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Engaged Employer

Synchrony

Compare

4.3

based on 1.1k Reviews

Video summary

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mid-Sized Company - 2024

Top Rated Company for Women - 2024

Top Rated Financial Services Company - 2024

Filter reviews by

Synchrony Customer Care Executive Hyderabad / Secunderabad Reviews

Updated 6 Feb, 2025

Overall Rating

4.9/5

based on 6 reviews

Rating distribution

4 (66.7%)

2 (33.3%)

0 (0%)

Category Ratings

5.0

Company culture

4.9

Job security

4.9

Work-life balance

4.9

Work satisfaction

4.8

Skill development

4.7

Salary

4.7

Promotions

What employees say about Synchrony?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

60% employees reported

Flexible timing

67% employees reported

Within city

50% employees reported

View more detailed insights

Gender based rating

4.9

Rated by Women

4 reviews

4.9

Rated by Men

2 reviews

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6 reviews found

Sort by: Popular

Customer Care Executive in Hyderabad / Secunderabad

Full Time

Payroll & Transactions Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Feb 2025

Likes

Work life balance

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work policy: 3 days/week from office

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Hyderabad / Secunderabad

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Jan 2025

Likes

What I appreciate most about working at Synchrony Financial s the strong emphasis on collaboration and teamwork,

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Hyderabad / Secunderabad

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Nov 2024

Likes

Good

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Not much recognition or promotion

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Hyderabad / Secunderabad

Contractual

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 23 Apr 2023

Likes

People were good

Skill development - Good
Job security - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Low salary less leaves more work

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Care Executive in Hyderabad / Secunderabad

Recruitment & Talent Acquisition Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

2.0

Work satisfaction

5.0

Company culture

2.0

Work-life balance

posted on 16 May 2018

Likes

Its culture and job security.

Salary - Excellent
Skill development - Good
Job security - Excellent
Company culture - Excellent

Dislikes

Its leave policy. Less career opportunities and favouritism

Work satisfaction - Poor
Work-life balance - Poor

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Care Executive in Hyderabad / Secunderabad

customer service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 16 May 2019

Likes

Ohh it was a great experience working with them. The management was so interactive and approachable. I personally had some family issues so had to leave.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing about it

Work Details

Exciting

Work days: Rotational Shift (Flexible Timings)

Return to all reviews

Top trending discussions

View All

From PIP to Promotion – The Greatest Jugaad Story Ever!

Hey, AB fam, PIP = Corporate death sentence. I was there too🥲—panicking, checking Naukri every 5 minutes, watching Bhagavad Gita reels at 2 AM. Priya Ma’am, my boss, had lost faith in me. Friends said, "Bro, PIP se promotion tak koi nahi jaata." But I refused to go down. My Survival Jugaad? Chai Pe Charcha – Timed my tea breaks with hers. "Ma’am, elaichi daalni chahiye thi." Next day? She agreed. Trst unlocked. In meetings, I nodded like a bobblehead. "Ma’am, truly visionary! Aap to corporate Rani Lakshmi Bai ho!" Smiles = Achieved.. Emotional Connect – She loved dogs. I updated my DP with one. "Ma’am, my dog wakes me up for meetings!" Bond = Secured.😉 The Final Jugaad – She looked stressed. "Ma’am, even Dhoni takes a break!" She smiled. Game over. After a few months "Congrats on your Promotion!" Moral? Hard work is good. Smart work is better. But jugaad? Boss, that’s the best! Got a crazier PIP escape? Drop it below! 😂👇

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Synchrony Hyderabad / Secunderabad Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 6 Synchrony reviews submitted by Synchrony employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Synchrony is the right company for you. 60% of employees reported the ...Read more