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Filter reviews by

Synchrony Senior Quality Analyst Reviews

Updated 7 Jan, 2023

Overall Rating

4.7/5

based on 7 reviews

Rating distribution

5

5 (71.4%)

4

2 (28.6%)

3

0 (0%)

2

0 (0%)

1

0 (0%)

Category Ratings

4.7

Job security

4.5

Company culture

4.5

Work-life balance

4.2

Skill development

3.9

Work satisfaction

3.4

Promotions

2.6

Salary

What employees say about Synchrony?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

100% employees reported

Flexible timing

100% employees reported

No travel

86% employees reported

View more detailed insights

Gender based rating

4.6

Rated by Women

4 reviews

5.0

Rated by Men

2 reviews

Synchrony is rated 4.7 out of 5 stars on AmbitionBox, based on 7 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with th ... Read more

Synchrony is rated 4.7 out of 5 stars on AmbitionBox, based on 7 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

7 reviews found

Sort by: Popular

Senior Quality Analyst in Hyderabad / Secunderabad

Full Time

·

Quality Assurance and Testing Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 08 Mar 2022

Likes

Very less pay. You are forced to take calls even you move into other role. Pay is very very less. You can expect hike only upto 6% even you are excellant performer. Leaves are a big headache. You will have sufficient leave balance but no slots as usual to get approved. Pay is very very less across. You will get gifts quaterly and other occasions which they say that they are doing so much for employees. If pay slab is increased people will come forward to work and people will refer others....Read More

Job security - Good
Company culture - Good

Dislikes

Pay is very less. Only 3k per month hike you get every year. Hardly 30to 32k increase you get as yearly hike.

Salary - Bad

Work Details

Forced to support calling so forced to do night shifts

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Quality Analyst in Hyderabad / Secunderabad

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 07 May 2022

Likes

Work life balance is pretty good

Skill development - Good
Job security - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

pay could be better

Salary - Poor

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Quality Analyst (working remotely)

Full Time

·

Quality Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Jan 2023

Likes

Love it,......

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Bad paymasters .....

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Quality Analyst in Hyderabad / Secunderabad

Quality Assurance and Testing Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Apr 2021

Likes

Employee centric

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

N/A

Work Details

It was like a family environment caring and encouraging growth..

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Quality Analyst in Hyderabad / Secunderabad

Quality Assurance and Testing Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Apr 2021

Likes

Job security, Company policies

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Politics involved while recruiting internal

Work Details

Work related travel: This is a desk job.

Senior Quality Analyst in Hyderabad / Secunderabad

Quality Assurance and Testing Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Aug 2018

Likes

Work environment is so amazing that I feel it as my second home.

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Synchrony is looking forward in getting new projects and hire more people.

Work Details

I monitor quality of collection calls

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Quality Analyst in Hyderabad / Secunderabad

Quality Assurance and Testing Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Feb 2018

Likes

Its an amazing company. The company is so employee friendly. The managers are humans. They are not robots feeded with policies. They listen and understand our concerns and make way for both to resolve it and get things better.

Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary

Work Details

Its good. Not monotonous. Job timings are flexible with transport facility.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Synchrony.

Top trending discussions

View All

I have job which gives 6 CTC, YOE: 2 years I need good paying since other batchemates are grabbing packages such as 20+ LPA They have done MBA. I also plan to do the same but my current role is too good. No work pressure, helpful colleagues. From last organization which was super toxic this is a gem. Im not sure what to do Can you guys suggest me

Need help on career

Stay at current role

78 participants . poll closed

Got a question about Synchrony?

Ask anonymously on communities.

Similar Designation Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

QA Engineer in Bangalore / Bengaluru

Full Time

·

Quality Assurance and Testing Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 27 Jun 2023

Likes

FLexibility regarding time and work from home policies

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Trainings to new joiners are pathetic

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Associate in Hyderabad / Secunderabad

Full Time

·

Hardware Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 13 Feb 2024

Likes

Training is good

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Company culture - Excellent

Dislikes

Work pressure

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Associate in Hyderabad / Secunderabad

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 23 May 2023

Likes

Company gives more to learn new things

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing

Work Details

Work policy: Gave chance to employees as their to work from office or hoje

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Software Engineer in Hyderabad / Secunderabad

Full Time

·

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Mar 2023

Likes

iam like it that COMPANY.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

iam like this job .

