WNS Senior Associate Operations Reviews

Likes

Good work environment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair.

Dislikes

Not so good in salary hike and bonus.

Work Details

The job is quite interesting! I learnt everything in the tranning sessions. I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

That they gives you A Job security.

Dislikes

There is no proper appraisal system in place, and yearly performance ratings are not being provided according to performance. The knowledge of Deputy Managers regarding the process is not being evaluated. HR is not acting as a neutral party; instead, they seem to favor the Managers. HR does not respond to the agents' concerns and often ignores them.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Environment is decent, good ambience, collegues are supportive

Dislikes

Management is all toxic, all promotions happens through references of higher authorities who are in different L.O.B within the company. Poor work culture. Have high attrition and ignores tenured employees. Here, performance doesn't guarantee growth, it is only given to boot-kickers. Offers low salary and standards too. No such thingas salary appraisal, even if it's there it is just below the inflation percentage. Moreover, if a project gets dissolved. Unable to ramp up or scale....Read More

Likes

The company premise was nice. Also the salary and the incentive plan was good.

Dislikes

The work culture was very worst over there, lots of negativity lots of open politics. HR was not helpful they were also with the managers over there.

Work Details

Work days: Rotational Shift

Work related travel: This job involves Travel Within City.

Likes

Good work life balance, good working environment with necessary amenities. Regular sessions for both fun and learn activities

Dislikes

Appraisal rate is poor , also sometime toxic office groupings

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Better work environment, proper facilities and professionalism.among major employees of the organisation

Dislikes

Too much internal politics, managers practice favouratism, unprofessional HR

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Likes

No like

Dislikes

To be very honest nothing is structured in this organisation Starting from basic attendance to other major issue you will be treated like you are in SBI bank during lunch hour. When It come to appraisal the percentage is like way to less when we compare to the standard market rate.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

They reward the talent

Dislikes

Nothing