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Capita Customer Service Associate salaries in Bangalore / Bengaluru

Annual salary range
0 - 5 years exp.
₹2.2 Lakhs - ₹3.6 Lakhs
Salary of majority employees
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13% more than the average Customer Service Associate Salary in IT Services & Consulting Companies for 0 - 5 years of experience

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Last Updated: 25 Dec 2024

Companies similar to Capita for Customer Service Associate in Bangalore / Bengaluru

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Capita Customer Service Associate Salary

0 - 5 years exp. (9 salaries)

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₹2.2 L/yr - ₹3.6 L/yr

vs
Company name Avg Annual Salary Open Jobs
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₹3.5 L/yr - ₹6.2 L/yr

arrow icon 55% more
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Cognizant Customer Service Associate Salary

1 - 4 years exp. (4 salaries)

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₹2.7 L/yr - ₹3.2 L/yr

arrow icon 10% less
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₹2.3 L/yr - ₹4.1 L/yr

arrow icon 5% less
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₹1 L/yr - ₹5.5 L/yr

arrow icon 16% less
5 job openings
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Accenture Customer Service Associate Salary

0 - 8 years exp. (445 salaries)

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₹0.9 L/yr - ₹7.8 L/yr

arrow icon 38% more
13 job openings
Customer Service Associate salary at Capita ranges between ₹2.2 Lakhs to ₹3.6 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 9 latest salaries received from various employees of Capita.

Latest annual salaries shared by Capita Customer Service Associate in Bangalore / Bengaluru

3mo ago
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2 years exp.
5mo ago
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5 years exp.
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1 year exp.
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4 years exp.

Experience wise Capita Customer Service Associate salaries in Bangalore / Bengaluru

Last Updated: 25 Dec 2024

Experience Avg Annual Salary
Fresher (AmbitionBox Estimate)

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₹2.8 L/yr - ₹3.6 L/yr
1 year (AmbitionBox Estimate)

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₹2.9 L/yr - ₹3.7 L/yr
2 years (AmbitionBox Estimate)

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₹3 L/yr - ₹3.8 L/yr
3 years (AmbitionBox Estimate)

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₹3 L/yr - ₹3.9 L/yr
4 years (AmbitionBox Estimate)

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₹3.1 L/yr - ₹4 L/yr
View all

Similar Designation salaries in Capita

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₹2 L/yr - ₹4.56 L/yr
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₹2 L/yr - ₹5.5 L/yr
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₹2.05 L/yr - ₹4.7 L/yr
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₹1.6 L/yr - ₹4 L/yr
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₹2 L/yr - ₹3.5 L/yr
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₹2.15 L/yr - ₹3.6 L/yr
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₹2.05 L/yr - ₹4 L/yr

Top skills at Capita for Customer Service Associate

UK Shift Back Office bpo Non Voice Process call center international call center Backend

Salary related reviews for Capita

4.0

Rated by 2 employees for salary & benefits

Customer management Department

2.0
  •  posted on 06 Jan 2020

1.0
 for  Salary and Benefits

Likes

The only thing good about capita was my manger and the team..

Dislikes

It is a pathetic company, pressurises a lot and forces to do OT, plus doesn't pay OT money on time. No job security. They hire in bulk when needed only to fire with lame reasons when the requirement is over..

read more
  • Salary - Bad
  • +6 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 06 Dec 2024

1.0
 for  Salary and Benefits

Likes

There is nothing you would like about this company

Dislikes

...are about you but about their sales, don't even about your health your problems. They lie about everything job job designation, salary, timings, package break everything. And your manager will insult you behave like you are worthless because you are not performing because they just care about results, your sales target not about your efforts you are making like daily 500-600 calls 3 hour calling, 11.5 hours working although they'll only pay for 9 hours at the end you are wrong in that place. I suggest you all don't go looking other job opportunity

read more
  • Salary - Bad
  • +6 more

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 12 Jan 2025

2.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

... they have no idea about incentive and if not then you are on PIP, favouritism . You won't get your salary after 45 days you get it after 60 days . Laziness in doing things which employee oriented things . Appraisal is an expectation. At the time of appraisal you will receive an email , we are sorry..... Canteen is the awesome part you should have belonging in one end and your bag on the other end Managers are been removed as they were nothing.Hire and fire In the End after all the pain the process Rammed down. And you have to find a new Job

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  • Salary - Poor
  • +6 more

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 22 Nov 2024

3.0
 for  Salary and Benefits

Likes

Pressure is less then other organisations.

