to develop problem-solving skills and take on new challenges every day.

Dislikes

One thing I dislike is that off-role employees are not made on-role even after 2-3 years, despite their performance. This practice should be reconsidered to recognize and reward employees for their contributions.

Likes

Here we get to learn new skills,good place to work.

Dislikes

Appraisals are not provided based on the candidates Capabilities,skills, education and talent.here those candidates are taken forward who know how to butter the seniors.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Delhivery is very client centric and nothing is more important then client satisfaction, there is no politics , it’s just pure hard work.

Dislikes

Work life balance is almost impossible

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Working with delhivery is good but working for their FCs it like you only have job the reason behind I’m saying is you won’t get time to spend time for you, you get the calls at home , while travelling even on your weekends

Dislikes

Payroll team because whenever you try to correct for the attendance correction they ask to share the D’s approval, how will director know whether the person who’s present or not and even after getting the approval still we get the LOPs and then again we have to get the approvals and the LOP will create to your bank for the next month salary cycle and then we again get the LOP for the next month and this goes on...Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Learning & Skill development are very useful. 2nd each & every department is learning & helpful works

Dislikes

Working culture is very poor. After good working no appreciated. Retail team Each & every employee are stressed

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Just a usual tech-enabled company with crappy products. Their recent launch, the so-called "OS1" is terrible. God knows what they are building out. The company do not respect talent and just relies on tech labourers to build their "just-working" and sub-standard tech products

Dislikes

The HR of the TPD is useless. I would advice the upper management to remove the entire team and still see no impact. They are that useless

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

The company has a very flat hirarchy where you can reach out to almost everyone including the Senior Leadership team. The exposure in terms cross functional teams is also brilliant Most of the people think of Google/FB/Tesla as their dream companies but for a lot of people its Delhivery.

Dislikes

Some say that the workload can be heavy, especially during peak periods, which can make it difficult to maintain a healthy work-life balance.

Likes

there is nothing to like in this company

Dislikes

Toxic Manager's and no OT and they expect us to work for more than 12 hours. Zero Benefits. Zero Work life balance. no support.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.