Qatar Airways Customer Service Executive Reviews by 10+ Employees | Rated 4.5/5

What employees say about Qatar Airways?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

86% employees reported

Flexible timing

69% employees reported

No travel

73% employees reported

View more detailed insights

Gender based rating

4.6

Rated by Women

7 reviews

4.5

Rated by Men

10 reviews

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17 reviews found

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Customer Service Executive in Ahmedabad

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Mar 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Ahmedabad

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 19 Jan 2025

Likes

The salary is good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Work-life balance - Good

Dislikes

just the rotational shift schedule is bit hectic

Customer Service Executive in New Delhi

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

3.0

Skill development

5.0

Job security

2.0

Promotions

3.0

Work satisfaction

5.0

Company culture

2.0

Work-life balance

posted on 24 Nov 2024

Likes

Working their

Salary - Excellent
Job security - Excellent
Company culture - Excellent

Dislikes

Disbalance of rotational shift

Promotions - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Ahmedabad

Full Time

Airline Services Department

3.0

Overall Rating

3.0

Category Ratings

5.0

Salary

3.0

Skill development

4.0

Job security

1.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 25 May 2024

Likes

Salary wise is good Some people have good nature personally and work wise

Salary - Excellent
Job security - Good

Dislikes

Problem is the shift 3 different shifts in a week that affects health.

Promotions - Bad
Work satisfaction - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Doha

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Dec 2023

Likes

Everything i growed a lot in this airlines and I think it is a number 1 airlines because of its hardwork

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Security, I think I personally felt that because it's to strick it's to insecure itself

Work Details

Work days: Rotational Shift (Strict Timings)

Customer Service Executive in Doha

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

2.0

Job security

2.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Mar 2023

Likes

Diversity

Salary - Excellent
Skill development - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No job security

Job security - Poor
Promotions - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Doha

Contractual

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

1.0

Job security

1.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Sep 2023

Likes

5 star Airline

Salary - Excellent
Skill development - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Hard work but no value

Job security - Bad
Promotions - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Customer Service Executive in Mumbai

Tourism Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Apr 2022

Likes

Excellent work profile

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Standard salary and no increase yearly

Work Details

Excellent

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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Customer Service Executive in Qatar

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Mar 2022

Likes

I had a great experience with qatar airways as a staff i don't have any dislikes to disclose

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I don't have any dislikes

Work Details

I have 6 years of experience in qatar as a customer service agent .The time I had with qatar airways was awesome and I enjoyed aloat

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves International Travel.

Customer Service Executive in Ahmedabad

Privilege club Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

4.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 28 May 2022

Likes

Nothing

Job security - Good

Dislikes

Everything

Skill development - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Customer Service Executive in Doha

Flight & Airport Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Sep 2020

Likes

i liked the company policies after terminating the staff help them in all the ways.

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

customer services representative

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Customer Service Executive in Doha

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Mar 2021

Likes

Everything

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Awesome

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Doha

Flight & Airport Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Nov 2019

Likes

The passion to be best

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Being away from family but that’s temporary.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Qatar

Flight & Airport Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

2.0

Job security

4.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 07 Oct 2022

Likes

Qatar give the opportunity to speak

Skill development - Good
Promotions - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

Hire and Fire

Job security - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Ahmedabad

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Jun 2022

Likes

I enjoyed nwork culture

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing was a dislike there

Work Details

Work days: Rotational Shift

Work related travel: This is a desk job.

Customer Service Executive in Ahmedabad

Airline Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Jan 2019

Likes

Supporting staff.. gives lots of opportunity to learn ..

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Handling privileged club .. frequent flier programme

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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AmbitionBox has 17 Qatar Airways reviews submitted by Qatar Airways employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Qatar Airways is the right company for you. 86% of employees ...Read more

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Qatar Airways Customer Service Executive Reviews

Qatar Airways Customer Service Executive Reviews

What employees say about Qatar Airways?

Workplace insights

Rotational Shift

Flexible timing

No travel

Gender based rating

Rated by Women

Rated by Men

17 reviews found

Top Qatar Airways Customer Service Executive Interview Questions

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