Teleperformance Reviews by 7 Employees

What employees say about Teleperformance?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

75% employees reported

Flexible timing

75% employees reported

View more detailed insights

Gender based rating

2.0

Rated by Women

4 reviews

3.6

Rated by Men

3 reviews

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Top Mentions in Teleperformance Technical Support Engineer Mumbai Reviews

7 reviews found

Sort by: Popular

Technical Support Engineer in Mumbai

Full Time

IT Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 15 Feb 2025

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Technical Support Engineer in Mumbai

Full Time

Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 04 Jan 2025

Likes

Work environment.

Company culture - Good

Dislikes

Work life balance... leave management... Overall Management.

Promotions - Poor

What people are saying about Teleperformance

View All

a deputy manager

Job at Risk because of AI 🚨

The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents. 🔹 AI-powered voice modulation is minimizing the need for language training. 🔹 Chatbots and virtual assistants are handling routine queries. 🔹 Automated workflows are streamlining backend operations. What’s the way forward? Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape. 💡 How do you see AI reshaping the BPO industry? Share your thoughts

Got a question about Teleperformance?

Ask anonymously on communities.

Technical Support Engineer in Mumbai

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Dec 2024

Likes

Awesome culture i feel good 😊

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing happened every thing is good

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Technical Support Engineer in Mumbai

Full Time

Other Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 23 Nov 2024

Likes

I like about job security & good environment

Job security - Good

Dislikes

Sallery is very less & here is very less opportunity to growth

Promotions - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Technical Support Engineer in Mumbai

Full Time

Software Development Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 23 Oct 2024

Likes

Nothings

Dislikes

Very poor No holiday No logout time

Salary - Bad
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Mumbai

Full Time

IT Support Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

4.0

Job security

1.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 21 Jun 2024

Likes

Good colleagues and work environment

Job security - Good
Work-life balance - Good

Dislikes

Bad appraisal and opportunity

Salary - Poor
Promotions - Bad

Technical Support Engineer in Mumbai

Full Time

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Jan 2023

Likes

Environment is very good and friendly people

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

According to me there is nothing to dislike

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

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AmbitionBox has 7 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 75% of emplo...Read more

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Teleperformance Technical Support Engineer Mumbai Reviews