Vcare Call Center Senior Customer Care Agent Reviews
based on 1 review
i
This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 4 Jun, 2022
Overall Rating
3.0/5
How AmbitionBox ratings work?
Category Ratings
3.0
Company culture
3.0
Job Security
3.0
Salary & Benefits
3.0
Work-Life balance
3.0
Skill development
3.0
Promotions/Appraisal
3.0
Work Satisfaction
Vcare Call Center is rated
3.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Vcare Call Center is rated
3.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Team Manager in
Noida
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Oct 2024
Likes
1. Job satisfaction - Vcare is a rewarding place to work where employees are recognized for their hard work and efforts.
2. Work-Life balance - I like the work-life balance here with clear schedules and respect for personal time.
3. Growth opportunities - Vcare provides excellent growth opportunities by providing right environment to develop new skills.
4. Management - Management is transparent and maintains open communication at all levels....Read More
Dislikes
None
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Operations Manager in
Noida
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Oct 2024
Likes
It’s a very healthy and safe environment, especially for females. They provide good meal and cab facility considering the employees safety.Management is attentive to your challenges and helps resolve them.
Dislikes
There is nothing to dislike
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Operations Manager in
Noida
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Oct 2024
Likes
At Vcare, I've had ample opportunities for professional growth. It's a great place to build a successful career.
Dislikes
There is nothing to dislike
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Analyst in
Noida
Full Time
·
General Insurance Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Feb 2024
Likes
There is nothing to like about this unbranded company
Dislikes
Do not 🚫 work here 🚫🚫
Do not 🚫 spoil your career and your time.
No leave policy. If you want to work here then forget about paid and sick leaves.
Incompetent Hr
They give a lollipop of double salary. Please dont take it.
Work invironment is null and promotion are based on favouritism.
Please don't work here this is not a right place to build your career.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
New Delhi
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 10 Oct 2024
Likes
Terrible management
Dislikes
They provide Eco on the name of company cab.
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Care Executive in
New Delhi
Full Time
·
Investment Banking, Private Equity & VC Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 18 Jul 2024
Likes
Nonsense people
Dislikes
Nonsense people inside the company
Work Details
Work timings: Strict Timings
Senior Associate in
Noida
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 31 Jan 2024
Likes
Pls don't join this company bcoz they have so many hidden profiles all are related to salary deduction. Employee satisfaction is Zero . There are not a single leave ( EL, CL,SL, Holiday nothing). I have filed a case under labour court for this company bcoz they do mantal harrisment with employees .
Dislikes
Nothing very bed company
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Noida
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 Jul 2023
Likes
Nothing
Dislikes
Worst cab facility,no cafetaria for food,no space,no leaves and holiday leaves, 6 weekoff in a month only. Very bad environment with worst policies
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Support Executive in
Thane
Full Time
·
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 18 Jul 2023
Likes
Distic
Dislikes
Growth karne ke liye present
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Noida
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 25 Mar 2023
Likes
i have seen ever worst company, manager Andrew kangsai is number one ideate. they are looking for girls only. any time you can loss your job by them. the company will close very soon due to bad behavior's of them. -20% job security. i hate this company. highly recommend you do not make your life spoil.
Dislikes
there is nothing good. everything is politics
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Other Vcare Call Center Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior AR in
Ghaziabad
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 22 Nov 2024
Likes
Nothing likable about the company. I would never recommend this company to anyone, even to my enemies. The environment and the work culture here is pathetic. Moreover, there are some crocodiles working in the same company positioned as managers who never welcome a change and just are bootlickers of the owner and their management.
Dislikes
Everything! The company has no employee friendly environment. They are just opposite of their name V care where nobody actually cares about you until you're a bootlicker yourselves. If you're a boss-pleaser and fine working in an environment where their is peace without no growth and you keep on doing the same shit everyday, join this company. Moreover, they don't have any sick leaves like PL or CL. Even in extreme cases if you get seriously. DO NOT JOIN....Read More
Senior Representative in
Noida
Full Time
·
Quality Assurance and Testing Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 31 Aug 2024
Likes
Nothing to like the manager is only looking to hire female employees he is a creep. Multipal complaints were raised in HR by female employees but the HR shrugged it off. Later those agents were fired without any proper reason.
