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SmartConnect Technologies

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2.7

based on 82 Reviews

Filter reviews by

SmartConnect Technologies Genesys Support Engineer Reviews

based on 7 reviews

Updated 8 Oct, 2024

Overall Rating

3.5/5

How AmbitionBox ratings work?

Category Ratings

3.4

Job security

3.3

Skill development

3.3

Promotions

3.3

Work satisfaction

3.2

Company culture

3.2

Salary

3.2

Work-life balance

7 reviews found

Sort by: Popular

Genesys Support Engineer in Thane

Full Time

Customer Success, Service & Operations - Other Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 08 Oct 2024

Likes

Micro Management

Dislikes

Work Environment terrible Bad management

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Genesys Support Engineer in Noida

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Jan 2023

Likes

Good platform to learn about the Genesys Framework

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing 😜

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

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Genesys Support Engineer in Noida

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Jul 2022

Likes

Great platform to learn and grow in Genesys

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Genesys Support Engineer in Varanasi

Full Time

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 May 2022

Likes

It's great experience working with the smartconnect Technologies learn so many technologies related to call routing managing IVR for the TCS client.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Monday to Saturday (Strict Timings)

Genesys Support Engineer in Bangalore / Bengaluru

Full Time

IT Network Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 10 Feb 2024

Likes

Getting so many chances of skill development

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Nothing specific

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Genesys Support Engineer in Thane

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 13 Apr 2022

Likes

Good place to develop skill with work environment.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Genesys Support Engineer in HSR layout Bangalore

IT Network Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 05 Mar 2022

Likes

They pay well

Dislikes

Work life imbalance, they will make u work even if it's national holiday day night morning anytime, no compoff nothing is given

Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Terrible

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about SmartConnect Technologies.

Top trending discussions

View All

Salary Discussions, Hike & Promotions

fathersahaab

works at

AmbitionBox

New Job, Higher Pay, Now I’m Feeling Awkward

I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!

Got a question about SmartConnect Technologies?

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Category Ratings

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posted on 24 Oct 2024

Likes

Got good opportunities to learn new technologies.

Skill development - Excellent
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

No proper salary appraisal and they can terminate you anytime if the company is not having projects

Salary - Poor
Job security - Bad
Promotions - Bad
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posted on 24 Jan 2024

Likes

I appreciate the dynamic and collaborative environment at the company, fostering continuous learning and innovative problem-solving.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No dislikes

Work Details

Work policy: The hybrid structure combines elements of both centralized and decentralized organizational frameworks, allowing for a balanced approach that promotes efficiency and flexibility in decision-making and

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Software Engineer in Mumbai

Full Time

Software Development Department

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Overall Rating

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Category Ratings

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Work-life balance

posted on 04 Dec 2024

Likes

Nothing to say

Dislikes

Work life and professional life balance

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

AWS Solution Architect in Mumbai

Full Time

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Overall Rating

1.0

Category Ratings

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Salary

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Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 17 Feb 2024

Likes

Nothing

Dislikes

Worst and toxic environment and worst people and culture. No job gaurentee.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Senior Software Engineer in Mumbai

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Skill development

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Promotions

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Company culture

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Work-life balance

posted on 18 Jan 2024

Likes

Salary is ok here, new technology work has started

Salary - Good
Promotions - Good

Dislikes

Work life balance is poor

Skill development - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Software Engineer in Mumbai

Full Time

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Work satisfaction

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Company culture

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posted on 17 Dec 2024

Likes

Skill development

Skill development - Good
Promotions - Good

Dislikes

work life balance

Work Details

Work days: Monday to Friday

Work related travel: This job involves Travel Within City.

Software Engineer in Mumbai

Full Time

Software Development Department

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Overall Rating

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Category Ratings

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Promotions

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Work satisfaction

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Company culture

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Work-life balance

posted on 06 Jul 2024

Likes

Weakend holiday

Skill development - Excellent
Job security - Good

Dislikes

innter politics, culture,

Salary - Poor
Promotions - Poor
Company culture - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Technical Lead in Mumbai

Full Time

Software Development Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 04 Nov 2023

Likes

Not for experienced professionals.

Dislikes

No proper management. No job security. Employee joins and leave within 6 months

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Project Manager in New Delhi

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Work-life balance

posted on 26 May 2024

Likes

Nothing to like

Dislikes

Unprofessional management

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

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posted on 30 Sep 2023

Likes

time flexible

Dislikes

there is an manager whos name is vivek he really dont know to talk with employee.

Salary - Poor
Skill development - Bad
Work satisfaction - Poor
Work-life balance - Poor

Work Details

Work policy: monday to friday office and saturday work from home

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Other SmartConnect Technologies Reviews

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posted on 25 Jan 2025

Likes

Multiple things to learn at once. Trying to upgrade on new technologies when needed.

Skill development - Good

Dislikes

No job security. If they dont like you they will kick you. Not appraising the work when needed. If you are the favourite you will get the money

Job security - Bad
Work satisfaction - Poor
Company culture - Poor
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Work related travel: This job involves Travel Within City.

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posted on 09 Dec 2024

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posted on 17 Dec 2024

Likes

Work environment

Skill development - Excellent

Dislikes

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posted on 03 Nov 2024

Likes

If you are good at playing politics, this is where you should work.

Dislikes

Nothing much to like about this company. Full of politics. No work ethics. No work life balance. Its a hell.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

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posted on 04 Jan 2024

Likes

Not that much of great

Work satisfaction - Good

Dislikes

Too much politics,very bad work culture

Salary - Poor
Job security - Bad
Promotions - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Business Analyst in Mumbai

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Category Ratings

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Promotions

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Company culture

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posted on 10 Jul 2024

Likes

Nothing

Dislikes

No postive there all things negative only experience candidate don't prefer kind advice

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

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Work satisfaction

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posted on 26 Nov 2024

Likes

Worst experience

Dislikes

Everything is worst

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Senior Software Developer in Thane

Full Time

Software Development Department

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Overall Rating

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posted on 25 Feb 2023

Likes

Nothing good about it

Dislikes

Highly Political, CEO (Srikanth Sesh) is a Fraud, he does not pay employees who leaves the company

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Executive Accountant in Thane

Full Time

Accounting & Taxation Department

3.0

Overall Rating

3.0

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2.0

Skill development

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posted on 20 Mar 2023

Likes

Work life bal good sat sun off.. Don't know about appraisal and salary benifit..left in 5 months...

Salary - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

No Formal Process is there in accounting department..no work satisfaction.

Skill development - Poor
Work satisfaction - Poor

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posted on 24 Aug 2022

Likes

All are friendly character... And all senior support for all the time..

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Not any point to say.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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SmartConnect Technologies Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 7 SmartConnect Technologies reviews submitted by SmartConnect Technologies employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if SmartConnect Technologies is the right company f...Read more