Capita Senior Executive Operations Salaries by 30+ Employees (Updated 2025)

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Engineering - Software & QA Customer Success, Service & Operations Finance & Accounting Human Resources + 6 more

Designation	Avg Annual Salary	Open Jobs
Senior Executive Operations 1 - 10 years exp. (36 salaries)	₹2.5 L/yr - ₹4.5 L/yr
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Customer Service Executive 0 - 7 years exp. (474 salaries)	₹1.4 L/yr - ₹7.2 L/yr
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Senior Customer Service Executive 1 - 10 years exp. (324 salaries)	₹1.8 L/yr - ₹5.3 L/yr
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Team Manager 6 - 18 years exp. (255 salaries)	₹4.8 L/yr - ₹11 L/yr
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Senior Associate 1 - 11 years exp. (201 salaries)	₹2.1 L/yr - ₹6 L/yr
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Quality Analyst 1 - 10 years exp. (154 salaries)	₹3 L/yr - ₹6.5 L/yr
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Analyst 3 - 11 years exp. (104 salaries)	₹3.2 L/yr - ₹9.5 L/yr
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Senior Analyst 2 - 10 years exp. (96 salaries)	₹3.9 L/yr - ₹14.3 L/yr
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Customer Care Executive 0 - 6 years exp. (94 salaries)	₹1.8 L/yr - ₹4.5 L/yr
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Business Analyst 1 - 8 years exp. (83 salaries)	₹2.1 L/yr - ₹12 L/yr
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Team Lead 4 - 12 years exp. (76 salaries)	₹3.5 L/yr - ₹10.7 L/yr
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Customer Support Executive 0 - 5 years exp. (74 salaries)	₹1.9 L/yr - ₹5.8 L/yr
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Operations Manager 10 - 18 years exp. (73 salaries)	₹8.6 L/yr - ₹17 L/yr
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Project Manager 10 - 18 years exp. (65 salaries)	₹9 L/yr - ₹27 L/yr	2 job openings
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Customer Service Associate 1 - 8 years exp. (64 salaries)	₹1.9 L/yr - ₹5.4 L/yr
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Back Office Executive 0 - 7 years exp. (61 salaries)	₹1.9 L/yr - ₹3.3 L/yr	1 job opening
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Senior Customer Executive 1 - 6 years exp. (54 salaries)	₹1.7 L/yr - ₹4 L/yr
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Senior Business Analyst 7 - 10 years exp. (48 salaries)	₹9.1 L/yr - ₹20 L/yr
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Senior Process Associate 2 - 8 years exp. (40 salaries)	₹1.9 L/yr - ₹6.2 L/yr
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Senior Customer Service Associate 2 - 9 years exp. (34 salaries)	₹2.2 L/yr - ₹5.3 L/yr
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Process Associate 1 - 6 years exp. (33 salaries)	₹1.8 L/yr - ₹4.5 L/yr
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What people are saying about Capita

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proteineater

works at

Capita

Is there any career for web3 in India as Fresher

Plz guide me. I am learning core React and intrested in web3 but also confused is there any job in India as I'm fresher and it won't be easy for me to get remote jobs.

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Salary related reviews for Capita

3.2

Rated by 15 employees for salary & benefits

Senior Customer Service Executive in Pune

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 22 Nov 2024

3.0

for Salary and Benefits

Likes

Pressure is less then other organisations.

Dislikes

I wont suggest anyone to work here there is no job security and no compensation when process is ramping down on top of that they will ask you to work for them another 2 months just to get your relieving and experience certificates.

Team Lead in Mumbai

Full Time

Engineering - Software & QA Department

1.0

• posted on 18 Jul 2024

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

There is no difference between a Mule and a Capita employee. Poor compensation, no benefits or perks even on occassions like Diwali, women's day, no team outing, no RNRs on a larger scale. Dictatorship followed by the senior leadership.

Senior Associate Operations in Mumbai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 22 Dec 2024

2.0

for Salary and Benefits

Likes

There nothing you would like about this company, except on time salary

Dislikes

They will start showing their true colours after you're through OJT or 6 months. Not worth working hard at such companies as they don't appreciate it at all. It not a place for honest and hard working employees,. You can't even be sure about the appraisal,.

Customer Service Executive in Mumbai

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 27 Jul 2024

3.0

for Salary and Benefits

Likes

Capita has good seating arrangement

Dislikes

They made us work extra hours without pay for overtime in the DPD process and the mentor Saquib was a Muslim guy so he gave preference to Muslims, and most of the employees in CapitaO2 process are Muslims

Quality Analyst in Mumbai

Full Time

Other Department

2.0

• posted on 10 Aug 2024

1.0

for Salary and Benefits

Likes

Best thing about capita would b tht thy provided wfh and evn now thy have option of wfh apart from tht thy give chair and desk as per employees requirements.

Dislikes

Rotational shift, have to extend shifts, bonus deduction, poor increament,

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Capita Salary FAQs

How much does Capita pay per year?

The average Capita salary ranges from approximately ₹1.2 Lakh to ₹3.5 Lakhs per year for a Service Associate and ₹46 Lakhs to ₹53 Lakhs per year for a Head of Development. Salary estimates are based on 36 Capita salaries received from various employees of Capita. Capita employees rate the overall salary and benefits package 3.2/5 stars.

What is the highest salary in Capita?

The highest-paying job at Capita is a Head of Development with a salary of ₹46 Lakhs to ₹53 Lakhs per year. The top 10% of employees earn more than ₹16.63 lakhs per year. The top 1% earn more than a whopping ₹37.20 lakhs per year.

What is the minimum salary in Capita?

Minimum salary at Capita depends on the role you are applying for. For Senior Customer Service Executive the minimum salary is ₹1.8 Lakh to ₹5.3 Lakhs per year, and for Senior Executive the minimum salary is ₹1.5 Lakh to ₹7 Lakhs per year and so on.

What is the salary package for freshers in Capita?

The average salary at Capita for freshers varies from ₹2.2 Lakhs to ₹2.5 Lakhs per year for Customer Management Executive and ₹4.7 Lakhs to ₹7.5 Lakhs per year for Financial Analyst.

What is the notice period for Senior Executive Operations at Capita?

According to AmbitionBox, 50% of the Capita Senior Executive Operationss reported a notice period of 2 Months, 40% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 10 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

Average annual salary for Senior Executive Operations in Capita is INR . Salary estimates are based on 36 Capita latest salaries received from various employees of Capita.