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Engaged Employer

Synchrony

Compare

4.3

based on 1.1k Reviews

Video summary

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mid-Sized Company - 2024

Top Rated Company for Women - 2024

Top Rated Financial Services Company - 2024

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Synchrony Customer Care Executive Reviews

Updated 25 Jan, 2025

Overall Rating

4.9/5

based on 9 reviews

Rating distribution

7 (77.8%)

2 (22.2%)

0 (0%)

Category Ratings

5.0

Company culture

4.9

Job security

4.9

Work-life balance

4.9

Work satisfaction

4.8

Salary

4.8

Skill development

4.8

Promotions

What employees say about Synchrony?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

50% employees reported

Flexible timing

71% employees reported

Within city

60% employees reported

View more detailed insights

Gender based rating

4.9

Rated by Women

5 reviews

4.9

Rated by Men

4 reviews

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

9 reviews found

Sort by: Popular

Customer Care Executive in Hyderabad / Secunderabad

Full Time

Payroll & Transactions Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Feb 2025

Likes

Work life balance

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work policy: 3 days/week from office

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Hyderabad / Secunderabad

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Jan 2025

Likes

What I appreciate most about working at Synchrony Financial s the strong emphasis on collaboration and teamwork,

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Hyderabad / Secunderabad

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Nov 2024

Likes

Good

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Not much recognition or promotion

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Wfh (working remotely)

Disputes Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Nov 2021

Likes

It's friendly

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Hi-tech City

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Jun 2021

Likes

The policy "employee eccentric"

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Customer Care Executive in Hyderabad / Secunderabad

Contractual

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 23 Apr 2023

Likes

People were good

Skill development - Good
Job security - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Low salary less leaves more work

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Care Executive in Hyderabad / Secunderabad

Recruitment & Talent Acquisition Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

2.0

Work satisfaction

5.0

Company culture

2.0

Work-life balance

posted on 16 May 2018

Likes

Its culture and job security.

Salary - Excellent
Skill development - Good
Job security - Excellent
Company culture - Excellent

Dislikes

Its leave policy. Less career opportunities and favouritism

Work satisfaction - Poor
Work-life balance - Poor

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Synchrony.

Customer Care Executive in Hyderabad / Secunderabad

customer service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 16 May 2019

Likes

Ohh it was a great experience working with them. The management was so interactive and approachable. I personally had some family issues so had to leave.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing about it

Work Details

Exciting

Work days: Rotational Shift (Flexible Timings)

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Synchrony Customer Care Executive Reviews by Locations

Synchrony Customer Care Executive Hyderabad / Secunderabad Reviews

Synchrony Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 9 Synchrony reviews submitted by Synchrony employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Synchrony is the right company for you. 50% of employees reported the ...Read more