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Qatar Airways

Compare

based on 522 Reviews

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Reviews
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1.9k
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Qatar Airways Customer Service Executive Reviews

based on 15 reviews

Updated 24 Nov, 2024

Overall Rating

4.3/5

How AmbitionBox ratings work?

5

11

4

2

3

1

2

0

1

1

Category Ratings

4.8

Salary & Benefits

4.5

Company culture

4.0

Skill development

3.8

Work Satisfaction

3.6

Job Security

3.6

Work-Life balance

2.6

Promotions/Appraisal

Qatar Airways is rated 4.3 out of 5 stars on AmbitionBox, based on 15 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

Read more

Qatar Airways is rated 4.3 out of 5 stars on AmbitionBox, based on 15 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

15 reviews found

Sort by: Popular

Customer Service Executive in New Delhi

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

2.0

Work-Life Balance

posted on 24 Nov 2024

Likes

Working their

Dislikes

Disbalance of rotational shift

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Ahmedabad

Full Time

·

Airline Services Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

2.0

Work-Life Balance

posted on 25 May 2024

Likes

Salary wise is good Some people have good nature personally and work wise

Dislikes

Problem is the shift 3 different shifts in a week that affects health.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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Customer Service Executive in Doha

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

3.0

Job Security

5.0

Work-Life Balance

posted on 13 Dec 2023

Likes

Everything i growed a lot in this airlines and I think it is a number 1 airlines because of its hardwork

Dislikes

Security, I think I personally felt that because it's to strick it's to insecure itself

Work Details

Work days: Rotational Shift (Strict Timings)

Top Qatar Airways Customer Service Executive Interview Questions

asked in Customer Service Executive interview

Q1. How will handle an angry passenger

View answer (1)

asked in Customer Service Executive interview

Q2. What is aviation security

View answer (1)

asked in Customer Service Executive interview

Q3. What is aviation

View answer (1)

asked in Customer Service Executive interview

Q4. Thoughts on india market

View answer (1)

Customer Service Executive in Doha

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

2.0

Job Security

5.0

Work-Life Balance

posted on 07 Mar 2023

Likes

Diversity

Dislikes

No job security

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Doha

Contractual

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

1.0

Job Security

5.0

Work-Life Balance

posted on 27 Sep 2023

Likes

5 star Airline

Dislikes

Hard work but no value

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Mumbai

Tourism Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 13 Apr 2022

Likes

Excellent work profile

Dislikes

Standard salary and no increase yearly

Work Details

Excellent

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Qatar

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 24 Mar 2022

Likes

I had a great experience with qatar airways as a staff i don't have any dislikes to disclose

Dislikes

I don't have any dislikes

Work Details

I have 6 years of experience in qatar as a customer service agent .The time I had with qatar airways was awesome and I enjoyed aloat

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves International Travel.

You are reading trusted reviews. Keep reading to find out more about Qatar Airways.

Customer Service Executive in Ahmedabad

Privilege club Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

2.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

1.0

Work-Life Balance

posted on 28 May 2022

Likes

Nothing

Dislikes

Everything

Discover interview dos and don'ts from real experiences

Customer Service Executive in Doha

Flight & Airport Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

3.0

Job Security

5.0

Work-Life Balance

posted on 23 Sep 2020

Likes

i liked the company policies after terminating the staff help them in all the ways.

Dislikes

no

Work Details

customer services representative

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Customer Service Executive in Doha

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 27 Mar 2021

Likes

Everything

Dislikes

Nothing

Work Details

Awesome

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Doha

Flight & Airport Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 12 Nov 2019

Likes

The passion to be best

Dislikes

Being away from family but that’s temporary.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Qatar

Flight & Airport Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

2.0

Job Security

4.0

Work-Life Balance

posted on 07 Oct 2022

Likes

Qatar give the opportunity to speak

Dislikes

Hire and Fire

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Ahmedabad

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 01 Jun 2022

Likes

I enjoyed nwork culture

Dislikes

Nothing was a dislike there

Work Details

Na

Work days: Rotational Shift

Work related travel: This is a desk job.

Customer Service Executive in Ahmedabad

Airline Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 10 Jan 2019

Likes

Supporting staff.. gives lots of opportunity to learn ..

Dislikes

Nothing

Work Details

Handling privileged club .. frequent flier programme

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Ahmedabad

Full Time

·

Customer Success Department

5.0

posted on 30 Jan 2024

Overall Rating

Top trending discussions

View All

effortlesswinner

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

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More about working at Qatar Airways

HQ - Doha, Qatar
Aviation
1k-5k Employees (India)

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Qatar Airways Customer Service Executive Reviews by Locations

Qatar Airways Customer Service Executive Doha Reviews
Qatar Airways Customer Service Executive Ahmedabad Reviews

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 15 Qatar Airways reviews submitted by Qatar Airways employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Qatar Airways is the right company for you. 84% of employees ...reported the working days at Qatar Airways as Rotational Shift. 75% employees reported the work timings at Qatar Airways as Flexible timing. Read more

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Qatar Airways Reviews >
Qatar Airways Customer Service Executive Reviews

Gender Based Ratings for Qatar Airways Customer Service Executive

based on 15 reviews

4.3

Rated by 6 Women

Rated 5.0 for Company Culture and 5.0 for Salary & Benefits

4.3

Rated by 9 Men

Rated 4.8 for Salary & Benefits and 4.3 for Company Culture

Working Days for Qatar Airways Customer Service Executive

based on 15 reviews

Rotational Shift

84%

Monday to Saturday

8%

Monday to Friday

8%

Work Timings for Qatar Airways Customer Service Executive

based on 15 reviews

Flexible timing

Strict (9am - 5pm)

Strict (2am - 11am)

75%

17%

8%

Shift Timings for Qatar Airways Customer Service Executive

based on 15 reviews

Day shift

100%

Business Travel for Qatar Airways Customer Service Executive

based on 15 reviews

No travel

72%

International travel

14%

Within country

7%

Within city

7%

Qatar Airways Customer Service Executive Salary

based on 69 salaries

₹3 L/yr - ₹10.5 L/yr

95% more than the average Customer Service Executive Salary in India

View more details

Employee Benefits for Qatar Airways Customer Service Executive

Health insurance

1 total response

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

Stock options

0 total responses

View All

Compare Qatar Airways with

Emirates Airlines

3.8

Compare

Etihad Airways

4.1

Compare

Air India

3.8

Compare

InterGlobe Aviation

3.6

Compare

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