Ecom Express New Delhi Senior Customer Service Executive Salaries by 3 Employees

7 - 8 years exp.

₹4 Lakhs - ₹4.3 Lakhs

Low Confidence

Avg. annual salary

Monthly In-hand Salary

11% more than the average Senior Customer Service Executive Salary in Logistics Companies for 7 - 8 years of experience

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Salaries in different departments

Procurement & Supply Chain Senior Customer Service Executive Salary 7 - 8 years exp. (AmbitionBox Estimate)	₹4 L/yr - ₹4.3 L/yr
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Customer Success, Service & Operations Senior Customer Service Executive Salary 7 years exp. (AmbitionBox Estimate)	₹4 L/yr - ₹4.5 L/yr

Last Updated: 15 Mar 2023

Companies similar to Ecom Express for Senior Customer Service Executive in New Delhi

Ecom Express Senior Customer Service Executive Salary

7 - 8 years exp. (3 salaries)

₹4 L/yr - ₹4.3 L/yr

Company name	Avg Annual Salary	Open Jobs
Blue Dart Express Senior Customer Service Executive Salary 9 - 13 years exp. (4 salaries)	₹4.8 L/yr - ₹7 L/yr 44% more
Delhivery Senior Customer Service Executive Salary 7 - 10 years exp. (3 salaries)	₹3.5 L/yr - ₹5.1 L/yr 5% more
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Teleperformance Senior Customer Service Executive Salary 0 - 8 years exp. (624 salaries)	₹1.2 L/yr - ₹5.5 L/yr 20% less	1 job opening
iEnergizer Senior Customer Service Executive Salary 0 - 8 years exp. (364 salaries)	₹1.3 L/yr - ₹6.6 L/yr 1% less
Concentrix Corporation Senior Customer Service Executive Salary 0 - 8 years exp. (244 salaries)	₹2.1 L/yr - ₹6 L/yr 2% less

Senior Customer Service Executive salary at Ecom Express ranges between ₹4 Lakhs to ₹4.3 Lakhs per year for employees with experience between 7 years to 8 years. Salary estimates are based on 3 latest salaries received from various employees of Ecom Express.

Experience wise Ecom Express Senior Customer Service Executive salaries in New Delhi

Last Updated: 15 Mar 2023

Experience	Avg Annual Salary
7 years (AmbitionBox Estimate)	₹3.8 L/yr - ₹4.8 L/yr
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8 years (AmbitionBox Estimate)	₹3.8 L/yr - ₹4.9 L/yr

Similar Designation salaries in Ecom Express

Customer Service Executive Salary

(13 salaries)

₹2 L/yr - ₹3.8 L/yr

Customer Care Executive Salary

(3 salaries)

₹2.9 L/yr - ₹4 L/yr

Top skills at Ecom Express for Senior Customer Service Executive

Problem Solving Cluster Operations Supply Chain Operations Logistics Management Logistics Management Customer Service customer care Client Servicing Supply Chain Operations Communication Skills Customer Service

Salary related reviews for Ecom Express

1.0

Rated by 1 employees for salary & benefits

Senior Associate in Gurgaon / Gurugram

Full Time

Other Department

2.0

• posted on 07 Mar 2025

2.0

for Salary and Benefits

Likes

Junior level is good, it is fun to work with them. He understands that coordinators do the place in Ecom Express

Dislikes

Top management listens to people who used to give floor news to others, even if someone was right, he would prove the right to be wrong No, there is promotion at the right time and do not make an increase, if you talk to HR, then talk to your manager, the manager does not answer any answer, then puts it in the PIP

Salary - Poor

+2 more

Branch Manager in Cheyyar

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 07 Feb 2025

1.0

for Salary and Benefits

Likes

On time salary

Dislikes

Very low salary for DCM staff, iam working in 10 years but take home salary 23000 /- only. .. Note. My emp code is 23141 Hr removed the system without priyor information... HO pls consider about that

Salary - Bad

+3 more

Customer Service Associate in Gorantla

Full Time

Other Department

4.0

• posted on 07 Dec 2022

2.0

for Salary and Benefits

Likes

i would like to inform about Ecom express salary is very low but insentives good . NO growth to this job , No work life balance. team support is good.

Promotions - Good

+1 more

Dislikes

highly work presser on head officers , no timings , no holidays , unlimited working hovers.

Salary - Poor

+1 more

Senior Associate in Vijayawada

Full Time

Engineering - Software & QA Department

4.0

• posted on 30 Dec 2020

3.0

for Salary and Benefits

Likes

Good work environment but culture is not good.not proper time maintenance company and salary is not pay current time very late cuttings

Skill development - Good

Dislikes

There is a lot of politics and management is doesn't clear salary problems

HUB Incharge in Panipat

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 01 Jan 2025

3.0

for Salary and Benefits

Likes

without any reason they deduct the salary of the delivery boys and after sending the mail it is found out that it was deducted by mistake from finance team and they get it refunded and this is their process every month.

Dislikes

Well, there is nothing good in the culture here

Skill development - Poor

+5 more

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Salary Discussions, Hike & Promotions

1w (edited)

an inside sales executive

Unexpected job policies: stay or switch?

I recently switched jobs with a 48% hike, and my current in-hand salary is ₹35K. But after joining, I realized a few important things that weren’t mentioned during the interview. 1. No Phones or Bags Allowed – We have to keep them in lockers, which I wasn’t informed about before joining. 2. Working Saturdays – HR said all Saturdays are working but assured that one Saturday off per month would be introduced soon. I can't see that happening anytime soon 3. Phone Policy Confusion – When I asked HR why this wasn’t discussed earlier, they said it’s only for two months and won’t be the case at the new location (which was discussed earlier). But some old employees say the same rule applies there too. 4. Leaves – We get 21 paid leaves a year. I’m already thinking of switching. Would it be too soon to leave within 3 months, or should I stay for at least 6 months? Also, since I just got a good hike, how much can I ask for in my next job?

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Ecom Express Senior Customer Service Executive Salary FAQs

How the salary growth look like for a Senior Customer Service Executive at Ecom Express in New Delhi?

The salary growth for a Senior Customer Service Executive at Ecom Express in New Delhi depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Executive in New Delhi can expect the following growth trajectory at Ecom Express:

Experience	Average Salary Range
7 years	₹3.8 Lakhs to ₹4.8 Lakhs per year
8 years	₹3.8 Lakhs to ₹4.9 Lakhs per year

and so on.

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Ecom Express Senior Customer Service Executive Salaries in New Delhi

Ecom Express Senior Customer Service Executive salary in New Delhi ranges between ₹4 Lakhs to ₹4.3 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 Ecom Express latest salaries received from various employees of Ecom Express.