DTDC Express Kolkata Customer Support Executive Salaries by 7 Employees (Updated 2025)

0 - 4 years exp.

₹1.3 Lakh - ₹2.9 Lakhs

Avg. annual salary

Monthly In-hand Salary

31% less than the average Customer Support Executive Salary in Logistics Companies for 0 - 4 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Support Executive Salary 0 - 4 years exp. (3 salaries)	₹1.3 L/yr - ₹1.9 L/yr
Sales & Business Development Customer Support Executive Salary 2 - 4 years exp. (AmbitionBox Estimate)	₹1.9 L/yr - ₹2.9 L/yr
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Procurement & Supply Chain Customer Support Executive Salary 2 years exp. (AmbitionBox Estimate)	₹1.5 L/yr - ₹2 L/yr

Last Updated: 5 Mar 2025

Companies similar to DTDC Express for Customer Support Executive in Kolkata

DTDC Express Customer Support Executive Salary

0 - 4 years exp. (7 salaries)

₹1.3 L/yr - ₹2.9 L/yr

Company name	Avg Annual Salary	Open Jobs
Expeditors International Customer Support Executive Salary 14 - 16 years exp. (3 salaries)	₹2.9 L/yr - ₹3.7 L/yr 63% more
Tech Mahindra Customer Support Executive Salary 0 - 5 years exp. (315 salaries)	₹1 L/yr - ₹5 L/yr 19% more	4 job openings
Login to view exact salary
Teleperformance Customer Support Executive Salary 0 - 7 years exp. (245 salaries)	₹1.2 L/yr - ₹5 L/yr 45% more	56 job openings
Startek Customer Support Executive Salary 0 - 7 years exp. (175 salaries)	₹1 L/yr - ₹4.5 L/yr 15% more	1 job opening
Concentrix Corporation Customer Support Executive Salary 0 - 7 years exp. (165 salaries)	₹1 L/yr - ₹4.5 L/yr 63% more

Customer Support Executive salary at DTDC Express ranges between ₹1.3 Lakh to ₹2.9 Lakhs per year for employees with less than 1 year of experience to 4 years. Salary estimates are based on 7 latest salaries received from various employees of DTDC Express.

Experience wise DTDC Express Customer Support Executive salaries in Kolkata

Last Updated: 5 Mar 2025

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹1.6 L/yr - ₹2 L/yr
1 year (AmbitionBox Estimate)	₹1.7 L/yr - ₹2.1 L/yr
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2 years (3 salaries)	₹1.3 L/yr - ₹2.5 L/yr
3 years (AmbitionBox Estimate)	₹1.8 L/yr - ₹2.3 L/yr
4 years (AmbitionBox Estimate)	₹1.9 L/yr - ₹2.4 L/yr

Similar Designation salaries in DTDC Express

Customer Service Executive Salary

(8 salaries)

₹1.2 L/yr - ₹2.59 L/yr

Top skills at DTDC Express for Customer Support Executive

customer support voice process Customer Service Customer Relationship customer care Client Support Customer Retention Communication Skills Customer Service Operations Customer service delivery Complaint Management Call Center Operations voice support call center Relationship Management

Salary related reviews for DTDC Express

3.0

Rated by 1 employees for salary & benefits

Branch Manager in Siliguri

Full Time

Procurement & Supply Chain Department

3.0

• posted on 16 Sep 2024

3.0

for Salary and Benefits

Likes

...to grab knowledge from every segment. Some people are really nice. Team is good. Best part is Salary on time. Culture is good. Job pressure is there yet feels like Govt job. Company is fast moving now.

Skill development - Good

+2 more

Dislikes

Some people of this company are working hard and few are not even know how to work. There are many people holds senior position in this company who are worth less and good for nothing. There are so many nepotism and politics behind the straight people.

Promotions - Poor

Branch Manager in Kolkata

Full Time

Production, Manufacturing & Engineering Department

4.0

• posted on 11 Sep 2023

3.0

for Salary and Benefits

Likes

This company comes with a vast network and they are expanding day by day. One can experience a growth with the company. For a long time journey it's a good organisation to stay with due to it's job security and management are bit emotional about their staffs.

Job security - Good

Dislikes

...Not organised at all. Need to update their process, staffs, IT and over quality. Salary is big reason to worry here.

Skill development - Poor

Sales Manager in Kolkata

Full Time

Sales & Business Development Department

4.0

• posted on 25 May 2023

5.0

for Salary and Benefits

Likes

Seniors are very co-operative. Salary on time. As a company nice to work. All allowances are paid with EPF, Bonus, Mediclaim etc.

Salary - Excellent

+4 more

Dislikes

Company operates with too many rules and regulations which discourages clients to work with us. No proper subjective training is available.

