Teleperformance Customer Care ExecutiveMohali Reviews
based on 33 reviews
Updated 5 Dec, 2024
Overall Rating
3.4/5
How AmbitionBox ratings work?
Category Ratings
3.4
Salary
3.3
Company culture
3.3
Job security
3.3
Skill development
3.2
Work-life balance
3.2
Work satisfaction
3.0
Promotions
Teleperformance is rated
3.4 out of 5 stars on
AmbitionBox, based on 33 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Teleperformance is rated
3.4 out of 5 stars on
AmbitionBox, based on 33 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Teleperformance Customer Care Executive Mohali Reviews
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33 reviews found
for
"salary"
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Customer Care Executive in
Mohali
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Salary
2.0
Skill development
4.0
Job security
1.0
Promotions
2.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 30 Sep 2024
Likes
Timely salary
Job security - Good
Dislikes
Office politics, promotion agenda, poor management, disregard for talent and knowledge, literally promoting girls just because they’re girls, no talent, no nothing.
Skill development - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Mohali
Full Time
·
Engineering & Manufacturing Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 05 Dec 2024
Likes
Salary is on time only benefit
Dislikes
Extreme pressure from managers to fullfill the score criteria
The only good thing working there is " salary is always on time.
Job security - Good
Dislikes
Everything is just poor!
No increments.
No hapiness
Salary - Poor
Skill development - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Mohali
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Salary
4.0
Skill development
3.0
Job security
4.0
Promotions
4.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 30 May 2024
Likes
Salary is attractive.
Salary - Excellent
Skill development - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
Policy is too strict.
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Mohali
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 05 Apr 2024
Likes
Good place to work professional.
Skill development - Good
Job security - Good
Work-life balance - Good
Dislikes
Salary and incentives are not good.
Work Details
Work days: Rotational Shift
Work related travel:This is a desk job.
Customer Care Executive in
Mohali
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
3.0
Job security
3.0
Promotions
3.0
Work satisfaction
2.0
Company culture
4.0
Work-life balance
posted on 11 Jul 2023
Likes
I like to work with organisation it's quite good than other companies and yes offcourse provide great salary not only about the salary also they provide great facilities and their proper take care of working environment as well.
Salary - Good
Skill development - Good
Work-life balance - Good
Dislikes
The thing that I don't like is the process for which I have worked for in a while named as Instacart, the process is really a worst process I ever seen as they people don't have any resolutions for their customers, the process totally depends on lies and lies, people are waiting for 3 or 4 months just to get their phone number updated and waiting from more than years to be replied on the emails and we have only one thing to tell them to wait like how much a person can wait to just get number updated 3 months 5 months and more than that and to waiting from years and years tobe listened on the emails. And they supervisors, managers don't even have any coordination as well to run the process somebody is telling different thing managers are telling different and training department people are totally different like I don't know how is it working overall the experience with the process is really very very bad for me and I never ever recommend anyone to work with Instacart....Read More
Company culture - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
You are reading trusted reviews. Keep reading to find out more about
Teleperformance.
Customer Care Executive in
Mohali
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
2.0
Job security
2.0
Promotions
5.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 13 Sep 2023
Likes
Good environment and big parking space with overall security
Skill development - Good
Work satisfaction - Excellent
Company culture - Excellent
Dislikes
Cheap processes with low pay scale alot of deductions and no job security with heavy work load along with single week off.
Very pathetic company ever which can digest my month salary and other benefits never ever recommend to any one to go there and spoil..
Dislikes
HR, Operation team , very pathetic
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Customer Care Executive in
Mohali
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
5.0
Job security
3.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 25 Aug 2023
Likes
Job Security and nice work culture
Salary - Good
Skill development - Good
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
Low Salary and Strict rules to be followed
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Care Executive in
Mohali
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
5.0
Skill development
5.0
Job security
3.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 14 Sep 2023
Likes
Job security I like that
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Salary is bit low
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Mohali
Full Time
·
Other Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
3.0
Skill development
2.0
Job security
3.0
Promotions
4.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 11 Sep 2023
Likes
when salary comes on first day of the month
Salary - Good
Work satisfaction - Good
Work-life balance - Good
Dislikes
company does not supports cx care executives
Job security - Poor
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Customer Care Executive in
Mohali
Contractual
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
1.0
Skill development
3.0
Job security
3.0
Promotions
2.0
Work satisfaction
2.0
Company culture
4.0
Work-life balance
posted on 21 Sep 2024
Likes
I only liked the salary package that was around 31k in hand
Salary - Good
Work-life balance - Good
Dislikes
There are so much things that i disliked and my experience was very TERRIBLE due to this.
