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Capita Customer Service Professional salaries in India

Annual salary range
3 - 12 years exp.
₹2.3 Lakhs - ₹8 Lakhs
Low Confidence
info icon
Low confidence means that this average salary is based on data that was reported by very few people.
Salary of majority employees
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Fixed (93%)
₹5.4 Lakhs
Variable (7%)
₹0.4 Lakh
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74% more than the average Customer Service Professional Salary in IT Services & Consulting Companies for 3 - 12 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Professional Salary
12 years exp. (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4 L/yr

IT & Information Security
Customer Service Professional Salary
5 years exp. (AmbitionBox Estimate)
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₹14.4 L/yr - ₹17.6 L/yr

CSR & Social Service
Customer Service Professional Salary
9 years exp. (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.3 L/yr

Last Updated: 14 Nov 2024

Companies similar to Capita for Customer Service Professional

Company name Avg Annual Salary Open Jobs
unlock blur

₹5 L/yr - ₹17.3 L/yr

arrow icon 88% more
Logo
FIS Customer Service Professional Salary

0 - 5 years exp. (5 salaries)

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₹3.1 L/yr - ₹4 L/yr

arrow icon 39% less
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₹1.8 L/yr - ₹2.3 L/yr

arrow icon 65% less
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Foundever Customer Service Professional Salary

0 - 6 years exp. (708 salaries)

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₹1.1 L/yr - ₹4.8 L/yr

arrow icon 47% less
Logo
Amazon Customer Service Professional Salary

1 - 6 years exp. (87 salaries)

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₹2.2 L/yr - ₹5.7 L/yr

arrow icon 37% less
1 job opening
Customer Service Professional salary at Capita ranges between ₹2.3 Lakhs to ₹8 Lakhs per year for employees with experience between 3 years to 12 years. Salary estimates are based on 5 latest salaries received from various employees of Capita.

Latest annual salaries shared by Capita Customer Service Professional

2mo ago
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12 years exp.
3mo ago
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9 years exp.
7mo ago
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5 years exp.

Experience wise Capita Customer Service Professional salaries

Last Updated: 14 Nov 2024

Experience Avg Annual Salary
3 years (AmbitionBox Estimate)

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₹3.2 L/yr - ₹14.3 L/yr
4 years (AmbitionBox Estimate)

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₹6.7 L/yr - ₹8.6 L/yr
5 years (AmbitionBox Estimate)

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₹2.8 L/yr - ₹12.6 L/yr
6 years (AmbitionBox Estimate)

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₹5.9 L/yr - ₹7.5 L/yr
7 years (AmbitionBox Estimate)

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₹5.4 L/yr - ₹6.9 L/yr
View all

Similar Designation salaries in Capita

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₹1.9 L/yr - ₹5.44 L/yr
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₹1.5 L/yr - ₹6.7 L/yr
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₹2.05 L/yr - ₹5.2 L/yr
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₹1.75 L/yr - ₹4.5 L/yr
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₹2.2 L/yr - ₹4.7 L/yr
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₹1.6 L/yr - ₹5.5 L/yr
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₹1.4 L/yr - ₹6 L/yr
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₹1.95 L/yr - ₹5.5 L/yr
Process Developer Salary
(AmbitionBox Estimate)
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₹17.1 L/yr - ₹21.8 L/yr
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₹1.8 L/yr - ₹3.2 L/yr

Salary related reviews for Capita

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 12 Jan 2025

2.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

... they have no idea about incentive and if not then you are on PIP, favouritism . You won't get your salary after 45 days you get it after 60 days . Laziness in doing things which employee oriented things . Appraisal is an expectation. At the time of appraisal you will receive an email , we are sorry..... Canteen is the awesome part you should have belonging in one end and your bag on the other end Managers are been removed as they were nothing.Hire and fire In the End after all the pain the process Rammed down. And you have to find a new Job

read more
  • Salary - Poor
  • +6 more

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 22 Nov 2024

3.0
 for  Salary and Benefits

Likes

Pressure is less then other organisations.

