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Teleperformance
3.9
based on 29.9k Reviews
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Customer Service Associate
Bangalore / Bengaluru
Teleperformance Customer Service Associate Bangalore / Bengaluru Benefits
Updated on 19 May, 2022
Employee reported benefits
2 benefits available at Teleperformance
Professional Support
Office Perks
Health & Insurance
Time Off
Financial Benefits
Professional Support & Learning
3 total responses
Job/Soft skill training
3 total responses
Office Perks
1 total responses
Cafeteria
1 total response
Health & Insurance
no data available
Time Off
no data available
Financial Benefits
no data available
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Teleperformance Customer Service Associate Bangalore / Bengaluru Benefit Reviews by Employees
Customer Service Associate in BangloreCustomer Success, Service & Operationsposted on 22 Feb 2022Good work environment and culture teammates they are supportive and the management is transparent .there is a huge cafeteria and gaming arcade for chilling . Read More
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a deputy manager
5d
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
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Teleperformance Customer Service Associate Bangalore / Bengaluru Benefits
Teleperformance Customer Service Associate Bangalore / Bengaluru Reviews and Ratings
based on 121 reviews
3.4/5
Rating in categories
3.2
Skill development
3.2
Work-life balance
3.0
Salary
3.3
Job security
3.2
Company culture
2.9
Promotions
3.2
Work satisfaction
Explore 121 Reviews and Ratings
Top Teleperformance Customer Service Associate Interview Questions
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