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Associate in Hyderabad / Secunderabad

Full Time

·

Other Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

5.0

Job security

2.0

Promotions

1.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 19 Feb 2024

Likes

Goodies and friendly environment

Job security - Excellent
Company culture - Good

Dislikes

Salary issue,no value to ex employees recently experienced

Skill development - Bad
Promotions - Poor
Work satisfaction - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Associate in Hyderabad / Secunderabad

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

1.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 24 Jun 2022

Likes

Culture and people

Salary - Good
Job security - Good
Company culture - Good

Dislikes

Growth options

Skill development - Bad

Work Details

.na

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Quality Analyst (working remotely)

Full Time

·

Operations Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

2.0

Skill development

4.0

Job security

1.0

Promotions

4.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 10 Oct 2024

Likes

Na

Salary - Good
Job security - Good
Work satisfaction - Good

Dislikes

Mannager and AVP and discussing politics There is no career growth.. if your favorite of managers and AVPs and VPs then only u will get promotion

Skill development - Poor
Promotions - Bad
Company culture - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Software Engineer (working remotely)

Full Time

·

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Aug 2023

Likes

Very good company to start a career and it provides good benefits to Employees

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Timings are like from 2pm to 11pm It is like not good

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Associate (working remotely)

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Sep 2023

Likes

Everything correct lovely great place to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing at all no cons

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

System Engineer (working remotely)

Full Time

·

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Jan 2025

Likes

Good

Salary - Good
Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

None to say about

Other Synchrony Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

Collection Representative in Hyderabad / Secunderabad

Full Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Nov 2024

Likes

I love how synchrony treats their employees work full of joy, smiles and happiness, even though i have a 100 other opportunity i'd still choose Synchrony over all of them. I mean Synchrony is that great place to work indeed no denial about that.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There's none

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Fraud Specialist in Hyderabad / Secunderabad

Full Time

·

Security / Fraud Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

3.0

Job security

1.0

Promotions

4.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 08 Oct 2024

Likes

I worked synchrony for 2years, I have put down my papers and wanted to take back but the managers politics is not good, managers in synchrony are way to rude to the employees. And the worst part of the company is they don’t take the ex employees again. If someone out there reading this feedback please try to understand that just because of those rude managers me and many employees have lost they jobs....Read More

Salary - Good
Work satisfaction - Good

Dislikes

Managers are very rude to employees. I really wanted to rejoin synchrony but the management out there made a great decision that ex employees can’t rejoin seriously?????

Promotions - Bad
Company culture - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Representative Executive in Hyderabad / Secunderabad

Full Time

·

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 03 Feb 2025

Likes

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Overall Rating

Senior Representative in Hyderabad / Secunderabad (working remotely)

Full Time

·

Business Process Quality Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Jan 2025

Likes

Amazing company to work with who treats employees as Family

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Customer Care Executive in Hyderabad / Secunderabad

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Jan 2025

Likes

What I appreciate most about working at Synchrony Financial s the strong emphasis on collaboration and teamwork,

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Relationship Associate in Hyderabad / Secunderabad

Full Time

·

Operations Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

3.0

Skill development

5.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 21 Jan 2025

Likes

Permanent work from home opyion

Job security - Excellent

Dislikes

Toxic culture lack of growth favouritism

Salary - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Senior Customer Representative in Hyderabad / Secunderabad

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

3.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Jan 2025

Likes

The work culture and benifits are amazing and all the employees are vintage so got to learn alot

Salary - Good
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

They hiring for contract based

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Representative in Hyderabad / Secunderabad

Full Time

·

Banking Operations Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 18 Jan 2025

Likes

Many things in my head

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Non as such I can think of

Associate Vice President Analytics in Bangalore / Bengaluru

Full Time

·

Data Science & Machine Learning Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

5.0

Work-life balance

posted on 05 Jan 2025

Likes

Nope

Work-life balance - Excellent

Dislikes

Na na na nan nann anna

Salary - Bad
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor

Information Security Analyst in Hyderabad / Secunderabad

Full Time

·

Technology / IT Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

5.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 30 Dec 2024

Likes

Company Culture

Skill development - Excellent
Company culture - Good

Dislikes

Nothing, excellence is what matters

Salary - Poor
Promotions - Poor

More about working at Synchrony

#16 Best Mid-Sized Company

#2 Best Mid-Sized Financial Services Company - 2021

HQ - Stamford, UnitedStates
Financial Services
1k-5k Employees (India)

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Synchrony Senior Quality Analyst Reviews by Locations

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 7 Synchrony reviews submitted by Synchrony employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Synchrony is the right company for you. 100% of employees reported the... working days at Synchrony as Monday to Friday. 100% employees reported the work timings at Synchrony as Flexible timing. Read more

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Synchrony Senior Quality Analyst Reviews

Synchrony Senior Quality Analyst Salary

based on 26 salaries

₹4.7 L/yr - ₹6.5 L/yr

28% less than the average Senior Quality Analyst Salary in India

View more details

Employee Benefits for Synchrony Senior Quality Analyst

Office cab/shuttle

2 total responses

Office gym

2 total responses

Child care facility

1 total response

Health insurance

1 total response

+2 more benefits

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