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Spicejet Customer Service Executive Reviews

Updated 24 Oct, 2024
Overall Rating
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3.4/5
based on 118 reviews

Rating distribution

Category Ratings

3.7

Skill development

3.5

Company culture

3.3

Work-life balance

3.2

Work satisfaction

3.1

Promotions

3.0

Job security

2.9

Salary

What employees say about Spicejet?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

78% employees reported

Flexible timing

Flexible timing

59% employees reported

No travel

No travel

43% employees reported

Gender based rating

3.7
female

Rated by Women

39 reviews

3.2
male

Rated by Men

65 reviews

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Top Mentions in Spicejet Customer Service Executive Reviews

118 reviews found

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People also ask about Spicejet's Customer Service Executives

Is Spicejet a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 118 employee reviews, it's clear that most customer service executives have an average experience working at Spicejet. Skill development holds the highest rating at 3.7, while salary is rated the lowest amongst all factors at 2.9. Read reviews about skill development and salary on AmbitionBox.
Does Spicejet pay their Customer Service Executives well?
According to AmbitionBox reviews, Spicejet customer service executives rate their salary and benefits at 2.9 out of 5, based on 118 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Spicejet's customer service executives salaries here and to read reviews specifically about salary and benefits at Spicejet for customer service executives, click here .
How is the work culture at Spicejet for Customer Service Executives?
Work culture at Spicejet for customer service executives is rated 3.5 out of 5 by 118 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Spicejet for customer service executives, click here .
How is the job security at Spicejet for Customer Service Executives?
Based on 118 reviews on AmbitionBox, Spicejet's customer service executives rate job security at 3.0 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Spicejet. To read reviews about job security at Spicejet for customer service executives, click here .

Tell us how to improve this page.

Spicejet Customer Service Executive Salary
based on 526 salaries
₹1.7 L/yr - ₹5.5 L/yr
At par with the average Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
9 total responses
freemeal
Free meal
2 total responses
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
10 total responses
+2 more benefits
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