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Engaged Employer

Synchrony

Compare

4.3

based on 1.1k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mid-Sized Company - 2024

Top Rated Company for Women - 2024

Top Rated Financial Services Company - 2024

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Synchrony Customer Service Executive Hyderabad / Secunderabad Reviews

based on 28 reviews

Updated 3 Apr, 2024

Overall Rating

3.8/5

How AmbitionBox ratings work?

Category Ratings

4.7

Company culture

4.5

Work-Life balance

4.4

Salary & Benefits

4.3

Job Security

4.3

Skill development

4.0

Promotions/Appraisal

3.4

Work Satisfaction

Top Mentions in Synchrony Customer Service Executive Hyderabad / Secunderabad Reviews

28 reviews found

Sort by: Popular

Customer Service Executive in Hyderabad / Secunderabad

Full Time

Retail Store Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 29 Sep 2023

Likes

The encouragement which the company shows in extra activities for the employees to participate

Dislikes

The heavy call flow in the voice related process

Customer Service Executive in Hyderabad / Secunderabad

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 13 Mar 2023

Likes

Satisfied package for freshers

Dislikes

None

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

2.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 21 Mar 2023

Likes

good management

Dislikes

type of work

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Hyderabad / Secunderabad

Full Time

Customer Support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 12 Jun 2022

Likes

Employee centric organization wch gives opportunity for employee to express there ideas and get appreciation for the same , In terms of rewards . share companies profits with employees ,in terms of treats and outings

Dislikes

Work Details

Professional

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Hyderabad / Secunderabad

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 10 Apr 2022

Likes

Working at synchrony Feels Like you working for your own company. There is not much pressure from the management because they know they candidate will do the work. The only thing they do is motivate us in a positive way so that we reach the targets. Working here feels like more of learning and your own growth.

Dislikes

Everything I say is good about synchrony.

Work Details

The job is quite interesting. Everyone is still at the learning process. I am working here since a year and I love working here. I’m currently working from home, even office started, it’s not mandatory to go to office. The choice is yours.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Hyderabad / Secunderabad

Customer Service Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Promotions/Appraisal

1.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 30 May 2022

Likes

Free transport and company work place was good. I didn't lyk the team leaders attitude towards the employees

Dislikes

Team leaders attitudinal behavior

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Hyderabad / Secunderabad

Contractual

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 14 Mar 2023

Likes

Great place to work

Dislikes

No dislikes

Work Details

Work policy: Full work from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Synchrony.

Customer Service Executive in Hyderabad / Secunderabad

Full Time

Customer Care Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 07 Sep 2022

Likes

IT'S GREAT PLACE TO WORK

Dislikes

Few discouraging and Disappointing managers

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves International Travel.

Discover interview dos and don'ts from real experiences

Customer Service Executive in Hyderabad / Secunderabad

Administration & Staff Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

2.0

Job Security

4.0

Work-Life Balance

posted on 19 Apr 2022

Likes

Every thing

Dislikes

Not such

Work Details

Good

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Hyderabad / Secunderabad

Customer Support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 07 Jul 2021

Likes

Its a great place to work

Dislikes

Freshers are exploited by giving them min wages

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Hyderabad / Secunderabad

Reporting Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 22 Apr 2021

Likes

Perfect work place!!

Dislikes

Nill

Work Details

Awesome

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Hyderabad / Secunderabad

Customer Support Service Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 24 Nov 2020

Likes

Dislikes

Work Details

Work related travel: This is a desk job.

Customer Service Executive in Hyderabad / Secunderabad

Email Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 23 Sep 2020

Likes

Work environment and the way they Take care of their employees.

Work Details

Overall it was superb experience.

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Customer Service Executive in Hyderabad / Secunderabad

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 03 Jan 2019

Likes

great work culture....and experience

Dislikes

www

Work Details

Work timings: Flexible Timings

Customer Service Executive in Hyderabad / Secunderabad

Customer care Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 29 Jul 2019

Likes

You get to follow your passion while you work and you dont feel like you are actually working sometimes. It's great! The leaders and the managers are cooperative when ever required.. It's a great place to work! Always

Dislikes

Nothing as such

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Service Executive in Hyderabad / Secunderabad

Customer service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 04 Aug 2019

Likes

Work-life balance, travel, career growth, training and environment

Dislikes

Politics.

Work Details

Worked as an efficient and eligible customer service representative and resolved their queries.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Hyderabad / Secunderabad

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 28 Jan 2020

Likes

The worknature is very nice there....we don't feel like we are working under pressure ...you just need to meet your scores and nobody will bother you....your career life will be settled.

Dislikes

Nothing

Work Details

Customer service

Work timings: Flexible Timings

Work related travel: This is a desk job.

Employee Benefits

Incentives

Customer Service Executive in Hyderabad / Secunderabad

Financial Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 28 Sep 2019

Likes

Gud place to grow with in

Dislikes

Leaves structure

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Service Executive in Hyderabad / Secunderabad

Echat Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 28 Oct 2019

Likes

The gifts and Friday fun.

Dislikes

Pay was a little less

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves International Travel.

Customer Service Executive in Hyderabad / Secunderabad

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

3.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

2.0

Job Security

2.0

Work-Life Balance

posted on 18 Feb 2019

Likes

nothing

Dislikes

pay, compensation and benefits

Work Details

Work days: Rotational Shift (Strict Timings)

Top trending discussions

View All

I recently graduated in 2024 with a Bachelor of Engineering degree in Computer Science and Engineering. I have secured a job as a Business Analyst at an eCommerce brand with a salary package of 4.5 LPA. Considering I graduated from a tier 3 college and got the job off-campus, is this a good package? What should I focus on next: skill development or switching skills? If I choose to skill up, how should I go about it? Should I join a course or pursue certifications? Additionally, I am curious about pursuing further studies—should I opt for an M.Tech or an MBA?

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Synchrony Hyderabad / Secunderabad Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 28 Synchrony reviews submitted by Synchrony employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Synchrony is the right company for you. 65% of employees reported the...Read more