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Teleperformance

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3.9

based on 30.6k Reviews

Video summary

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Reviews
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Teleperformance Csa Analyst Kolkata Reviews

Updated 28 Feb, 2025

Overall Rating

3.1/5

based on 14 reviews

Rating distribution

2 (14.3%)

5 (35.7%)

1 (7.1%)

4 (28.6%)

Category Ratings

3.3

Salary

3.1

Skill development

3.0

Promotions

2.9

Job security

2.6

Work-life balance

2.6

Work satisfaction

2.4

Company culture

What employees say about Teleperformance?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

83% employees reported

Strict (9am - 6pm)

48% employees reported

No travel

86% employees reported

View more detailed insights

Gender based rating

2.5

Rated by Women

5 reviews

3.4

Rated by Men

9 reviews

Teleperformance is rated 3.1 out of 5 stars on AmbitionBox, based on 14 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction wi ... Read more

Teleperformance is rated 3.1 out of 5 stars on AmbitionBox, based on 14 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

14 reviews found

Sort by: Popular

Csa Analyst in Kolkata

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 28 Feb 2025

Likes

Starting salary is good

Dislikes

Management is not good

Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Csa Analyst in Kolkata

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Feb 2025

Likes

Good 👍

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Every thing is good and good

Csa Analyst in Kolkata

Full Time

Sales Support & Operations Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

2.0

Skill development

4.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 08 Feb 2025

Likes

Salary - Good
Job security - Good

Dislikes

Skill development - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Overall Rating

Csa Analyst in Kolkata

Full Time

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

3.0

Skill development

1.0

Job security

3.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 26 Jan 2025

Likes

Only the process was good

Dislikes

Overall and Floor Management very poor

Job security - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Csa Analyst in Kolkata

Full Time

Operations, Maintenance & Support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

4.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 04 Oct 2024

Likes

....Got good trainer

Promotions - Good

Dislikes

..... Management is very bad

Csa Analyst in Kolkata

Full Time

Operations Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 27 Aug 2024

Likes

Salary be on time

Salary - Good

Dislikes

No bonus, shift alignment are not set by WFM

Promotions - Poor
Company culture - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Csa Analyst in Kolkata

Full Time

Other Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

3.0

Job security

4.0

Promotions

2.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 17 Nov 2023

Likes

Nothing to like about this company

Promotions - Good

Dislikes

All Policy

Skill development - Poor
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor

Work Details

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Teleperformance.

Csa Analyst in Kolkata

Full Time

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

4.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 01 Aug 2023

Likes

Proper disbursal of salary

Salary - Good

Dislikes

Worst work culture, illiterate treatment with the associate level employee

Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Csa Analyst in Kolkata

Full Time

Banking Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 28 Jun 2023

Likes

worst company management ever.

Dislikes

management

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Csa Analyst in Kolkata

Full Time

CSR & Sustainability Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 15 Aug 2023

Likes

Worst place to work.

Dislikes

Management worst

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Csa Analyst in Kolkata

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 19 Jan 2023

Likes

Worst company have ever seen

Dislikes

Authority and management

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Csa Analyst in Kolkata

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Dec 2023

Likes

Very good invironmet

Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary

Salary - Poor

Csa Analyst in Kolkata

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 19 Dec 2023

Likes

Nice

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Promotions - Poor

Csa Analyst in Kolkata

Full Time

Customer Success Department

4.0

posted on 11 Mar 2024

Overall Rating

Top trending discussions

View All

I have below 2 offers. which one to join. Need some guidance. 1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus. 2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus (temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)

Got a question about Teleperformance?

Ask anonymously on communities.

More about working at Teleperformance

HQ - Paris, France
BPO
50k-1 Lakh Employees (India)
IT Services & Consulting
Software Product

Tell us how to improve this page.

Teleperformance Csa Analyst Reviews by Locations

Teleperformance Csa Analyst Bangalore / Bengaluru Reviews
Teleperformance Csa Analyst Agra Reviews
Teleperformance Csa Analyst Thane Reviews

Teleperformance Kolkata Reviews by Designations

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Teleperformance Customer Service Executive Kolkata Reviews
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 14 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 83% of empl...oyees reported the working days at Teleperformance as Rotational Shift. 71% employees reported the work timings at Teleperformance as Strict timing. Read more