Spicejet is rated
3.4 out of 5 stars on
AmbitionBox, based on 118 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Spicejet is rated
3.4 out of 5 stars on
AmbitionBox, based on 118 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Spicejet Customer Service Executive Reviews
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118 reviews found
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Popular
Customer Service Executive in
Visakhapatnam
Flight & Airport Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
5.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 17 Jan 2022
Likes
Through out my journey I learned many things.
Salary - Good
Skill development - Excellent
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Everything is good
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Customer Service Executive in
Hyderabad / Secunderabad
Customer Service Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
3.0
Skill development
2.0
Job security
2.0
Promotions
3.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 07 Oct 2020
Likes
Supportive colleagues nice uniform
Dislikes
Appraisal are not done regularly ask for huge amount as an job security which is returned back after 30 Months of service
Salary - Poor
Job security - Poor
Promotions - Poor
Company culture - Poor
Work Details
The job is interesting.meets lots of new people daily
Growth development and hike
U never get opportunity to develop
Promotions - Bad
Work Details
Good and neat
Work timings: Strict Timings
Work related travel: This job involves
Travel Within Country.
Customer Service Executive in
Chennai
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Salary
2.0
Skill development
2.0
Job security
1.0
Promotions
5.0
Work satisfaction
2.0
Company culture
5.0
Work-life balance
posted on 15 Apr 2021
Likes
COLLEQUES
Work satisfaction - Excellent
Work-life balance - Excellent
Dislikes
MANAGEMENT
Salary - Bad
Skill development - Poor
Job security - Poor
Promotions - Bad
Company culture - Poor
Work Details
POOR
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Customer Service Executive in
India
Corporate Training Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 21 Jul 2020
Likes
Worst Airline ever for Passenger and Employees
Dislikes
I dislike Spice Jet entirely...
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Executive in
Vohs
Flight & Airport Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
2.0
Company culture
1.0
Work-life balance
posted on 26 Nov 2021
Likes
There is no value of hard worker...
Dislikes
If you want to get promoted, you have to do back bating with the managers.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Gurgaon Haryana
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
4.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 01 Aug 2020
Likes
As it describes itself as RED HOT SPICY, life in SpiceJet is much more spicy... People around was awfull.. Very supportive environment.. Good security till door step... Lot of knowledge in dealing with unknowns.. Simply awesome!!
Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Dislikes
"Management!!" - Not completely... As usual in this world! Similarly there is is isss partiality where everyone is suffering..
Work Details
Awful
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within Country.
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Spicejet.
Customer Service Executive in
New Delhi
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
5.0
Skill development
3.0
Job security
2.0
Promotions
3.0
Work satisfaction
2.0
Company culture
5.0
Work-life balance
posted on 03 May 2021
Likes
We are not satisfied with your our comapny organization
Customer Service Executive in
Bangalore / Bengaluru
Flight & Airport Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 18 Apr 2020
Likes
Had a great time working with the company, had a great team nice work place, training time was awesome missing those days, best work place to start new career in aviation...
Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
I didn't dislike anything about SpiceJet..
Work Details
Handling counters
Managing boarding gates as well as arrivals.
Answering to the queries of passengers at reservation.
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Customer Service Executive in
Mumbai
Administration Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 12 Oct 2020
Dislikes
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
Customer Service Executive in
Bangalore / Bengaluru
Aviation Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 18 Mar 2021
Likes
Challenging, good work environment and culture.
Skill development - Excellent
Job security - Excellent
Promotions - Good
Dislikes
Management, unusual shift timings.
Work Details
Challenging, unco-operative seniors bit hard at initial days. As an active learning and adoptable individual it was easy to cope up with team and did my best. Although it was hard working I would always thank the company as it thought many good stuff
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Gurgaon / Gurugram
APS Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Salary
5.0
Skill development
3.0
Job security
3.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 02 Apr 2020
Likes
Friendly atmosphere
Skill development - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Salary package was very less
Salary - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Service Executive in
Guwahati
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
3.0
Promotions
1.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 04 Oct 2020
Likes
Excellent supporting teammates
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Seniors need to be well behaved with other staffs
Work satisfaction - Bad
Work Details
Job was quite excellent I had been loving it but only thing is that behaviour of seniors
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Customer Service Executive in
Gurgaon / Gurugram
Passenger Service Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 08 May 2021
Likes
If possible then do not go SpiceJet such a Very cheap work culture
Dislikes
Third class work culture
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Executive in
Kolkata
Aps Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
5.0
Skill development
2.0
Job security
3.0
Promotions
4.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 13 Oct 2019
Likes
Lessb
Skill development - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
Less opportunity
Rigid
Job security - Poor
Work Details
Assist passengers and maiming on time performance
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Madurai
Airport services Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 23 Jan 2020
Likes
Growth
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing
Customer Service Executive in
Chennai
Commercial department Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
4.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 18 Oct 2019
Likes
It's a outstanding team work.
Job security, we can travel with ELT
Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Dislikes
Work life balance due to night shift
Work Details
Customer SERVICE designation we had different Allocation in day by day
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Bangalore / Bengaluru
Flight & Airport Operations Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
2.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 12 Apr 2019
Likes
Only brand
Skill development - Good
Job security - Good
Promotions - Good
Dislikes
Salary
Salary - Poor
Work satisfaction - Poor
Work Details
Good
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Hyderabad / Secunderabad
Flight & Airport Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
3.0
Skill development
4.0
Job security
3.0
Promotions
2.0
Work satisfaction
4.0
Company culture
2.0
Work-life balance
posted on 27 Dec 2018
Likes
Work environment is really good and team support in all aspects.
Job security - Good
Company culture - Good
Dislikes
Growth and opportunities less
Salary - Poor
Work satisfaction - Poor
Work-life balance - Poor
Work Details
Job is good not much to do . some times cluster .
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Customer Service Executive in
Mumbai
Flight & Airport Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 08 May 2019
Likes
Excellent team with support and love,training, learning environment and balanced shifts with regular weekoffs.
Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nil
Work Details
Challenging but exciting as i got chance to meet people from different cultures,learned to work under pressure, on time performance, flexible to any shift/day even over time.
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
People also ask about Spicejet's Customer Service Executives
Is Spicejet a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 118 employee reviews, it's clear that most customer service executives have an average experience working at Spicejet. Skill development holds the highest rating at 3.7, while salary is rated the lowest amongst all factors at 2.9. Read reviews about skill development and salary on AmbitionBox.
Does Spicejet pay their Customer Service Executives well?
According to AmbitionBox reviews, Spicejet customer service executives rate their salary and benefits at 2.9 out of 5, based on 118 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Spicejet's customer service executives salaries here and to read reviews specifically about salary and benefits at Spicejet for customer service executives, click here.
How is the work culture at Spicejet for Customer Service Executives?
Work culture at Spicejet for customer service executives is rated 3.5 out of 5 by 118 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Spicejet for customer service executives, click here.
How is the job security at Spicejet for Customer Service Executives?
Based on 118 reviews on AmbitionBox, Spicejet's customer service executives rate job security at 3.0 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Spicejet for customer service executives, click here.
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