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Teleperformance

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based on 27.9k Reviews

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Teleperformance Customer Service Associate Bangalore / Bengaluru Reviews

based on 5 reviews

Updated 26 Aug, 2021

Overall Rating

3.3/5

How AmbitionBox ratings work?

Category Ratings

3.2

Job Security

3.2

Skill development

3.0

Company culture

3.0

Work-Life balance

3.0

Work Satisfaction

2.8

Salary & Benefits

2.7

Promotions/Appraisal

Top Mentions in Teleperformance Customer Service Associate Bangalore / Bengaluru Reviews

5 reviews found for "job security"

Return to all reviews

Customer Service Associate in Bangalore / Bengaluru

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 26 Aug 2021

Likes

It was a great experience for being in Teleperformance for 6 months. Job security is there. Management is very good and the policies of the company are also good

Dislikes

I didn't find any wrong there it was a cool environment there. I will miss it so much.

Work Details

Good

Work days: Rotational Shift (Flexible Timings)

Employer’s Response

We appreciate your review. Thank you!

Customer Service Associate in Bangalore / Bengaluru

Axis Bank Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

2.0

Job Security

2.0

Work-Life Balance

posted on 26 Feb 2021

Likes

There is no job security in this company

Dislikes

Target ,please treat them as a professional not like labour's

Work Details

Average

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

What people are saying about Teleperformance

View All

Preparation for teleperformance interview

Hi, I'm jobless. Looking for the teleperformance interview job. But I want to get selected here. Please tell me the interview process so I can practice. I'm running out of savings.

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Ask anonymously on communities.

Customer Service Associate in Bangalore / Bengaluru

IT Network Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 31 Oct 2018

Likes

Teammates is good, company will provide the training according to agents performance , job security is somewhat less ,career growth is also based on our performance, work environment is good company will provide cab facility during night shift

Dislikes

Work pressure is high i have to answer for 110 to 130 calls each day then growth is slow

Work Details

I worked as a customer service associate daily routine work

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Get interview-ready with top interview questions

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Customer Service Associate in Bangalore / Bengaluru

BPO Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 27 Jun 2019

Likes

Job security

Dislikes

Growth is not there

Work Details

CSA

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Bangalore / Bengaluru

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

2.0

Job Security

3.0

Work-Life Balance

posted on 07 Jan 2019

Likes

FRIENDLY NATURE OF THE OPERATIONS TEAM

Dislikes

NO JOB SECURITY AND CAREER GROWTH

Work Details

SIMPLE AND HECTIC

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Return to all reviews

People also ask about Teleperformance, Bangalore / Bengaluru Customer Service Associates

Is Teleperformance, Bangalore / Bengaluru a good place to work for Customer Service Associates?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 5 employee reviews, it's clear that most customer service associates have an average experience working at Teleperformance, Bangalore / Bengaluru. Job Security holds the highest rating at 3.2, while career growth is rated the lowest amongst all factors at 2.7. Read reviews about job security and career growth on AmbitionBox.

Does Teleperformance, Bangalore / Bengaluru pay their Customer Service Associates well?

According to AmbitionBox reviews, Teleperformance, Bangalore / Bengaluru customer service associates rate their salary and benefits at 2.8 out of 5, based on 5 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Teleperformance, Bangalore / Bengaluru's customer service associates salaries here and to read reviews specifically about salary and benefits at Teleperformance, Bangalore / Bengaluru for customer service associates, click here.

How is the work culture at Teleperformance, Bangalore / Bengaluru for Customer Service Associates?

Work culture at Teleperformance, Bangalore / Bengaluru for customer service associates is rated 3.0 out of 5 by 5 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Teleperformance, Bangalore / Bengaluru for customer service associates, click here.

How is the job security at Teleperformance, Bangalore / Bengaluru for Customer Service Associates?

Based on 5 reviews on AmbitionBox, Teleperformance, Bangalore / Bengaluru's customer service associates rate job security at 3.2 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Teleperformance, Bangalore / Bengaluru for customer service associates, click here.

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Teleperformance Customer Service Associate Reviews by Locations

Teleperformance Bangalore / Bengaluru Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 5 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 52% of emplo...Read more

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Teleperformance Reviews >
Teleperformance Customer Service Associate Bangalore / Bengaluru Reviews

Gender Based Ratings for Teleperformance Customer Service Associate Bangalore / Bengaluru

based on 108 reviews

Rated 3.5 for Job Security and 3.4 for Skill Development

Rated 2.9 for Job Security and 2.9 for Skill Development

Working Days for Teleperformance Customer Service Associate Bangalore / Bengaluru

based on 112 reviews

Rotational Shift

52%

Monday to Saturday

34%

Alternate Saturday off

5%

Monday to Friday

5%

Other

4%

Work Timings for Teleperformance Customer Service Associate Bangalore / Bengaluru

based on 112 reviews

Flexible timing

Strict (9am - 6pm)

Strict (9.30am - 6.30pm)

49%

11%

9%

31% employees reported other strict timings

Shift Timings for Teleperformance Customer Service Associate Bangalore / Bengaluru

based on 112 reviews

Day shift

Night shift

76%

24%

Business Travel for Teleperformance Customer Service Associate Bangalore / Bengaluru

based on 112 reviews

No travel

60%

Within city

35%

International travel

4%

Within country

1%

Teleperformance Customer Service Associate Salaries in Bangalore / Bengaluru

based on 691 salaries

₹0.9 L/yr - ₹5.5 L/yr

At par with the average Customer Service Associate Salary in India

View more details

Employee Benefits for Teleperformance Customer Service Associate Bangalore / Bengaluru

Job/Soft skill training

3 total responses

Cafeteria

1 total response

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

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