  • Work-life balance - Good

Dislikes

I wont suggest anyone to work here there is no job security and no compensation when process is ramping down on top of that they will ask you to work for them another 2 months just to get your relieving and experience certificates.

read more
  • Skill development - Poor
  • +4 more

Full Time

 · 

Engineering - Software & QA Department

1.0
  •  posted on 18 Jul 2024

1.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

There is no difference between a Mule and a Capita employee. Poor compensation, no benefits or perks even on occassions like Diwali, women's day, no team outing, no RNRs on a larger scale. Dictatorship followed by the senior leadership.

read more
  • Salary - Bad
  • +6 more

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 27 Jul 2024

3.0
 for  Salary and Benefits

Likes

Capita has good seating arrangement

Dislikes

They made us work extra hours without pay for overtime in the DPD process and the mentor Saquib was a Muslim guy so he gave preference to Muslims, and most of the employees in CapitaO2 process are Muslims

read more
  • Skill development - Poor
  • +3 more

Full Time

 · 

Other Department

2.0
  •  posted on 10 Aug 2024

1.0
 for  Salary and Benefits

Likes

Best thing about capita would b tht thy provided wfh and evn now thy have option of wfh apart from tht thy give chair and desk as per employees requirements.

read more
  • Company culture - Good

Dislikes

Rotational shift, have to extend shifts, bonus deduction, poor increament,

read more
  • Salary - Bad
  • +4 more
see more salary related reviews

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Capita Customer Service Professional Salary FAQs

What is the salary of Customer Service Professional at Capita ?
The average salary of a Customer Service Professional at Capita in India typically ranges from ₹2.3 Lakhs to ₹8.0 Lakhs per year, depending on experience (from 3 years to 12 years).

The top 10% of Customer Service Professional at Capita earn more than ₹16.0 Lakhs per year, and the top 1% earn over ₹16.0 Lakhs per year. Customer Service Professional Salaries at Capita can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 5 Capita employees in India.
What is the estimated take home salary of a Customer Service Professional at Capita in India?
The estimated take-home salary of a Customer Service Professional at Capita in India typically ranges from ₹43,781 to ₹44,890 per month. This is based on the average salary range of ₹2.3 Lakhs to ₹8.0 Lakhs per year for employees with experience ranging from 3 years to 12 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 5 salaries received from various employees of Capita. Check how we calculate in-hand salary with our in-hand salary calculator.
Which companies offer higher salaries than Capita for Customer Service Professional in India?
DXC Technology ₹5.0 Lakhs to ₹17.3 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Capita, depending on the role and experience level.
What is the salary of a Customer Service Professional in companies similar to Capita in India?
The salary of a Customer Service Professional at companies similar to Capita in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Amazon ₹2.2 Lakhs to ₹5.7 Lakhs per year
FIS ₹3.1 Lakhs to ₹4.0 Lakhs per year
Foundever ₹1.1 Lakhs to ₹4.8 Lakhs per year
Cognizant ₹1.8 Lakhs to ₹2.3 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Service Professional at Capita in India?
The salary growth for a Customer Service Professional at Capita depends on factors such as experience, performance, and promotions. On average, a Customer Service Professional can expect the following growth trajectory at Capita:

Experience Average Salary Range
3 years ₹3.2 Lakhs to ₹14.3 Lakhs per year
4 years ₹6.7 Lakhs to ₹8.6 Lakhs per year
5 years ₹2.8 Lakhs to ₹12.6 Lakhs per year
6 years ₹5.9 Lakhs to ₹7.5 Lakhs per year
and so on.

Tell us how to improve this page.

Capita Customer Service Professional salary in India ranges between ₹2.3 Lakhs to ₹8 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 5 Capita latest salaries received from various employees of Capita.