Teleperformance Customer Service ExecutiveIndore Reviews
based on 136 reviews
Updated 4 Jan, 2025
Overall Rating
3.7/5
How AmbitionBox ratings work?
Category Ratings
3.5
Company culture
3.4
Job Security
3.3
Work-Life balance
3.3
Skill development
3.2
Work Satisfaction
3.0
Promotions/Appraisal
2.9
Salary & Benefits
Teleperformance is rated
3.7 out of 5 stars on
AmbitionBox, based on 136 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Teleperformance is rated
3.7 out of 5 stars on
AmbitionBox, based on 136 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Teleperformance Customer Service Executive Indore Reviews
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136 reviews found
Sort by:
Popular
Customer Service Executive in
Indore
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 15 Sep 2023
Likes
Noting
Dislikes
They doesn't care thier employees...I want to rejoin but no one care and not helped for fnf
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Indore
Full Time
·
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 13 Jul 2021
Likes
I like work culture, management and helping nature
Dislikes
Na
Work Details
U have good experience in teleperformance
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Indore
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 May 2023
Likes
Amazing for freshers and is an incredible opportunity to learn more.
Dislikes
Extremely competitive, being on good terms with senior management will really help you out.
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Top Teleperformance Customer Service Executive Interview Questions
Work culture was very nice and staff was also good.
Dislikes
There was nothing to dislike in the organisation.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Indore
Full Time
·
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 18 Dec 2018
Likes
Na
Dislikes
Na
Work Details
Na
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Indore
Full Time
·
Operation Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 May 2018
Likes
Na
Dislikes
Na
Work Details
Na
Work timings: Strict Timings
Customer Service Executive in
Indore
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 Jul 2023
Likes
Enviroment is good
Dislikes
Nothing to say
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
Teleperformance.
Customer Service Executive in
Indore
Corporate Training Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 May 2022
Likes
Overall experience with company was very good , culture was friendly , it was like working with family.
Dislikes
The things which I dislike the most is that company is not providing incentives and extreme low annual salary hike, there is also very slow growth. Talking about politics , here I observe that only those people are growing who have good connect with their TL/managers. Tenurity is not taken into consideration. no internet charges being provided,
Xiaomi process is very very bad 😔 and have lot's of issues enterly 😔 that's why I leave Teleperformance private limited I I'm really miss this company
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Executive in
Indore
Customer Support Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 21 Apr 2022
Likes
There are several issues, like no one helps to avail ESIC benefits even after 1 year sending wrong documents with wrong details on it even after chasing for a year almost.
2nd as per Teleperformance policy there should be early incriminate but no sign of it. Very high pressure of work does not follow any ethics, ask employees to work as a slave
Dislikes
-Do-
Work Details
Hectic
Work days: Rotational Shift
(Strict Timings)
Customer Service Executive in
Indore
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 11 Dec 2021
Likes
This is one those companies where you should only join as a fresher and get out as soon as possible. The higher management is the worst, utterly incompetent. And many a times you would be denied the mandatory salary hike after completion of a year giving absurd reasons and not following up on that.
Dislikes
All the things except giving opportunities to a fresher, Even the Systems they provide during WFH are useless (A Dabba). It hangs a lot and they expect you to work on the same system with the same efficiency as on a good working PC. Basically They are an unreasonable bunch of morons, and There will be many a times when your salary will be delayed for 15 days giving baseless reasons.
Work Details
Decent
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Please share the details of your concern at http://bit.ly/TPHR-newform. Thank you!
Customer Service Executive in
Indore
Customer Service & Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Oct 2022
Likes
Teleperformance company is best
Dislikes
Teleperformance first time apply
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Executive in
Indore
Customer service executive Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Jul 2022
Likes
Handling emails and enjoying with friends.
Dislikes
d - sets 😑 and angry customers
Work Details
Work policy:
2 days in 2 weeks, 1 day in 2 weeks
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
International Travel.
Customer Service Executive in
Indore
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 01 Mar 2022
Likes
It was really nice and friendly environment,and helpful leaders and cooperative team mates
Dislikes
Low salary with heavy call flow and even low growth rate also
Work Details
Good experience
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Kindly visit http://bit.ly/TPHR-newform if you have additional feedback. Thank you!
Customer Service Executive in
Indore
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 Oct 2021
Likes
Nothing
Dislikes
Work-life balance is completely missing. They ask you join meeting even on off days and always force employees to do OT everyday without paying extra incentive. Hierarchy will always demotivate you and ask you to leave the job if you cannot always obey them blindly.
Work Details
Horrible
Work days: Rotational Shift
(Flexible Timings)
Employer’s Response
Please share the details of your concern at http://bit.ly/TPHR-newform. Thank you!
Customer Service Executive in
Indore
Customer Service & Sales Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 19 Apr 2022
Likes
Work atmosphere
Dislikes
Salary expectations
Work Details
Good
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Indore (working remotely)
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 18 Feb 2024
Likes
Only part of the salary is paid by the 1st of over the months.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Indore
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 08 Apr 2021
Likes
I was working in indore location as i liked only one thing about this company is their boss attitude of management
Dislikes
I worked with teleperformance indore as it was a terrible experience i got in my career as no job security no training modules for new hires no work life balance as company just need their targets to be completed and no other excuse granted as for example health issues and other emergency no value of employees , i was working with US dialling process as i didn't even got any US holiday and not even indian holiday management need just need their business even it is coming through breaking company own policies for employees also recruitment assured me the one amount of salary at the time of joining as i didn't received the same always the payroll got new issues or technical glitches in the system and the salary received amount is lower than commitments...Read More
Work Details
No work life balance!!
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Indore
Administration Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 09 May 2021
Likes
It is a good place to work.
Dislikes
...
Work Details
It was good
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Executive in
Indore
Vijay Nagar Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 26 Apr 2021
Likes
I like the experience that we have gained by working with tp ,it teaches various things which can help to build a better carrier
Dislikes
As I am working as customer care executive , senior build so much pressure which is not at all required , maintain csat ,rr wagera wagera instead of paying attention on this I think they should pay more attention toward customer's problem and make us find easy resolution instead of making it complicated ,and i think tp should pay us atleast the internet cost
People also ask about Teleperformance, Indore Customer Service Executives
Is Teleperformance, Indore a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 136 employee reviews, it's clear that most customer service executives have an average experience working at Teleperformance, Indore. Company culture holds the highest rating at 3.5, while salary & benefits is rated the lowest amongst all factors at 2.9. Read reviews about company culture and salary & benefits on AmbitionBox.
Does Teleperformance, Indore pay their Customer Service Executives well?
According to AmbitionBox reviews, Teleperformance, Indore customer service executives rate their salary and benefits at 2.9 out of 5, based on 136 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Teleperformance, Indore's customer service executives salaries here and to read reviews specifically about salary and benefits at Teleperformance, Indore for customer service executives, click here.
How is the work culture at Teleperformance, Indore for Customer Service Executives?
Work culture at Teleperformance, Indore for customer service executives is rated 3.5 out of 5 by 136 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Teleperformance, Indore for customer service executives, click here.
How is the job security at Teleperformance, Indore for Customer Service Executives?
Based on 136 reviews on AmbitionBox, Teleperformance, Indore's customer service executives rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Teleperformance, Indore for customer service executives, click here.
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