Vodafone Idea Senior Customer Support Executive Reviews
based on 2 reviews
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This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 19 Jun, 2024
Overall Rating
1.0/5
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Category Ratings
4.3
Salary & Benefits
1.0
Company culture
1.0
Job Security
1.0
Work-Life balance
1.0
Skill development
1.0
Promotions/Appraisal
1.0
Work Satisfaction
Vodafone Idea is rated
1.0 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Vodafone Idea is rated
1.0 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
2 reviews found
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Popular
Senior Customer Support Executive in
Ahmedabad
Full Time
·
Customer Success, Service & Operations - Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Jun 2024
Likes
Salary will be credited every month 27th..
Dislikes
No hr discussions..only Tl will handle everything..Even if we want to talk personally, tl will also join on that call. And coming to my TL .. always comparing with other teams and always pressure us to meet the target.... recently added sales too.. every day they are coming up with bulk of updates ..which no one even Clear about them.. because of my TL only I lose job.. arrogant and cunning TL
Senior Customer Support Executive in
Ahmedabad
Bpo Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Oct 2019
Likes
I don't like any policies from Vodafone.
Dislikes
The working environment is very bad and no job security and cheap politics within team. They allowed simply remove your job if you fail initial assessment
Work Details
Work days: Monday to Friday
(Strict Timings)
Similar companies for Senior Customer Support Executive
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Deputy Manager in
New Delhi
Full Time
·
Retail & B2C Sales Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 10 Dec 2024
Likes
Nothing
Dislikes
Politics, not good for women’s
No timing
People will start calling you since 6am for work
No personal life at all
6 am Vc
9pm Vc
Bad culture
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Store Manager in
Indore
Full Time
·
Marketing Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 05 Dec 2024
Likes
Politics politics and only politics worst culture. People sitting here with 12-14 yrs of experience and not getting any promotions.
Dislikes
Corporate Politics. Working culture ridiculous process
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Deputy Manager in
Pune
Full Time
·
Quality Assurance and Testing Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 15 Nov 2024
Likes
Comany policies are nice.
Dislikes
Management is baised. Company policies are very good but implementation of policies are poor and hence favouring to the closer once is bigger issue. Which leads politics within the team and people gets demoralised.
Deputy Manager in
Pune
Full Time
·
Quality Assurance and Testing Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 16 Oct 2024
Likes
Provides the work life balance and ample opportunities to grow within the organisation.
Dislikes
Pay scale and benefits are average.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Sales Executive in
Gwalior
Full Time
·
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 26 Sep 2024
Likes
Vodafone Idea company is the 3rd largest telecom company in India and it has a good working environment, just like a family
Dislikes
There is no job security in this company and Work has to be done on target base
Work Details
Work policy:
Field work
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Executive in
Indore
Full Time
·
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 14 Sep 2024
Likes
worst experience don't spoil your future here company ka har Banda apna alag vodafone idea chla rha hai jese apko nokri nhi di kharid liya ho esi behav hota hai yaha
Dislikes
kuchh bhi achha hi nh hai bolne ke liye
CRE ko log per ki juti samajhte yaha had had had se zada over pressure de rakha hai jo human being kr liye 24 ghante me bhi karna possible nhi hai wo ye 10 ghante me mangte hai zamane ki companies ki KPIs inhi ke pas hai
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Store Manager in
Jamshedpur
Full Time
·
After Sales Service & Repair Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 11 Sep 2024
Likes
Training Department is very very supportive, Some seniors are also vero supportive, I want to grow in this company.
Dislikes
After merging with Idea, Salary was not good, Growth chances was not possible.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Store Manager in
Hisar
Full Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 31 Aug 2024
Likes
Vodafone Idea has very good plans in which we can add customers, so I like working in this company a lot and this is our top company, so customers like coming to this company a lot. All our keypads in it are according to our customers. Whatever plan the customer wants, we can give that to the customer. The customer wants service and above the service, all our 4G 3G benefits are very good.
