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Capita Senior Customer Service Associate salaries in Production, Manufacturing & Engineering in India

Annual salary range
5 - 6 years exp.
₹3.6 Lakhs - ₹4.6 Lakhs
Low Confidence
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Low confidence means that this average salary is based on data that was reported by very few people.
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Last Updated: 4 Apr 2023

Companies similar to Capita for Senior Customer Service Associate in Production, Manufacturing & Engineering department

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₹9.5 L/yr - ₹10.5 L/yr

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Senior Customer Service Associate salary at Capita ranges between ₹3.6 Lakhs to ₹4.6 Lakhs per year for employees with experience between 5 years to 6 years. Salary estimates are based on 2 latest salaries received from various employees of Capita.

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Salary related reviews for Capita

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 22 Nov 2024

3.0
 for  Salary and Benefits

Likes

Pressure is less then other organisations.

Dislikes

I wont suggest anyone to work here there is no job security and no compensation when process is ramping down on top of that they will ask you to work for them another 2 months just to get your relieving and experience certificates.

read more

Full Time

 · 

Engineering - Software & QA Department

1.0
  •  posted on 18 Jul 2024

1.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

There is no difference between a Mule and a Capita employee. Poor compensation, no benefits or perks even on occassions like Diwali, women's day, no team outing, no RNRs on a larger scale. Dictatorship followed by the senior leadership.

read more

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 27 Jul 2024

3.0
 for  Salary and Benefits

Likes

Capita has good seating arrangement

Dislikes

They made us work extra hours without pay for overtime in the DPD process and the mentor Saquib was a Muslim guy so he gave preference to Muslims, and most of the employees in CapitaO2 process are Muslims

read more

Full Time

 · 

Other Department

2.0
  •  posted on 10 Aug 2024

1.0
 for  Salary and Benefits

Likes

Best thing about capita would b tht thy provided wfh and evn now thy have option of wfh apart from tht thy give chair and desk as per employees requirements.

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Dislikes

Rotational shift, have to extend shifts, bonus deduction, poor increament,

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Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 30 Nov 2023

2.0
 for  Salary and Benefits

Likes

Only good thing was I was getting salary on time and the training was good.

read more

Dislikes

Office politics and a** licking of the managers by some employees and it was encouraged my Managers as well. Freshers are sidelined on the floor.

read more
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Capita Senior Customer Service Associate salary in India ranges between ₹3.6 Lakhs to ₹4.6 Lakhs. This is an estimate based on latest salaries received from employees of Capita.