TaskUs is rated
3.0 out of 5 stars on
AmbitionBox, based on 7 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
TaskUs is rated
3.0 out of 5 stars on
AmbitionBox, based on 7 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
7 reviews found
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Popular
Customer Service Representative in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 01 Jan 2024
Likes
The only thing I like is salary on time as other companies
Dislikes
1. Abusive culture
2. Salary deductions, you have to punch breaks on time whatever client have told u, if u miss then there is a salary deduction
3. Unstable process
4. Security guards in this office works like constable in Police station, they will keep on checking the floor and they dont get any time bombs or weapons fróm the floor
5. No changes in shifts, if you are favourite team then only u will get good shifts, otherwise get ready for night shifta for 6-10 months continuously,
6. They promote people with no comm skills, and zero professionalism, so new TL will feel like nawab and only target girls to feel like a king,
7. Even a right HR cannot survive, or Any new Operations Manager
8. If u want to achieve target then u have to lie with your customers because this is what u r being taught indirectly as the process is almost favoring scam activities
9. Something is wrong inside this company, as the more professional and ethical u r, the more they make u feel like left out, and the more abusive and an alchoholic person u r, the more better treatment u will get
THERE ARE N NUMBER OF THINGS I DO NOT WANT TO MENTION HERE
BUT PLEASE DO NOT COME HERE, IF you DO NOT HAVE A cOMPULSION
THANK YOU AND TAKE CARE...Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Nothing, i like nothing other than thier infrastructure, it is just to attact employee, management is worst.
Dislikes
Policies are literally worst, there is nothing like employee centric for this company ,extremly disappointed, the team leaders and managers will ask you to do rest day over time to get extra pay but i never got my money in my salary ,raised several employee care tickets but nothing worked also employee care people are worst, they will never help you managers and Tls are biased.
Work Details
My work was to assist exsisting customers and resolve thier queries
Work days: Rotational Shift
(Strict Timings)
Customer Service Representative in
Thessaloniki
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 30 Apr 2023
Likes
Payment on time, People you meet
Dislikes
Unfortunately the management, HR and recruiters here in Greece failed to fair and meritocratic.
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Indore
Business Process Outsourcing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Jan 2022
Likes
Great place
Dislikes
Great experience
Work Details
Interesting
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Representative in
Indore
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Dec 2023
Overall Rating
Customer Service Representative in
New Delhi
Full Time
·
Voice / Blended Department
2.0
posted on 10 Dec 2023
Overall Rating
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TaskUs.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Service Executive in
Mohali
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 10 Dec 2024
Likes
The job criteria and the salary matches the exact. You got the opportunity of promotion by filling the igps after the 6 months working period. It's literally very impressive work environment. People there is supportive also.
Dislikes
The work life balance if someone expressed there medical concern is high even with the proper documents and doctor consult. They are not listening to it they thought the person infront created the drama for the leaves. Specially in the case of women when she asking suffering from cramps and unable to sit then why the team leader is forcing to hit the tarket and have to sit on the floor not understand much....Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Team Lead in
Gurgaon / Gurugram
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 14 Oct 2024
Likes
Nothing specific as such
Dislikes
Zero work life balance except for Teammates. Poor leadership from too level management. No upskilling opportunities or on the job learning opportunities.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 10 Oct 2024
Likes
There is nothing to like in taskus.
Dislikes
Work life balance is so bad. Management ia too toxic. You have to be sycophant for you job security. If you are not their is a danger on your job. All promises done at the time of hiring are fake.
Work Details
Work days: Rotational Shift
(Strict Timings)
Team Lead in
Mohali
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 30 Sep 2024
Likes
Nothing no one was supported
Dislikes
There are many things such as ops don't support any one even if you perform well then ops managers are against you because they have their own preferences. I must says TaskUS should avoid spoons there should not be any partially.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead in
Gurgaon / Gurugram
Full Time
·
Finance Department
1.0
Overall Rating
1.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 15 Aug 2024
Likes
Management makes the company good or bad, management created a stressful environment and did not have any plan of action for things. My experience was not that great but in the beginning it was fun.
Dislikes
Lots of things especially management
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Analyst in
Gurgaon / Gurugram
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 01 Jul 2024
Likes
In the starting phase of company, everything was smooth and perfect but after sometime everything started getting worst.
Dislikes
From January 2024 to June 2024, Taskus has terminated 200+ employees on a immediate basis.
I don't like the work culture of Taskus, no transprency, management has no etiquette, discipline and you didn't get any support from the management.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Gurgaon / Gurugram
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 Dec 2024
Likes
Worst company ever. They never follow the decorum. Team leader's are worst, never supports their team mate.
