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Qatar Airways

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3.9

based on 566 Reviews

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Qatar Airways Customer Service Executive Reviews

Updated 10 Mar, 2025
Overall Rating
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4.5/5
based on 17 reviews

Rating distribution

Category Ratings

4.8

Salary

4.4

Skill development

4.3

Company culture

4.0

Job security

4.0

Work-life balance

3.7

Work satisfaction

3.2

Promotions

What employees say about Qatar Airways?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

86% employees reported

Flexible timing

Flexible timing

69% employees reported

No travel

No travel

73% employees reported

View more detailed insights

Gender based rating

4.6
female

Rated by Women

7 reviews

4.5
male

Rated by Men

10 reviews

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17 reviews found

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Top Qatar Airways Customer Service Executive Interview Questions

asked in Customer Service Executive interview
Q1. How will handle an angry passenger
View answer (1)
asked in Customer Service Executive interview
Q2. What is aviation security
View answer (1)
asked in Customer Service Executive interview
Q3. What is aviation
View answer (1)
asked in Customer Service Executive interview
Q4. Thoughts on india market
View answer (1)
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Interview Tips & Stories
2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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Qatar Airways Customer Service Executive Reviews by Locations

Qatar Airways Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 17 Qatar Airways reviews submitted by Qatar Airways employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Qatar Airways is the right company for you. 86% of employees ...reported the working days at Qatar Airways as Rotational Shift. 69% employees reported the work timings at Qatar Airways as Flexible timing. Read more
Qatar Airways Customer Service Executive Salary
based on 67 salaries
₹4 L/yr - ₹9 L/yr
82% more than the average Customer Service Executive Salary in India
View more details
Employee Benefits for Qatar Airways Customer Service Executive
healthInsurance
Health insurance
1 total response
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
stock
Stock options
0 total responses
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Compare Qatar Airways with

InterGlobe Aviation

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3.6
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Air India Sats Airport Services

3.7
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