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DTDC Express Customer Support Executive salaries in India (Updated 2025)

Annual salary range
0 - 5 years exp.
₹1.3 Lakh - ₹3.5 Lakhs
Salary of majority employees
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17% less than the average Customer Support Executive Salary in Logistics Companies for 0 - 5 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Support Executive Salary
0 - 5 years exp. (26 salaries)
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₹1.3 L/yr - ₹3 L/yr

Sales & Business Development
Customer Support Executive Salary
2 - 4 years exp. (4 salaries)
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₹2.2 L/yr - ₹2.9 L/yr

Procurement & Supply Chain
Customer Support Executive Salary
1 - 4 years exp. (3 salaries)
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₹1.5 L/yr - ₹2.4 L/yr

Data Science & Analytics
Customer Support Executive Salary
1 - 2 years exp. (AmbitionBox Estimate)
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₹2.2 L/yr - ₹2.5 L/yr

Construction & Site Engineering
Customer Support Executive Salary
1 - 2 years exp. (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2.3 L/yr

View all

Last Updated: 16 Mar 2025

Companies similar to DTDC Express for Customer Support Executive

Company name Avg Annual Salary Open Jobs
Logo
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₹2 L/yr - ₹3.5 L/yr

arrow icon 14% more
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DHL Express Customer Support Executive Salary

2 - 10 years exp. (14 salaries)

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₹3.5 L/yr - ₹5.8 L/yr

arrow icon 105% more
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GATI-KWE Customer Support Executive Salary

0 - 5 years exp. (11 salaries)

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₹1 L/yr - ₹4 L/yr

arrow icon 6% more
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Exl India Customer Support Executive Salary

0 - 6 years exp. (11 salaries)

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₹2.3 L/yr - ₹3.5 L/yr

arrow icon 27% more
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₹2.8 L/yr - ₹3.8 L/yr

arrow icon 28% more
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₹2 L/yr - ₹3.2 L/yr

arrow icon 13% more
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₹2.4 L/yr - ₹4 L/yr

arrow icon 46% more
1 job opening
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₹5 L/yr - ₹6.3 L/yr

arrow icon 145% more
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Agility Customer Support Executive Salary

3 - 12 years exp. (4 salaries)

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₹2.5 L/yr - ₹6.5 L/yr

arrow icon 99% more
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TNT Express Customer Support Executive Salary

4 - 12 years exp. (4 salaries)

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₹3.9 L/yr - ₹8.5 L/yr

arrow icon 88% more
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₹3.3 L/yr - ₹4.5 L/yr

arrow icon 56% more
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Maersk Customer Support Executive Salary

2 - 10 years exp. (3 salaries)

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₹6.2 L/yr - ₹7 L/yr

arrow icon 172% more
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₹4.5 L/yr - ₹6 L/yr

arrow icon 110% more
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₹3.6 L/yr - ₹7 L/yr

arrow icon 136% more
Customer Support Executive salary at DTDC Express ranges between ₹1.3 Lakh to ₹3.5 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 53 latest salaries received from various employees of DTDC Express.

Latest annual salaries shared by DTDC Express Customer Support Executive

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Experience wise DTDC Express Customer Support Executive salaries

Last Updated: 16 Mar 2025

Experience Avg Annual Salary
Fresher (AmbitionBox Estimate)

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₹1.9 L/yr - ₹4.1 L/yr
1 year  (17 salaries)

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₹1.5 L/yr - ₹3.5 L/yr
2 years  (16 salaries)

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₹1.3 L/yr - ₹3.5 L/yr
3 years  (7 salaries)

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₹1.5 L/yr - ₹3 L/yr
4 years  (9 salaries)

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₹1.4 L/yr - ₹3.5 L/yr
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Similar Designation salaries in DTDC Express

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₹1 L/yr - ₹3.1 L/yr
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₹1 L/yr - ₹2.75 L/yr
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₹1.5 L/yr - ₹2.1 L/yr
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₹1.5 L/yr - ₹2.5 L/yr
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₹1 L/yr - ₹2.5 L/yr
Customer Service Officer Salary
(AmbitionBox Estimate)
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₹1.7 L/yr - ₹2.2 L/yr
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₹1 L/yr - ₹4.2 L/yr
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₹1.4 L/yr - ₹3.2 L/yr
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₹2 L/yr - ₹3 L/yr
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₹2.15 L/yr - ₹5.04 L/yr

Top skills at DTDC Express for Customer Support Executive

customer support voice process Customer Service Customer Relationship customer care Client Support Customer Retention Communication Skills Customer Service Operations Customer service delivery Complaint Management Call Center Operations voice support call center Relationship Management

Salary related reviews for DTDC Express

3.8

Rated by 20 employees for salary & benefits

Full Time

 · 

Procurement & Supply Chain Department

3.0
  •  posted on 16 Sep 2024

3.0
 for  Salary and Benefits

Likes

...to grab knowledge from every segment. Some people are really nice. Team is good. Best part is Salary on time. Culture is good. Job pressure is there yet feels like Govt job. Company is fast moving now.

read more
  • Skill development - Good
  • +2 more

Dislikes

Some people of this company are working hard and few are not even know how to work. There are many people holds senior position in this company who are worth less and good for nothing. There are so many nepotism and politics behind the straight people.