Skill development - Bad

Branch Manager in Kolkata

Full Time

Branch Operations Department

1.0

• posted on 24 Jun 2022

1.0

for Salary and Benefits

Likes

...The distribution of jobs are imperial. HR team is pathetic. Nasty work practice. Salary are to low. Increment are same.

Dislikes

Internal politics is very prominent. Chance of growth is very low morever tendency to imposing own clad and own people is very high

Salary - Bad

+6 more

Branch Manager in Chennai

Full Time

Procurement & Supply Chain Department

4.0

• posted on 19 Dec 2022

2.0

for Salary and Benefits

Likes

Developing company long term growth view CMD. Like to work.i learnt my skills here and i want to use my skills only for this company.

Job security - Good

+1 more

Dislikes

... to solve the issue but but all blame and give tremendous pressure to employees. They will deduct down people salary for lost shipments. Employees are working till 12 to 1:00 p.m. late night due to lack of manpower give to less salary difficult to fill the open position not timing for employees at least salary paid only ESIC but not register by all the employees insurance policy also not covered more than 1 lakh.

Salary - Poor

+2 more

see more salary related reviews

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Salary Discussions, Hike & Promotions

1w (edited)

an inside sales executive

Unexpected job policies: stay or switch?

I recently switched jobs with a 48% hike, and my current in-hand salary is ₹35K. But after joining, I realized a few important things that weren’t mentioned during the interview. 1. No Phones or Bags Allowed – We have to keep them in lockers, which I wasn’t informed about before joining. 2. Working Saturdays – HR said all Saturdays are working but assured that one Saturday off per month would be introduced soon. I can't see that happening anytime soon 3. Phone Policy Confusion – When I asked HR why this wasn’t discussed earlier, they said it’s only for two months and won’t be the case at the new location (which was discussed earlier). But some old employees say the same rule applies there too. 4. Leaves – We get 21 paid leaves a year. I’m already thinking of switching. Would it be too soon to leave within 3 months, or should I stay for at least 6 months? Also, since I just got a good hike, how much can I ask for in my next job?

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DTDC Express Customer Support Executive Salary FAQs

What is the salary of Customer Support Executive at DTDC Express in Kolkata?

The average salary of a Customer Support Executive at DTDC Express in Kolkata typically ranges from ₹1.3 Lakhs to ₹2.9 Lakhs per year, depending on experience (from Fresher to 4 years).

The top 10% of Customer Support Executive in Kolkata at DTDC Express earn more than ₹2.8 Lakhs per year, and the top 1% earn over ₹2.9 Lakhs per year. Customer Support Executive Salaries at DTDC Express can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 7 DTDC Express employees in India.

What is the estimated take home salary of a Customer Support Executive at DTDC Express in Kolkata?

The estimated take-home salary of a Customer Support Executive at DTDC Express in Kolkata typically ranges from ₹13,522 to ₹14,961 per month. This is based on the average salary range of ₹1.3 Lakhs to ₹2.9 Lakhs per year for employees with experience ranging from Fresher to 4 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 7 salaries received from various employees of DTDC Express. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Support Executive at DTDC Express in Kolkata?

To be a Customer Support Executive at DTDC Express in Kolkata, the key skills required include:

- customer support
- voice process
- Customer Service
- Customer Relationship
- customer care

These skills are highly valued at DTDC Express and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than DTDC Express for Customer Support Executive in India?

Expeditors International	₹2.9 Lakhs to ₹3.7 Lakhs per year
Concentrix Corporation	₹1.0 Lakhs to ₹4.5 Lakhs per year
Teleperformance	₹1.2 Lakhs to ₹5.0 Lakhs per year
Tech Mahindra	₹1.0 Lakhs to ₹5.0 Lakhs per year
Startek	₹1.0 Lakhs to ₹4.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by DTDC Express, depending on the role and experience level.

How the salary growth look like for a Customer Support Executive at DTDC Express in Kolkata?

The salary growth for a Customer Support Executive at DTDC Express in Kolkata depends on factors such as experience, performance, and promotions. On average, a Customer Support Executive in Kolkata can expect the following growth trajectory at DTDC Express:

Experience	Average Salary Range
Fresher	₹1.6 Lakhs to ₹2.0 Lakhs per year
1 year	₹1.7 Lakhs to ₹2.1 Lakhs per year
2 years	₹1.3 Lakhs to ₹2.5 Lakhs per year
3 years	₹1.8 Lakhs to ₹2.3 Lakhs per year

and so on.

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DTDC Express Customer Support Executive Salaries in Kolkata

DTDC Express Customer Support Executive salary in Kolkata ranges between ₹1.3 Lakh to ₹2.9 Lakhs with an average annual salary of ₹. Salary estimates are based on 7 DTDC Express latest salaries received from various employees of DTDC Express.