Ecom Express Mumbai Customer Service Executive Salaries by 3 Employees (Updated 2025)

3 - 8 years exp.

₹3 Lakhs - ₹3.5 Lakhs

Low Confidence

Salary of majority employees

At par with the average Customer Service Executive Salary in Logistics Companies for 3 - 8 years of experience

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Salaries in different departments

Procurement & Supply Chain Customer Service Executive Salary 3 - 6 years exp. (AmbitionBox Estimate)	₹3 L/yr - ₹3.4 L/yr
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Customer Success, Service & Operations Customer Service Executive Salary 8 years exp. (AmbitionBox Estimate)	₹2.8 L/yr - ₹3.5 L/yr

Last Updated: 16 Aug 2023

Companies similar to Ecom Express for Customer Service Executive in Mumbai

Ecom Express Customer Service Executive Salary

3 - 8 years exp. (3 salaries)

₹3 L/yr - ₹3.5 L/yr

Company name	Avg Annual Salary	Open Jobs
Delhivery Customer Service Executive Salary 2 - 6 years exp. (3 salaries)	₹3.3 L/yr - ₹5.9 L/yr 20% more
Blue Dart Express Customer Service Executive Salary 0 - 8 years exp. (75 salaries)	₹1.2 L/yr - ₹5.4 L/yr 8% more
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DTDC Express Customer Service Executive Salary 1 - 6 years exp. (14 salaries)	₹1.1 L/yr - ₹2.8 L/yr 32% less
XpressBees Customer Service Executive Salary 1 - 3 years exp. (4 salaries)	₹2.7 L/yr - ₹4.5 L/yr 6% less
Aramex Customer Service Executive Salary 2 - 10 years exp. (24 salaries)	₹2 L/yr - ₹6 L/yr 34% more
DHL Express Customer Service Executive Salary 1 - 10 years exp. (21 salaries)	₹2.9 L/yr - ₹7.4 L/yr 95% more
FedEx Express Customer Service Executive Salary 2 - 6 years exp. (18 salaries)	₹2.3 L/yr - ₹4.3 L/yr 12% more
Maersk Customer Service Executive Salary 2 - 14 years exp. (15 salaries)	₹3.9 L/yr - ₹7.7 L/yr 94% more
Expeditors International Customer Service Executive Salary 1 - 7 years exp. (11 salaries)	₹2.4 L/yr - ₹9 L/yr 54% more
DHL Supply Chain Customer Service Executive Salary 1 - 6 years exp. (7 salaries)	₹2.2 L/yr - ₹4 L/yr 2% more

Customer Service Executive salary at Ecom Express ranges between ₹3 Lakhs to ₹3.5 Lakhs per year for employees with experience between 3 years to 8 years. Salary estimates are based on 3 latest salaries received from various employees of Ecom Express.

Experience wise Ecom Express Customer Service Executive salaries in Mumbai

Last Updated: 16 Aug 2023

Experience	Avg Annual Salary
3 years (AmbitionBox Estimate)	₹3 L/yr - ₹5.5 L/yr
4 years (AmbitionBox Estimate)	₹2.8 L/yr - ₹3.6 L/yr
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5 years (AmbitionBox Estimate)	₹2.8 L/yr - ₹3.6 L/yr
6 years (AmbitionBox Estimate)	₹3 L/yr - ₹5.8 L/yr
7 years (AmbitionBox Estimate)	₹2.9 L/yr - ₹3.7 L/yr
8 years (AmbitionBox Estimate)	₹1.3 L/yr - ₹3.5 L/yr

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Similar Designation salaries in Ecom Express

Customer Service Manager Salary

(4 salaries)

₹3.2 L/yr - ₹12.05 L/yr

Senior Customer Service Executive Salary

(3 salaries)

₹4.08 L/yr - ₹5.1 L/yr

Top skills at Ecom Express for Customer Service Executive

Customer Service Customer Satisfaction MIS Preparation customer care Key Account Management Customer Relationship customer support Courier cse csr Customer Retention Customer Service Operations Client Relationship Management Key Accounts English

Salary related reviews for Ecom Express

Customer Service Associate in Gorantla

Full Time

Other Department

4.0

• posted on 07 Dec 2022

2.0

for Salary and Benefits

Likes

i would like to inform about Ecom express salary is very low but insentives good . NO growth to this job , No work life balance. team support is good.

Promotions - Good

+1 more

Dislikes

highly work presser on head officers , no timings , no holidays , unlimited working hovers.

Salary - Poor

+1 more

Senior Associate in Vijayawada

Full Time

Engineering - Software & QA Department

4.0

• posted on 30 Dec 2020

3.0

for Salary and Benefits

Likes

Good work environment but culture is not good.not proper time maintenance company and salary is not pay current time very late cuttings

Skill development - Good

Dislikes

There is a lot of politics and management is doesn't clear salary problems

HUB Incharge in Panipat

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 01 Jan 2025

3.0

for Salary and Benefits

Likes

without any reason they deduct the salary of the delivery boys and after sending the mail it is found out that it was deducted by mistake from finance team and they get it refunded and this is their process every month.

Dislikes

Well, there is nothing good in the culture here

Skill development - Poor

+5 more

HUB Supervisor in Mumbai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 31 Dec 2024

2.0

for Salary and Benefits

Likes

Salary comes on time last day of month.

Dislikes

...Old people are saved as working for 5+ years. No promotion around 2℅ increment . If any theft occurs ur salary we will make sure it deducts from it. Meaningless and pointless meetings are taken after our Duty bother us for 3 to 4 hours. Will change shifts for no reason. Every 6 months need to find job. Being targetted as above for leaving premises.

Salary - Poor

+6 more

Supervisor in Lucknow

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 16 Dec 2024

3.0

for Salary and Benefits

Likes

It was good to work in E-Com Express because the salary used to come on time and also the timing of everything was right.

Job security - Good

Dislikes

The biggest issue here was regarding promotion and transfer. Those who do not have connections at the top, nothing happens to them, they just stay at one place.

Skill development - Poor

+3 more

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Ecom Express Customer Service Executive Salary FAQs

What is the notice period for Customer Service Executive at Ecom Express in Mumbai?

According to AmbitionBox, 100% of the Ecom Express Customer Service Executives in Mumbai reported a notice period of 15 days or less.This is based on 1 response on AmbitionBox in last 2 years.

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Ecom Express Customer Service Executive Salaries in Mumbai

Ecom Express Customer Service Executive salary in Mumbai ranges between ₹3 Lakhs to ₹3.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 Ecom Express latest salaries received from various employees of Ecom Express.