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Ecom Express

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3.9

based on 3.6k Reviews

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Reviews
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Ecom Express Senior Customer Service Executive Reviews

based on 11 reviews

Updated 27 Dec, 2024

Overall Rating

4.1/5

How AmbitionBox ratings work?

Category Ratings

3.8

Company culture

3.6

Job Security

3.5

Salary & Benefits

3.3

Work-Life balance

3.2

Skill development

3.0

Promotions/Appraisal

2.7

Work Satisfaction

Ecom Express is rated 4.1 out of 5 stars on AmbitionBox, based on 11 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

11 reviews found

Sort by: Popular

Senior Customer Service Executive in Mumbai

Full Time

Marketing and Communication - Other Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 27 Dec 2024

Likes

Salary on time

Dislikes

There is no growth after hard work

Employer’s Response

We appreciate your input on career growth. Ecom Express offers clear scopes for professional development and advancement. We are committed to expanding opportunities, ensuring that all employees can achieve their full growth potential through learning and progression.

Senior Customer Service Executive in Gurgaon / Gurugram

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

1.0

Skill Development

3.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 13 Jul 2023

Likes

Flexible timings

Dislikes

Learning methods should be new

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

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Senior Customer Service Executive in Mumbai

Full Time

Customer Service Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

2.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

5.0

Salary & Benefits

1.0

Job Security

4.0

Work-Life Balance

posted on 04 Dec 2022

Likes

All good in this company but job security is 0%

Dislikes

All good in this company but job security is 0%

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Senior Customer Service Executive in Kolkata

Full Time

Customer Service Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 30 Apr 2022

Likes

I like almost everything..

Dislikes

Process gap,Lots of IT issues

Work Details

Its good

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Gurgaon / Gurugram

Full Time

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 26 Mar 2022

Likes

Good to work here.

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Lucknow

Customer Service Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 21 Aug 2021

Likes

Overall ok ok type depends on the people whom you are working with.its not company fault.

Dislikes

Lobby, fakeness and your reporting manager cunning and lie behaviour. They can not see you doing well. Demotivation.

Work Details

Not satisfying, I was not happy with my reporting managers.

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Latur

Customer care Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 30 Apr 2020

Likes

This is my frist logistics company job .I learned lot of from ecom express logistics company.i got very good people and knowledge .

Dislikes

But company directly close all C's department without notice so till I trouble from job

Work Details

I did work honestly 4year to ecom express logistics company. I left lot of other opportunities for this company. But now I jobless

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Ecom Express.

Senior Customer Service Executive in Hyderabad / Secunderabad

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 11 Nov 2021

Likes

Very good company very good culture

Dislikes

Nothing dislike

Work Details

Very good

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Senior Customer Service Executive

Customer care executive Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 23 Mar 2018

Likes

There is Good career growth & I m a part of this company for more than 4 year.

Senior Customer Service Executive in Mumbai

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

2.0

Work-Life Balance

posted on 17 Jan 2024

Overall Rating

Senior Customer Service Executive in Guwahati

SCM & Logistics Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 11 Mar 2019

Overall Rating

Top trending discussions

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Career Growth

2w (edited)

a java developer

Seeking advice on current job

Current Job Situation: I’ve been working at TCS for over 2.5 years, with a total experience of 4.5 years. My salary is 9.6 LPA, and I work with technologies like Casper framework, HTML, CSS, JavaScript, JSP, Java, PL/SQL, and JBoss. While I have good job security and flexibility, I feel like I’m working with outdated technologies and have a lot of leisure time, which is affecting my motivation. Concerns: 1. Outdated Tech: I’m worried that working with older tech will limit future opportunities. Should I stay or move to a role with newer technologies? 2. Salary: Is my current package competitive for my experience? What salary should I aim for if I switch? Seeking Advice: What modern technologies should I learn to stay relevant?

Got a question about Ecom Express?

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More about working at Ecom Express

#8 Best Tech Startup - 2022

#4 Best Tech Startup - 2021

#2 Best Large Internet Company - 2021

HQ - Gurgaon,Haryana, Array
Logistics
10k-50k Employees (India)
Internet

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Ecom Express Reviews by Designations

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 Ecom Express reviews submitted by Ecom Express employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Ecom Express is the right company for you. 72% of employees rep...orted the working days at Ecom Express as Monday to Saturday. 57% employees reported the work timings at Ecom Express as Strict timing. Read more