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TTEC India Customer Service Associate Reviews

Updated 2 Mar, 2025
Overall Rating
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3.3/5
based on 27 reviews

Rating distribution

Category Ratings

3.3

Company culture

3.0

Work-life balance

2.8

Skill development

2.8

Work satisfaction

2.5

Job security

2.5

Salary

2.2

Promotions

What employees say about TTEC India?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

66% employees reported

Flexible timing

Flexible timing

15% employees reported

No travel

No travel

100% employees reported

Gender based rating

4.4
female

Rated by Women

7 reviews

3.4
male

Rated by Men

16 reviews

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Top Mentions in TTEC India Customer Service Associate Reviews

27 reviews found

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People also ask about TTEC India's Customer Service Associates

Is TTEC India a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 27 employee reviews, it's clear that most customer service associates have an average experience working at TTEC India. Company culture holds the highest rating at 3.3, while career growth is rated the lowest amongst all factors at 2.2. Read reviews about company culture and on AmbitionBox.
Does TTEC India pay their Customer Service Associates well?
According to AmbitionBox reviews, TTEC India customer service associates rate their salary and benefits at 2.5 out of 5, based on 27 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about TTEC India's customer service associates salaries here .
How is the work culture at TTEC India for Customer Service Associates?
Work culture at TTEC India for customer service associates is rated 3.3 out of 5 by 27 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at TTEC India for customer service associates, click here .
How is the job security at TTEC India for Customer Service Associates?
Based on 27 reviews on AmbitionBox, TTEC India's customer service associates rate job security at 2.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at TTEC India.

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Join TTEC India Spark your potential
TTEC India Customer Service Associate Salary
based on 103 salaries
₹2 L/yr - ₹4.6 L/yr
10% more than the average Customer Service Associate Salary in India
View more details
cab
Office cab/shuttle
3 total responses
healthInsurance
Health insurance
3 total responses
softskill
Job/Soft skill training
5 total responses
meal
Cafeteria
3 total responses
+1 more benefit
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