Dislikes
I don't think that I would not like to work in Vodafone Idea. I like it very much. There is nothing such that I would not like to work in Vodafone. The best thing that I like is the expression of Vodafone. I like it the most and I am always connected with Idea Vodafone and I like it the most. It feels good to work in Vodafone.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Deputy Manager in
Pune
Full Time
·
Audit & Control Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 23 Aug 2024
Likes
I have been in organization since past 1 year. Overall good organization for those who need to manage personal stuff as well. Some department provide wfh facility so no issue of relocation. Salary increment is minimal so not suitable for those seeking faster growth.
Dislikes
Slow growth
Work Details
Work policy:
As asked by manager
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Deputy Manager in
Pune
Full Time
·
DevOps Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 22 Apr 2024
Likes
Its ok company but work culture is as good as government
Dislikes
The software and application is not up to the market standards
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Other Vodafone Idea Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Ts Executive in
Garkha
Full Time
·
Enterprise & B2B Sales Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 19 Dec 2024
Likes
Salary on time , Upper management was Best , we don't have any permission to drive without helmet on road overall it was a best company
Dislikes
DSE , Promoter's salary didn't received properly
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Front Office Executive in
Chennai
Full Time
·
Retail Store Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 18 Dec 2024
Likes
nothing wasted my career and my life
Dislikes
they don't care about base level employees and channel partners.. terminated me when im in medical leave without prior information i tried for rejoin but the dont accept me because of my age.. im a 10 yrs working employee
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Business Analyst in
Pune
Full Time
·
Business Intelligence & Analytics Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Dec 2024
Likes
Nothing. Would not recommend to work here.
Dislikes
1. No new technologies to work.
2. All Support Work.
3. Lot of office politics.
4. No support from the team and other higher management.
5. No growth
6. No promotions
Work Details
Work related travel:This is a desk job.
Team Manager in
New Delhi
Full Time
·
Facility Management Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 Dec 2024
Likes
Because this company provided better network and high internet speed with low price for coustumers for other telecome companies
Dislikes
No this thinking is very bad because this company provided other telecommunication companies better network and internet speed with low price
Software Engineer in
Pune
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 14 Dec 2024
Likes
Good platform for learning, starting your career, team members are very helpful to each other. Company has lot of facilities.
Dislikes
A lot of work load
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Manager in
Bangalore / Bengaluru
Full Time
·
Finance Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 06 Dec 2024
Likes
Interesting Job profile, peers and leaders are very supportive, good work life balance and superb culture
Dislikes
Pay package is not lucrative as per position and role
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Devops Engineer in
Pune
Full Time
·
IT Infrastructure Services Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Dec 2024
Likes
Work life balance and job security
Dislikes
Poor management , manager is micromanaging always , salary increments are poor, promotions are given to near and dear ones and not on basis of performance or quality of work
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Devops Engineer in
Pune
Full Time
·
DevOps Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 27 Nov 2024
Likes
Culture
Dislikes
Promotion benefits
Assets allocation for wfh
Compensation should be provided to buy assets necessary for wfh employees
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Territory Sales Manager in
Thiruvananthapuram
Full Time
·
Enterprise & B2B Sales Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 27 Nov 2024
Likes
Well paid Salary and Skill development
Dislikes
No Work life balance
Midnight concalls and work pressure to reach never ending targets.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
General Manager in
Mumbai
Full Time
·
Marketing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Nov 2024
Likes
Company is very good and better than others in HR practices , inspite of challenges, employee feel motivated to work , have fair salary hikes and opportunity to grow as well,
Dislikes
Nothing to dislike
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
People also ask about Vodafone Idea's Senior Customer Support Executives
How is Vodafone Idea to work for?
Vodafone Idea is rated 1.0 out of 5, based on 2 reviews by employees on AmbitionBox.
Vodafone Idea is known for Salary & Benefits which is rated at the top and given a rating of 4.3. However, Company culture is rated the lowest at 1.0 and can be improved. To know first hand how it is like to work at Vodafone Idea read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Vodafone Idea?
According to AmbitionBox ratings, Vodafone Idea employees rate its salary and benefits as 4.3 out of 5. You can know more about Vodafone Idea Salaries at AmbitionBox
How is the work culture at Vodafone Idea?
Work culture is rated 1.0 at Vodafone Idea by 2 employees. While job security is rated 1.0 and work-life balance is rated 1.0 at Vodafone Idea. Read detailed reviews by employees of Vodafone Idea on AmbitionBox.