Upload Button Icon Add office photos
Filter reviews by

Spicejet Customer Service Executive Reviews

based on 118 reviews
Updated 24 Oct, 2024

Overall Rating

3.4/5
How AmbitionBox ratings work?

Category Ratings

3.7

Skill development

3.5

Company culture

3.3

Work-life balance

3.2

Work satisfaction

3.1

Promotions

3.0

Job security

2.9

Salary

Top Mentions in Spicejet Customer Service Executive Reviews

118 reviews found

Sort by: Popular

Similar companies for Customer Service Executive

View All
InterGlobe Aviation Reviews
3.5
 • 223 Reviews
Air India Reviews
4.1
 • 46 Reviews
Go First Reviews
3.8
 • 41 Reviews
Jet Airways Reviews
4.5
 • 32 Reviews
Qatar Airways Reviews
4.5
 • 16 Reviews
British Airways Reviews
1.8
 • 6 Reviews
AISATS Reviews
3.1
 • 13 Reviews
View more

View More

Logo
You are reading trusted reviews. Keep reading to find out more about Spicejet.

Discover interview dos and don'ts from real experiences

Claim your company page and respond to reviews as an employer.

People also ask about Spicejet's Customer Service Executives

Is Spicejet a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 118 employee reviews, it's clear that most customer service executives have an average experience working at Spicejet. Skill development holds the highest rating at 3.7, while salary is rated the lowest amongst all factors at 2.9. Read reviews about skill development and salary on AmbitionBox.
Does Spicejet pay their Customer Service Executives well?
According to AmbitionBox reviews, Spicejet customer service executives rate their salary and benefits at 2.9 out of 5, based on 118 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Spicejet's customer service executives salaries here and to read reviews specifically about salary and benefits at Spicejet for customer service executives, click here.
How is the work culture at Spicejet for Customer Service Executives?
Work culture at Spicejet for customer service executives is rated 3.5 out of 5 by 118 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Spicejet for customer service executives, click here.
How is the job security at Spicejet for Customer Service Executives?
Based on 118 reviews on AmbitionBox, Spicejet's customer service executives rate job security at 3.0 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Spicejet for customer service executives, click here.

Tell us how to improve this page.

Gender Based Ratings for Spicejet Customer Service Executive

based on 104 reviews
3.7
Rated by 39 Women

Rated 4.0 for Company culture and 4.0 for Skill development

women
3.2
Rated by 65 Men

Rated 3.5 for Skill development and 3.1 for Work-life balance

men

Working Days for Spicejet Customer Service Executive

based on 118 reviews
Rotational Shift
78%
Monday to Friday
8%
Other
6%
Monday to Saturday
5%
Alternate Saturday off
3%

Work Timings for Spicejet Customer Service Executive

based on 118 reviews
Flexible timing
Strict (3am - 1pm)
Strict (11pm - 7am)
59%
4%
2%
35% employees reported other strict timings

Shift Timings for Spicejet Customer Service Executive

based on 118 reviews
Day shift
Night shift
91%
9%

Business Travel for Spicejet Customer Service Executive

based on 118 reviews
No travel
43%
Within country
27%
Within city
23%
International travel
7%
Spicejet Customer Service Executive Salary
based on 540 salaries
₹1.7 L/yr - ₹5.5 L/yr
5% more than the average Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
9 total responses
freemeal
Free meal
2 total responses
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
10 total responses
+2 more benefits
Compare Spicejet with

InterGlobe Aviation

3.6
Compare

Air India

3.8
Compare

Vistara

3.6
Compare

Go First

3.7
Compare
write
Rate your company