WNS Senior Associate Operations Mumbai Reviews

Likes

The company premise was nice. Also the salary and the incentive plan was good.

Dislikes

The work culture was very worst over there, lots of negativity lots of open politics. HR was not helpful they were also with the managers over there.

Work Details

Work days: Rotational Shift

Work related travel: This job involves Travel Within City.

Likes

The office premises are really good

Dislikes

Low salary

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

Salary is on time..

Dislikes

Management is not good or they don't know how some of TL, GM or next level managers behave with agent level employees. Their are favouritism, favourite person gets promoted. The person who makes few error gets treated badly than the defaulter one. favourite agent can exceed multiple break, can come late, can roam around while on production but who never takes unplanned, who only gets late a few of time or who exceeds one or two breaks gets warning for disciplinary action, performers forced to be on PIP. This is client centric company but not employee. No perks, No benefits, PF gets deducted from our salary both ways, OT rate are too low too say, we will need to do OT, we will need to keep a record, we need to apply it manually, wait for approval then gets credited in next salary, there is no sick leave, you can take only leaves informing one month prior, I don't know about favourites how do they get in between. In short, you should already know that in next month on this date you fell ill and will be unable to reports. Transport is worst, first you will need to go in ambulance type bus from one gate to another gate, 30 minutes wait time after shift for drop. It should be arranged by TL or manager only, agent can't request drop, pick up is centralised, every thing is manual, old fashioned or old school you can find difference. Out dated softwares, no photos or video calls allowed in even in cafeteria or any of the premises.. canteen food is worst ever.. In short.. it depends on managers how do they treat or who they have made manager, like they are like they will treat.. I hope not every process is same in WNS as Centrica is...Read More

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Likes

It's good to work with WNS Global Service Pvt Ltd

Dislikes

Nothing

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Likes

Eco friendly environmental

Dislikes

As the perks and benefits are less. As the managers are from years & years so getting promoted is not easy.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

no job security, too much of internal movements, ppl on the higher side will misuse authority if they need it, but when it an average employee or associate does the same if he's in a bind he gets called out on

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Very good 💯 work

Dislikes

Same as below good work environment

Likes

Company Environment is good

Dislikes

There is nothing to dislike

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Work culture premises office transport

Dislikes

Job security only ... ...

Likes

Not Applicable Not Applicable

Dislikes

Not Applicable Not Applicable

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work culture is good. Transportation is good... healthy environment

Dislikes

Appraisal process is very slow

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Excellent Team work.

Dislikes

Security policy.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.