ZS Service Delivery Analyst Reviews

Likes

Snacks in the office

Dislikes

Everything is terrible. They support an AP who hits someone and who got reported to HR many times. The management is terrible and they got rid of more than half of my department and didn't tell us why - "blaming it on performance" but we really know it's because the company has no money. There is alot of office politics and the bosses don't give any support and don't respect their own employees. This is the worst company I've ever worked at and I came out 20 pounds heavier and with mental health issues to a point where I'm strapped with medicines to sleep. DO NOT work here....Read More

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Likes

- Collaborative Environment - Competitive compensation and good appraisals (Minimum: double digit percentage for average performing employees as well) - Consulting flavour with client facing roles

Dislikes

- Poor Work life balance - Limited tech stack - Favoritism and politics at higher level (almost common for all corporates and not just limited to ZS)

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

The work culture is worse here. Manager give KT and says I have done my work and now it's your responsibility to handle the entire work. No support is provide and job security is a nightmare.Manager pressurize every now and then for work.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Very steep learning curve Culture is good for the most part

Dislikes

Work life balance is extremely poor Promotions are getting worse every year Finances of the firm in a “not so decent” position (as of 2024)

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Salary

Dislikes

No work life balance , toxic work culture over the last few years .

Likes

Excellent salary, good hikes, bonus

Dislikes

No skill development, leave policy

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Dislikes

Dislikes

Likes

Some projects and teams are really good and you'll like working there and can envision staying here for long time

Dislikes

Work life balance is almost no there. Some projects and people just make you work so tirelessly that you are sure to get burnt out which will then affect your performance and you'll get kicked out

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

my likes: 1. salary good for fresher 2. cab service 3. colleagues (in company) are cooperative and chill 4. excellent facilities and office workspace 5. job security

Dislikes

dislikes: 1. overcompetitive and overworking teammates 2. long work hours (at times 12-14 hours max) (avg 9-10hrs) 3. irrelevant tech stack/ internal software tool 4. less scope of growth

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

I like the compensation but nothing else, it’ like a golden cuff. They trap you by giving high package. but snatches everything away

Dislikes

not a good company to work with, very toxic and make you work like a donkey

Work Details

Work policy: other

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Amazing place to begin as a fresher. One could start contributing towards projects and deliverables from the very first day. All the team members are supportive towards providing right guidance and mentorship. Based on own willingness one could unwaveringly expect a exponential growth

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country, International Travel.

Likes

Flexibility in terms of working location, People so far have been good to work with

Dislikes

Working hours are too much- Can expect minimum of 11-12 hours on a regular basis, Pay and growth is not too much in the long run, promotions are all politics dependant and usually can expect in a minimum of 2.5 years

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Business Analytics and Extensive Data Analytics part. Sometimes we do feel we're creating an Impact

Dislikes

Work-life balance is very poor. A normal day starts at 11 AM (Morning) and ends up at 1 AM (Night). Company's culture is bottoms up (Mostly driven according to the Teams) rather being driven from the Top and therefore lacs Transparency

Likes

Nothing

Dislikes

The work-life balance is challenging, with long hours stretching from 10 AM to 1 AM on some days. Logging out at 9 PM is considered an "early logout." Deadlines are tight, with minimal time allocated to complete tasks, and there's an expectation to finish everything on the same day it is assigned. Although the work involves the latest technology, it often feels unfulfilling.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

Force people out of the blue into PIP, no clear metrics provided , no feedback , just asked to leave. ' Treat people right' is the biggest irony . Politics entrenched in the DNA of the leadership here . Worst firm to be at , specially for lateral hires.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.