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SmartConnect Technologies
2.7
based on 87 Reviews
Company Overview
Company Locations
Working at SmartConnect Technologies
Company Summary
SmartConnect Technologies specializes in optimizing customer experience management through innovative IT consulting and professional services, particularly in communication technology.
Overall Rating
2.7/5
based on 87 reviews

27% below
industry average

Critically rated for
Job security, Company culture, Work-life balance
Work Policy

Work from office
100% employees reported

Monday to Saturday
50% employees reported

Flexible timing
50% employees reported

No travel
56% employees reported
View detailed work policy
Top Employees Benefits
Health insurance
5 employees reported
Job/Soft skill training
5 employees reported
Cafeteria
1 employee reported
View detailed benefits
About SmartConnect Technologies
Founded in2010 (15 yrs old)
India Employee Count51-200
Global Employee Count201-500
India HeadquartersMumbai, Maharashtra, India
Office Locations
--
Websitesmartconnectt.com
Primary Industry
Other Industries
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The SmartConnect! Equation - Count on Us Anytime, All the Time With the shift towards a global economy, enterprise systems that allow businesses to access and manipulate information are undergoing phenomenal changes. Deploying the right solutions with the right team becomes an increasingly challenging task. But if you would rather focus on your core business competency, and partner with experts for your IT needs, then you need not look beyond SmartConnect. We are a technology consulting & professional services company focused on optimizing client value and generating improved customer experience in the Customer Experience Management (CxM) space. As a thought leader in customer interaction channels our best practices, couple repeatable, risk-mitigated contact center implementations with innovation which inspires an industry. Our methodology, “consult | architect | deliver” stands as our business solutions process by which we and our clients accomplish the end results. Deliver is a destination and a promise. The destination is determined by client corporate goals and inspired by our consulting prowess. Vendor Specialisation --- Genesys / Nuance / IBM suite of voice/speech/mobility technologies.
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SmartConnect Technologies Ratings
based on 87 reviews
Overall Rating
2.7/5
How AmbitionBox ratings work?
5
18
4
14
3
12
2
12
1
31
Category Ratings
2.9
Skill development
2.6
Salary
2.6
Promotions
2.6
Work satisfaction
2.5
Work-life balance
2.4
Company culture
2.4
Job security
SmartConnect Technologies is rated 2.7 out of 5 stars on AmbitionBox, based on 87 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at SmartConnect Technologies
based on 79 reviews
2.3
Rated by 15 Women
Rated 2.6 for Skill development and 2.3 for Work satisfaction
2.9
Rated by 64 Men
Rated 3.0 for Skill development and 2.7 for Salary
Work Policy at SmartConnect Technologies
based on 16 reviews in last 6 months
Work from office
100%
SmartConnect Technologies Reviews
Top mentions in SmartConnect Technologies Reviews
+ 3 more
Compare SmartConnect Technologies with Similar Companies
Change Company | Change Company | Change Company | ||
---|---|---|---|---|
Overall Rating | 2.7/5 based on 87 reviews | 3.7/5 based on 271 reviews | 4.0/5 based on 401 reviews | 3.4/5 based on 250 reviews |
Highly Rated for | No highly rated category | Work-life balance Salary | Skill development Work-life balance Work satisfaction | No highly rated category |
Critically Rated for | Job security Company culture Work-life balance | Job security Promotions | No critically rated category | Salary Promotions Work-life balance |
Primary Work Policy | Work from office 100% employees reported | Hybrid 68% employees reported | - | Work from office 76% employees reported |
Rating by Women Employees | 2.3 Poor rated by 15 women | 3.7 Good rated by 48 women | 3.8 Good rated by 34 women | 3.6 Good rated by 56 women |
Rating by Men Employees | 2.9 Poor rated by 64 men | 3.8 Good rated by 202 men | 4.1 Good rated by 351 men | 3.4 Average rated by 184 men |
Job security | 2.4 Poor | 3.1 Average | 3.7 Good | 3.3 Average |
View more
SmartConnect Technologies Salaries
SmartConnect Technologies salaries have received with an average score of 2.6 out of 5 by 87 employees.
Software Engineer
(78 salaries)
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₹2 L/yr - ₹7 L/yr
Software Developer
(27 salaries)
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₹2 L/yr - ₹8.5 L/yr
Support Engineer
(26 salaries)
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₹2 L/yr - ₹5.8 L/yr
Genesys Support Engineer
(24 salaries)
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₹2.5 L/yr - ₹8.2 L/yr
Senior Software Engineer
(20 salaries)
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₹5.5 L/yr - ₹12.5 L/yr
Business Analyst
(15 salaries)
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₹4 L/yr - ₹10 L/yr
Application Support Engineer
(12 salaries)
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₹2 L/yr - ₹4.1 L/yr
Senior Support Engineer
(11 salaries)
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₹4.3 L/yr - ₹12 L/yr
Technical Lead
(11 salaries)
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₹10 L/yr - ₹15 L/yr
Technical Support Engineer
(10 salaries)
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₹2.8 L/yr - ₹4.5 L/yr
SmartConnect Technologies Jobs
Popular Designations SmartConnect Technologies Hires for
Business Analyst
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Developer
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Inside Sales Executive
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Financial Controller
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Senior Sales Manager
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Application Support Engineer
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Popular Skills SmartConnect Technologies Hires for
Current Openings
SmartConnect Technologies Perks & Benefits
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SmartConnect Technologies FAQs
When was SmartConnect Technologies founded?
SmartConnect Technologies was founded in 2010. The company has been operating for 15 years primarily in the IT Services & Consulting sector.
Where is the SmartConnect Technologies headquarters located?
SmartConnect Technologies is headquartered in Mumbai, Maharashtra.
How many employees does SmartConnect Technologies have in India?
SmartConnect Technologies currently has approximately 70+ employees in India.
Does SmartConnect Technologies have good work-life balance?
SmartConnect Technologies has a work-life balance rating of 2.5 out of 5 based on 80+ employee reviews on AmbitionBox. 63% employees rated SmartConnect Technologies 3 or below for work-life balance. This rating reflects a negative sentiment among employees for work-life balance. We encourage you to read SmartConnect Technologies work-life balance reviews for more details
Is SmartConnect Technologies good for career growth?
Career growth at SmartConnect Technologies is rated as poor, with a promotions and appraisal rating of 2.6. 63% employees rated SmartConnect Technologies 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading SmartConnect Technologies reviews for more detailed insights.
What are the cons of working in SmartConnect Technologies?
Working at SmartConnect Technologies does have some drawbacks that potential employees should consider. The company is poorly rated for job security, company culture and work life balance, based on 80+ employee reviews on AmbitionBox.
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