Dislikes
Everything
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Care Executive in
Ambala
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 21 Dec 2024
Likes
good salary and perks
Dislikes
all the senior managerial staff is self centric and biased
Team Lead in
New Delhi
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Dec 2024
Likes
Nothing nothing nothing nothing nothing
Dislikes
Policy/leadership/Attendance system which impacts salary
Team Lead in
Indore
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 02 Dec 2024
Likes
Nothing to like
Dislikes
Full of dislikes
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Other TaskUs Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Service Advisor in
Gurgaon / Gurugram
Full Time
·
Operations, Maintenance & Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 25 Dec 2024
Likes
There is nothing to be liked about this place I am been working here for more then 6 months and the only thing I like here was my Team leader until he is not getting a pressure on scores and shrinkage. A few more days and I will be free from this hell till the time I have to jhelo these people who don't know anything about professionalism and keep digging in my personal life. This office feels like being in a cage and people looking at me as a animal, they don't have proper systems available and floor smells like s*it. Everything here is about smiley no matter how you get it even if you have to make a fool out of the merchant we are supposed to support. Targets are really high as per the process and they want us to do everything in a salary which I can count on my fingers....Read More
Dislikes
I am not able to understand the policy of this company each and everyone of the Ops leaders are telling me a different thing. I am a slight concerned about my company's managers Sharique and Deepak how the hak they handle there SMO, everytime I am able to see her she would be concern about agents who are not on their chair even though it's there break such a pain.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Quality Manager in
Pune
Full Time
·
Business Process Quality Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 11 Nov 2024
Likes
Only the furniture in the office is good
Dislikes
No work culture, Rude top management, HR does not have their own opinion or policy they only rely on ops leaders, extended shifts without OT, hire and fire culture, Quality function is not seperate it's driven by operations. Company has punch line of 'Front line first' however it should be changed to 'Front line last'. Overall if you want to have worst experience in your career then please join 'Taskus'....Read More
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Executive in
Mohali
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Sep 2024
Likes
It was really great working with Taskus the best company I have ever worked in, it is perfect in every aspect food, work environment, the office interior never make us feel like a boring working environment it is soo awesome 👍
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Facility Manager
in
Mohali
Full Time
·
Operations, Maintenance & Support Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Sep 2024
Likes
TaskUS organisation is well famed and well growing firm but wherein the facility manager “Surender Kumar” AKA “Tony” is the fraud and takes money from all the employees. As he was an ex-employee of teleperformance mohali site before. He got terminated because of his mischievous and the Fraudulent behaviour i.e., he scammed some where in lakhs of employees monetarily and now hiding in TaskUS. As per the protocol no one is supposed to ask the firm to make us talk but he himself is not willing to pay back the amount that he scammed. So, do justice in need....Read More
Dislikes
NA
Work Details
Work policy:
Might be from office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Content Reviewer in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 21 Aug 2024
Likes
Nothing worst experience ever.
Dislikes
Selfish company ever, the worst thing is this if you want any type of loan for your self from the bank. This company is not listed in those bank. Let's leave this, One more intresting thing is that If you are working with Taskus and if you got accident or died in that accident Your Family will not get insurance amount or any claim from the company's end. This company is all about joke that's it.
Thank you Taskus for showing me your real work culture and your wonderful policy....Read More
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Processing Executive in
Indore
Full Time
·
Voice \/ Blended Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 27 Jul 2024
Likes
Working with task us was good but u dont have job security they have projects on contractual basis and if you're salary band is higher they will not move u to any process ask to leave and even don't pay your sevrabce money on time
Dislikes
Working with task us was good but u dont have job security they have projects on contractual basis and if you're salary band is higher they will not move u to any process ask to leave and even don't pay your sevrabce money on time
Business Analyst in
Mohali
Full Time
·
Business Intelligence & Analytics Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 Jun 2024
Likes
Culture wise this company is a best place to work.
A work culture with progressive mindset that takes care of its employees.
Dislikes
Nothing to dislike about the company but the area of improvement is-
* Skill Training for support staffs. .
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Human Resource Business Partner in
Indore
Full Time
·
HR Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 02 Apr 2024
Likes
Office is beautiful
Dislikes
The HRBP team is very unprofessional and they are doing illegal practices such as benching without paying employees. The current team is from a domestic bpo and there practices are also like that. It’s not a people friendly company taskus is a hire and fire company.
Work Details
Work related travel:This is a desk job.
Customer Representative Executive in
Indore
Full Time
·
Content Management (Print / Online / Electronic) Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 26 Dec 2024
Likes
If someone who able to change job role for everymonth and can work in different projects this'll be good.
Dislikes
Na
Senior Executive in
New Delhi
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Dec 2024
Likes
Great environment, supportive managers and teammate’s and excellent growth
People also ask about TaskUs's Customer Service Representatives
How is TaskUs to work for?
TaskUs is rated 3.0 out of 5, based on 7 reviews by employees on AmbitionBox.
TaskUs is known for Company culture which is rated at the top and given a rating of 3.7. However, Career growth is rated the lowest at 3.1 and can be improved. To know first hand how it is like to work at TaskUs read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at TaskUs?
According to AmbitionBox ratings, TaskUs employees rate its salary and benefits as 3.2 out of 5. You can know more about TaskUs Salaries at AmbitionBox
How is the work culture at TaskUs?
Work culture is rated 3.7 at TaskUs by 7 employees. While job security is rated 3.6 and work-life balance is rated 3.2 at TaskUs. Read detailed reviews by employees of TaskUs on AmbitionBox.