  • Work-life balance - Good

Dislikes

I wont suggest anyone to work here there is no job security and no compensation when process is ramping down on top of that they will ask you to work for them another 2 months just to get your relieving and experience certificates.

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  • Skill development - Poor
  • +4 more

Full Time

 · 

Engineering - Software & QA Department

1.0
  •  posted on 18 Jul 2024

1.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

There is no difference between a Mule and a Capita employee. Poor compensation, no benefits or perks even on occassions like Diwali, women's day, no team outing, no RNRs on a larger scale. Dictatorship followed by the senior leadership.

read more
  • Salary - Bad
  • +6 more
see more salary related reviews

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Capita Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at Capita in Bangalore / Bengaluru?
The average salary of a Customer Service Associate at Capita in Bangalore / Bengaluru typically ranges from ₹2.2 Lakhs to ₹3.6 Lakhs per year, depending on experience (from Fresher to 5 years).

The top 10% of Customer Service Associate in Bangalore / Bengaluru at Capita earn more than ₹3.2 Lakhs per year, and the top 1% earn over ₹3.4 Lakhs per year. Customer Service Associate Salaries at Capita can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 9 Capita employees in India.
What is the estimated take home salary of a Customer Service Associate at Capita in Bangalore / Bengaluru?
The estimated take-home salary of a Customer Service Associate at Capita in Bangalore / Bengaluru typically ranges from ₹24,619 to ₹26,064 per month. This is based on the average salary range of ₹2.2 Lakhs to ₹3.6 Lakhs per year for employees with experience ranging from Fresher to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 9 salaries received from various employees of Capita. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Service Associate at Capita in Bangalore / Bengaluru?
To be a Customer Service Associate at Capita in Bangalore / Bengaluru, the key skills required include:

  • - UK Shift
  • - Back Office
  • - bpo
  • - Non Voice Process
  • - call center

These skills are highly valued at Capita and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than Capita for Customer Service Associate in India?
Koch Business Solutions ₹3.5 Lakhs to ₹6.2 Lakhs per year
Accenture ₹0.9 Lakhs to ₹7.8 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Capita, depending on the role and experience level.
What is the salary of a Customer Service Associate in companies similar to Capita in Bangalore / Bengaluru?
The salary of a Customer Service Associate at companies similar to Capita in Bangalore / Bengaluru varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Amazon Web Services ₹2.3 Lakhs to ₹4.1 Lakhs per year
Cognizant ₹2.7 Lakhs to ₹3.2 Lakhs per year
Teleperformance ₹1.0 Lakhs to ₹5.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Service Associate at Capita in Bangalore / Bengaluru?
The salary growth for a Customer Service Associate at Capita in Bangalore / Bengaluru depends on factors such as experience, performance, and promotions. On average, a Customer Service Associate in Bangalore / Bengaluru can expect the following growth trajectory at Capita:

Experience Average Salary Range
Fresher ₹2.8 Lakhs to ₹3.6 Lakhs per year
1 year ₹2.9 Lakhs to ₹3.7 Lakhs per year
2 years ₹3.0 Lakhs to ₹3.8 Lakhs per year
3 years ₹3.0 Lakhs to ₹3.9 Lakhs per year
and so on.

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Capita Customer Service Associate salary in Bangalore / Bengaluru ranges between ₹2.2 Lakhs to ₹3.6 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 9 Capita latest salaries received from various employees of Capita.