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Mphasis
Comparebased on 8.6k Reviews
Video summary
Filter reviews by Mphasis Senior Customer Support Executive Reviews
Rating distribution
Category Ratings
Job security
Work satisfaction
Salary
Company culture
Work-life balance
Skill development
Promotions
What employees say about Mphasis?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
74% employees reported
Flexible timing
75% employees reported
No travel
57% employees reported
View more detailed insights
Gender based rating
Rated by Women
2 reviews
Rated by Men
5 reviews
Jobseekers also viewed
8 reviews found
Senior Customer Support Executive in Bangalore / Bengaluru
Full Time
Category Management & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing.
Dislikes
Everything about the company. Worst
- Salary - Poor
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Customer Support Executive in Pune
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Atmosphere
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
There is no appraisal from 2 years
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
What people are saying about Mphasis
Senior Customer Support Executive in Pune
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good organisation
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Everything is fine
- Promotions - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Senior Customer Support Executive in Bangalore / Bengaluru
Full Time
Customer Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
stability ADVA VDAV VSAV SAVA
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
nothing sdcad sDCSACDAS CDDASCASC CDASC
Work Details
Work policy: requirement
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Senior Customer Support Executive (working remotely)
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary on time.
- Job security - Excellent
Dislikes
There is lot.
- Skill development - Poor
- Promotions - Bad
- Company culture - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Senior Customer Support Executive in Bangalore / Bengaluru
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nice and rewarding work environment... Makes even a naiev person to learn more about good working practices
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Nothing to dislike
Work Details
Very very rewarding and happy work environment
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Customer Support Executive in Mangaluru
Trackers Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Amazing management and team work
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves International Travel.
Senior Customer Support Executive in Bangalore / Bengaluru
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Location
Dislikes
Timing
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Work-life balance - Poor
Work Details
UK Customer Suppory
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Similar Designation Reviews
Technical Support Engineer in Pune
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
Everything, absolutely no pay hikes and promotions, no bonus, no allowance, sometimes you don't even get full salary, forget VP, Toxic management and culture, worst HR system and of lot of things, everything bad you can imagine about a company exists in Mphasis.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work policy: other
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Team Lead in Bangalore / Bengaluru
Full Time
IT Consulting Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
So much work pressure. Short deadline for huge tasks, no proper preparation to begin before taking up new project. Forget about work life balance
- Skill development - Bad
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Analyst in Pune
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I got good colleagues who are friendly and always ready to help.
- Promotions - Good
Dislikes
They hired me saying it's hybrid module but since you are new you will have to work from office for 3 months. Then once i joined, they asked me to work from office for 6 months. Now i completed 6 months, they are saying they will not allow hybrid module at all. Fake promises was made while hiring.
- Skill development - Poor
- Work satisfaction - Poor
- Company culture - Poor
Technical Support Engineer in Pune
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture and work life balance was good
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Though it's everywhere but I would say increment is quite not good which they need to improve for betterment of the employees.
- Salary - Poor
- Promotions - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Team Lead in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Worst management in PM project and also so called manager is there and he is very rude guy and the worst work culture is exist in that particular project. He is the manager of LOB called maintenance team..if anyone wants to join that particular project, please don’t go
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Technical Support Engineer in Pune
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There is nothing to like about Mphasis
Dislikes
Work Culture is really bad Full of office politics No ethics Colleage like treatment No appreciation for your work
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Senior Associate in Hyderabad / Secunderabad
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Some opportunities are great from career & growth perspective, it depends on the account.