Dislikes
Bad infrastructure, drinking water smells, canteen and working floor is always dirty. The managers are bunch of old creeps who just try to hit on young female employees. The AM and team leaders will always find ways to touch female employees ( inappropriately) if you complain they will fire you. If you try to avoid them they will spread rumour about you on floor. They will always try to get into your personal life....Read More
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Call Center Executive in
New Delhi
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Oct 2024
Likes
Google pay Customer service sport phone number (8597)270-299 Email Help
Dislikes
Based on171 revies on Ambi.tionBox vca.re call center employees rate job security 2:4out of 5.This lower rating indicates that a significant number of employees may have concerns about their job stability and the rel ia.blit y of their roles at v.care call center
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within Country.
Training Quality Manager in
Noida
Full Time
·
Business Process Quality Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Oct 2024
Likes
Working at Vcare for over 10 years has been an incredible journey. The team atmosphere is one of the collaboration and camaraderie where everyone supports one another. I've had the chance to work with some of the most talented individuals in the industry, and together , we've achieved amazing results.
Dislikes
nothing as such,
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Sr.CCE in
Noida
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Sep 2024
Likes
It’s been a great experience working with Vcare. The growth opportunities are especially amazing. You will learn and grow if you’re someone looking for a long-term relationship with the company.
Dislikes
Nothing to dislike.
Work Details
Work policy:
As and when necessary
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Manager in
Noida
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Oct 2024
Likes
I appreciate the fact that working here allows me to contribute to innovative projects using cutting-edge technology. The companies emphasize on creativity and experimentation is commendable. There is ample opportunities to introduce fresh ideas. Its invigorating to be a part of such an innovative environment.
Dislikes
N/A
Assistant Manager- HR in
Noida
Full Time
·
HR Operations Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 16 Sep 2024
Likes
1)Good pay scale in comparison to other organizations
2) Great work life balance
3) Good leaderships and connections help you grow
Dislikes
NA
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Key Account Manager in
Noida
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Feb 2024
Likes
Nothing ...its full of unprofessional hierarchy and toxicity !
Dislikes
Unprofessional, toxic people , untrained Quality analyst team , threatens the employees on floor regarding Job security, No Growth, Poor unworthy HR team with zero interaction related policies.....Complete wastage being dedicated and Loyal to this Company ..just due to few seniors in every process...# Suggestion Company should starttaking feedback regarding Manager and QA's from.employees keeping employees identity as anonymous giving feedback form.
People takes advantages of being senior and QA with Authorative power....Read More
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
HR Executive in
Noida
Full Time
·
Compensation & Benefits Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Oct 2024
Likes
Good environment.
Healthy work culture.
Promote Internal Jobs
Give opportunities to grow.
Dislikes
Nothing as such
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Department Manager in
Noida
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Sep 2024
Likes
Supportive management, flexibility, work-life balance and recognition.
Dislikes
Tea, as I don't like machine tea/coffee 🤣
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
International Travel.
People also ask about Vcare Call Center's Senior Customer Care Agents
How is Vcare Call Center to work for?
Vcare Call Center is rated 3.0 out of 5, based on 1 reviews by employees on AmbitionBox.
Vcare Call Center is known for Company culture which is rated at the top and given a rating of 3.0. However, Company culture is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at Vcare Call Center read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Vcare Call Center?
According to AmbitionBox ratings, Vcare Call Center employees rate its salary and benefits as 3.0 out of 5. You can know more about Vcare Call Center Salaries at AmbitionBox
How is the work culture at Vcare Call Center?
Work culture is rated 3.0 at Vcare Call Center by 1 employees. While job security is rated 3.0 and work-life balance is rated 3.0 at Vcare Call Center. Read detailed reviews by employees of Vcare Call Center on AmbitionBox.