read more
  • Promotions - Poor

Full Time

 · 

Production, Manufacturing & Engineering Department

4.0
  •  posted on 11 Sep 2023

3.0
 for  Salary and Benefits

Likes

This company comes with a vast network and they are expanding day by day. One can experience a growth with the company. For a long time journey it's a good organisation to stay with due to it's job security and management are bit emotional about their staffs.

read more
  • Job security - Good

Dislikes

...Not organised at all. Need to update their process, staffs, IT and over quality. Salary is big reason to worry here.

read more
  • Skill development - Poor

Full Time

 · 

Sales & Business Development Department

4.0
  •  posted on 25 May 2023

5.0
 for  Salary and Benefits

Likes

Seniors are very co-operative. Salary on time. As a company nice to work. All allowances are paid with EPF, Bonus, Mediclaim etc.

read more
  • Salary - Excellent
  • +4 more

Dislikes

Company operates with too many rules and regulations which discourages clients to work with us. No proper subjective training is available.

read more
  • Skill development - Bad

Full Time

 · 

Branch Operations Department

1.0
  •  posted on 24 Jun 2022

1.0
 for  Salary and Benefits

Likes

...The distribution of jobs are imperial. HR team is pathetic. Nasty work practice. Salary are to low. Increment are same.

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Dislikes

Internal politics is very prominent. Chance of growth is very low morever tendency to imposing own clad and own people is very high

read more
  • Salary - Bad
  • +6 more

Full Time

 · 

Procurement & Supply Chain Department

4.0
  •  posted on 19 Dec 2022

2.0
 for  Salary and Benefits

Likes

Developing company long term growth view CMD. Like to work.i learnt my skills here and i want to use my skills only for this company.

read more
  • Job security - Good
  • +1 more

Dislikes

... to solve the issue but but all blame and give tremendous pressure to employees. They will deduct down people salary for lost shipments. Employees are working till 12 to 1:00 p.m. late night due to lack of manpower give to less salary difficult to fill the open position not timing for employees at least salary paid only ESIC but not register by all the employees insurance policy also not covered more than 1 lakh.

read more
  • Salary - Poor
  • +2 more
see more salary related reviews

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DTDC Express Customer Support Executive Salary FAQs

What is the salary of Customer Support Executive at DTDC Express ?
The average salary of a Customer Support Executive at DTDC Express in India typically ranges from ₹1.3 Lakhs to ₹3.5 Lakhs per year, depending on experience (from Fresher to 5 years).

The top 10% of Customer Support Executive at DTDC Express earn more than ₹3.0 Lakhs per year, and the top 1% earn over ₹3.5 Lakhs per year. Customer Support Executive Salaries at DTDC Express can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 50+ DTDC Express employees in India.
What is the estimated take home salary of a Customer Support Executive at DTDC Express in India?
The estimated take-home salary of a Customer Support Executive at DTDC Express in India typically ranges from ₹16,508 to ₹18,206 per month. This is based on the average salary range of ₹1.3 Lakhs to ₹3.5 Lakhs per year for employees with experience ranging from Fresher to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 50+ salaries received from various employees of DTDC Express. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Support Executive at DTDC Express ?
To be a Customer Support Executive at DTDC Express in india, the key skills required include:

  • - customer support
  • - voice process
  • - Customer Service
  • - Customer Relationship
  • - customer care

These skills are highly valued at DTDC Express and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than DTDC Express for Customer Support Executive in India?
Maersk ₹6.2 Lakhs to ₹7.0 Lakhs per year
DB Schenker ₹5.0 Lakhs to ₹6.3 Lakhs per year
Nippon Express ₹3.6 Lakhs to ₹7.0 Lakhs per year
DHL Global Forwarding ₹4.5 Lakhs to ₹6.0 Lakhs per year
DHL Express ₹3.5 Lakhs to ₹5.8 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by DTDC Express, depending on the role and experience level.
What is the salary of a Customer Support Executive in companies similar to DTDC Express in India?
The salary of a Customer Support Executive at companies similar to DTDC Express in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Agility ₹2.5 Lakhs to ₹6.5 Lakhs per year
TNT Express ₹3.9 Lakhs to ₹8.5 Lakhs per year
Parekh Integrated Services ₹3.3 Lakhs to ₹4.5 Lakhs per year
DHL Supply Chain ₹2.4 Lakhs to ₹4.0 Lakhs per year
Ecom Express ₹2.8 Lakhs to ₹3.8 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Support Executive at DTDC Express in India?
The salary growth for a Customer Support Executive at DTDC Express depends on factors such as experience, performance, and promotions. On average, a Customer Support Executive can expect the following growth trajectory at DTDC Express:

Experience Average Salary Range
Fresher ₹1.9 Lakhs to ₹4.1 Lakhs per year
1 year ₹1.5 Lakhs to ₹3.5 Lakhs per year
2 years ₹1.3 Lakhs to ₹3.5 Lakhs per year
3 years ₹1.5 Lakhs to ₹3.0 Lakhs per year
and so on.

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DTDC Express Customer Support Executive salary in India ranges between ₹1.3 Lakh to ₹3.5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 53 DTDC Express latest salaries received from various employees of DTDC Express.