Dislikes
No support from management Poor appraisals / no compensation growth
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Technical Support Engineer in Pune
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Mphasis is a great platform for fresher to work
- Salary - Good
Dislikes
Don’t allow employees to do work from home and also the company is not even providing any increment or promotion
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Quality Analyst in Bangalore / Bengaluru
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
No likes
Dislikes
They hire people for temporary project for different role and then after the contract is ended they ask you to work as an agent. Their is no job sequrity here. Please don't join and waste your life
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Analyst in Bangalore / Bengaluru
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Job security - Good
- Work-life balance - Good
Dislikes
- Skill development - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Other Mphasis Reviews
Senior Quality Analyst in Pune
Full Time
Payroll & Transactions Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Mphasis is good place for taking experience on the profile
- Job security - Excellent
Dislikes
Mphasis pvt Ltd is one the most undarated company which is very toxic in environment and donkey work culture used without paying the employees no hikes from 3 months and the acoounts management is thief in little salary also they cut penny bucks of employees to fill their pockets.
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Data Engineer in Bangalore / Bengaluru
Full Time
Data Science & Machine Learning Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work load is balanced. Sufficient team to manage work.
- Work-life balance - Good
Dislikes
No salary hikes from last 5 years. No promotions. If any then dry promotion. Bench policy is worst. No job security for entry level jobs.
- Salary - Poor
- Skill development - Poor
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Automation Test Engineer in Bangalore / Bengaluru
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It depends on the team we work with, if the team manager or lead is chill and doesn't bother much about micro management, you will enjoy the work even if you come to office everyday
- Promotions - Good
Dislikes
If the micro management is high, even with WFH you'll struggle and feel stressed
- Skill development - Poor
- Job security - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Project Manager in Bangalore / Bengaluru
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
In general, nothing much is there to like but training programme and skill development is good.
Dislikes
Worst bench policy. Once someone is on bench HR pressurise to resign as they do not want to give severance package and violate Indian labour laws. They are expert in violating Indian labour laws. Also, promotion and increment is below industry level. Job security is below average. The worst part is that work given to a lower level employee and higher level is same. So, if you are experience, you will never feel yourself to be empowered....Read More
- Salary - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Software Engineer in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance is good
- Work-life balance - Good
Dislikes
No yearly salary increment. People are eligible for salary increment after 3 years and that too very nominal 4 or 5 percent hike.
- Salary - Poor
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Software Engineer in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
As a fresher you get exposed to project work and actual hands on really well.
Dislikes
No Promotion. No Hikes. No Appraisal. No Appreciation. Overworked. Micro management. Work life balance is obviously bad. Managers are stuck to their roles for far too long and stagnate the growth of other new members early in their career. They only have appreciation for you and your work when they want you to work more. WFO is implemented very strictly. Extended work hours.
- Salary - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Module Lead in Hyderabad / Secunderabad
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The team is friendly and event activities has recently started in Hyd location. The office looks good
Dislikes
promotions Manager support Lack of clarity what employees are doing in project by Managers. No recognition. Managers have to recognize the effort of employees. Existing employees under paid and new joiners are getting good hikes
- Promotions - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Bpo Data Entry Operator in Bangalore / Bengaluru
Full Time
Back Office executive Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's a golden opportunity to work with mphasis limited company and I have worked 5 years in mphasis limited company only good experience 👍
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Now a days they not allow to do work from home ,if the people who are working good and well also they will not allow to do work from home that's why I quit my job ☺️...... In future if u got a opportunity I will not at all miss that one 👍
Work Details
Work policy: other
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Associate Underwriter in Pune
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
work environment is peaceful no work pressure at all. Seniors are very friendly to their subordinates. Overall skill development and job security is there
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Night shift may be frustrated sometimes.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Executive in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
"I like Mphasis for its innovative approach to technology and client-centric solutions. The work culture is collaborative, and there are plenty of opportunities for learning and career growth. Additionally, the company’s focus on digital transformation keeps the work dynamic and engaging."
- Skill development - Good
- Job security - Good
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
"Sometimes, project allocation can be challenging, and certain processes feel slow. But overall, the company is always working on improvements."
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
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AmbitionBox has 8 Mphasis reviews submitted by Mphasis employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Mphasis is the right company for you. 74% of employees reported the workin...g days at Mphasis as Rotational Shift. 75% employees reported the work timings at Mphasis as Flexible timing. Read more- Home >
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