SO FIRST THING FIRST
They do not have enough process trainers When we were in the training period, We mostly only being trained for 1,2 hrs and for rest of the hours The training rooms were not available, Think about it trs are not available how will you be training your candidates,
Second Is About the HR's in this company
So, the HR team is very rude, and they always carry a rude, arrogant face, (Not all) some are very good professional but possibility of that is 3/10 Specially the female staff they're always in a attitude and this is the experience of every candidate, The people who were giving interview with me, we've to roam around their to their just because of their bad management, HR they themselves do not know who do what and to whom we should send the candidate WE WERE LITTERALLY PRAYING TO GOD that plss let us go to from this interview building
Third reason is THE PROCESS TRAINERS
AS I TOLD they do not have enough process trainer so what they do is they hire a trainer from different processes and adjust them to a different processes the trainers themselves do not know about the process and they are learning from old trainers meanwhile our training, How can you EXPECT the candidate to get PASS in the last ACCRED VERY DISAPPOINTED
FOURTH THING i would say is
THEY DO NOT HAVE ENOUGH SYSTEMS SO THAT THE TRAINEES CAN NAVIGATE THE TOOLS...Read More
Skill development - Bad
Work satisfaction - Poor
Company culture - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Mohali
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
3.0
Skill development
4.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 18 Jul 2023
Likes
On time and good salary
Salary - Good
Job security - Good
Dislikes
Senior employees and work timing
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Mohali
Full Time
·
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
5.0
Job security
2.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 26 Mar 2023
Likes
On time salary and opportunities for growth
Salary - Good
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Politics and favoritism at the time of promotion
Promotions - Poor
Work Details
Work policy:
Initially it was work from home for more than a year then they asked to join back to office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Mohali
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Salary
3.0
Skill development
3.0
Job security
2.0
Promotions
4.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 08 Sep 2023
Likes
Work culture
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent
Dislikes
Salary was not sufficient
Salary - Poor
Promotions - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Customer Care Executive in
Mohali
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
2.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 30 May 2022
Likes
Tp is not a good company at all. I worked for almost for 1.5year for the company but still there was no growth. After first 6 months they promoted me as a SME but after working for around 1monthas SME my supervisor asked me to login to as an agent back for a different LOB. That was quite confusing. There is no growth in terms of carrier, salary or anything. The work load in this company is at its peak always....Read More
Dislikes
Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Veri hactic
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Mohali
Full Time
·
Customer Care Executive Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
5.0
Skill development
5.0
Job security
3.0
Promotions
4.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 02 Sep 2022
Likes
Salary is good.
Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Dislikes
Management is not so good.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Mohali
Full Time
·
Customer Service Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 14 Apr 2022
Likes
Security for employees is vey good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Employees should be given some compensation and benefits which is lagging
People also ask about Teleperformance, Mohali Customer Care Executives
Is Teleperformance, Mohali a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 33 employee reviews, it's clear that most customer care executives have an average experience working at Teleperformance, Mohali. Salary holds the highest rating at 3.4, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about salary and career growth on AmbitionBox.
Does Teleperformance, Mohali pay their Customer Care Executives well?
According to AmbitionBox reviews, Teleperformance, Mohali customer care executives rate their salary and benefits at 3.4 out of 5, based on 33 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance, Mohali's customer care executives salaries here and to read reviews specifically about salary and benefits at Teleperformance, Mohali for customer care executives, click here.
How is the work culture at Teleperformance, Mohali for Customer Care Executives?
Work culture at Teleperformance, Mohali for customer care executives is rated 3.3 out of 5 by 33 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Teleperformance, Mohali for customer care executives, click here.
How is the job security at Teleperformance, Mohali for Customer Care Executives?
Based on 33 reviews on AmbitionBox, Teleperformance, Mohali's customer care executives rate job security at 3.3 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Teleperformance, Mohali for customer care executives, click here.
Is work from home available to Customer Care Executives at Teleperformance, Mohali?
According to 19 AmbitionBox reviews, Teleperformance, Mohali does not currently offer any work-from-home options to customer care executives. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.
How do I get a job at Teleperformance, Mohali as a Customer Care Executive?
To get a job at Teleperformance, Mohali as a Customer Care Executive, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Teleperformance interview questions and practice your responses to prepare thoroughly.
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