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Spicejet

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3.6

based on 1.1k Reviews

Video summary

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Spicejet Customer Service Executive Hyderabad / Secunderabad Reviews

Updated 14 Dec, 2023

Overall Rating

4.2/5

based on 8 reviews

Rating distribution

2 (25.0%)

5 (62.5%)

1 (12.5%)

0 (0%)

Category Ratings

4.5

Skill development

3.8

Promotions

3.6

Work satisfaction

3.5

Company culture

3.4

Work-life balance

2.9

Salary

2.7

Job security

What employees say about Spicejet?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

66% employees reported

Flexible timing

71% employees reported

No travel

86% employees reported

View more detailed insights

Gender based rating

4.5

Rated by Women

3 reviews

3.9

Rated by Men

3 reviews

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8 reviews found

Sort by: Popular

Customer Service Executive in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations - Other Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

5.0

Skill development

2.0

Job security

5.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 14 Dec 2023

Likes

No comments

Skill development - Excellent
Promotions - Excellent

Dislikes

Not much better

Salary - Poor
Job security - Poor
Work satisfaction - Poor

Customer Service Executive in Hyderabad / Secunderabad

Customer Service executive Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

2.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Dec 2021

Likes

Good company to work...the work culture is awesome.

Skill development - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Job security - Poor

Work Details

Awesome

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Hyderabad / Secunderabad

Airline Services Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 31 Jan 2021

Likes

I learned alot in this organization everyone is good and helpful

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent

Dislikes

there is nothing about dislike everything is good

Work Details

good enough

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Service Executive in Hyderabad / Secunderabad

Customer Service Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 07 Oct 2020

Likes

Supportive colleagues nice uniform

Dislikes

Appraisal are not done regularly ask for huge amount as an job security which is returned back after 30 Months of service

Salary - Poor
Job security - Poor
Promotions - Poor
Company culture - Poor

Work Details

The job is interesting.meets lots of new people daily

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Service Executive in Hyderabad / Secunderabad

Flight & Airport Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

2.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 27 Dec 2018

Likes

Work environment is really good and team support in all aspects.

Job security - Good
Company culture - Good

Dislikes

Growth and opportunities less

Salary - Poor
Work satisfaction - Poor
Work-life balance - Poor

Work Details

Job is good not much to do . some times cluster .

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within Country.

Customer Service Executive in Hyderabad / Secunderabad

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

2.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 16 Nov 2018

Likes

Team work and good co-ordination between cse and above position

Skill development - Excellent
Job security - Good
Company culture - Good

Dislikes

Partial towards the particular staff,lot of groupisms and politics of course no proper growth

Work satisfaction - Poor

Work Details

Certainly not boring but definitely hectic that again depends on the flights..but enjoy with the atmosphere and work compliance

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Hyderabad / Secunderabad

Customer service Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

5.0

Skill development

3.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 19 Dec 2018

Likes

Working environment and Hospitality

Skill development - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent

Dislikes

Changing of Shift

Salary - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Spicejet.

Customer Service Executive in Hyderabad / Secunderabad

Customer service Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

1.0

Work satisfaction

4.0

Company culture

1.0

Work-life balance

posted on 08 Aug 2017

Likes

Multi cultural interaction Different people daily new faces

Skill development - Good
Job security - Excellent
Promotions - Good
Company culture - Good

Dislikes

On time performance pressure Paying from pockets if ua doing mistakes like putting extra baggage weight of a passenger and not collected excess baggage charges u got to pay from ua pockets

Salary - Poor
Work satisfaction - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employee Benefits

40 Free air tickets per year for employees n family

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Career Advice

a procurement specialist

Am I on right path?

Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks. My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K. With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes. Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?

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Spicejet Customer Service Executive Reviews by Locations

Spicejet Hyderabad / Secunderabad Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 8 Spicejet reviews submitted by Spicejet employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Spicejet is the right company for you. 66% of employees reported the wor...Read more