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SmartConnect Technologies

2.7
based on 87 Reviews

Working at SmartConnect Technologies

Company Summary

SmartConnect Technologies specializes in optimizing customer experience management through innovative IT consulting and professional services, particularly in communication technology.

Overall Rating

2.7/5
based on 87 reviews
highly rated categories
27% below
industry average
highly rated categories
Critically rated for

Job security, Company culture, Work-life balance

Work Policy
Work from office
Work from office
100% employees reported
Monday to Saturday
Monday to Saturday
50% employees reported
Flexible timing
Flexible timing
50% employees reported
No travel
No travel
56% employees reported
View detailed work policy
Top Employees Benefits
Health insurance
Health insurance
5 employees reported
Job/Soft skill training
Job/Soft skill training
5 employees reported
Cafeteria
Cafeteria
1 employee reported
View detailed benefits

About SmartConnect Technologies

Founded in2010 (15 yrs old)
India Employee Count51-200
Global Employee Count201-500
India HeadquartersMumbai, Maharashtra, India
Office Locations
--
Websitesmartconnectt.com
Primary Industry
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The SmartConnect! Equation - Count on Us Anytime, All the Time With the shift towards a global economy, enterprise systems that allow businesses to access and manipulate information are undergoing phenomenal changes. Deploying the right solutions with the right team becomes an increasingly challenging task. But if you would rather focus on your core business competency, and partner with experts for your IT needs, then you need not look beyond SmartConnect. We are a technology consulting & professional services company focused on optimizing client value and generating improved customer experience in the Customer Experience Management (CxM) space. As a thought leader in customer interaction channels our best practices, couple repeatable, risk-mitigated contact center implementations with innovation which inspires an industry. Our methodology, “consult | architect | deliver” stands as our business solutions process by which we and our clients accomplish the end results. Deliver is a destination and a promise. The destination is determined by client corporate goals and inspired by our consulting prowess. Vendor Specialisation --- Genesys / Nuance / IBM suite of voice/speech/mobility technologies.
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SmartConnect Technologies Ratings

based on 87 reviews

Overall Rating

2.7/5
How AmbitionBox ratings work?
5
18
4
14
3
12
2
12
1
31

Category Ratings

2.9

Skill development

2.6

Salary

2.6

Promotions

2.6

Work satisfaction

2.5

Work-life balance

2.4

Company culture

2.4

Job security

SmartConnect Technologies is rated 2.7 out of 5 stars on AmbitionBox, based on 87 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at SmartConnect Technologies
based on 79 reviews
2.3
Rated by 15 Women
Rated 2.6 for Skill development and 2.3 for Work satisfaction
2.9
Rated by 64 Men
Rated 3.0 for Skill development and 2.7 for Salary

Work Policy at SmartConnect Technologies

based on 16 reviews in last 6 months
Work from office
100%

SmartConnect Technologies Reviews

Top mentions in SmartConnect Technologies Reviews

+ 3 more

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Overall Rating
2.7/5
based on 87 reviews
3.7/5
based on 271 reviews
4.0/5
based on 401 reviews
3.4/5
based on 250 reviews
Highly Rated for
No highly rated category
Work-life balance
Salary
Skill development
Work-life balance
Work satisfaction
No highly rated category
Critically Rated for
Job security
Company culture
Work-life balance
Job security
Promotions
No critically rated category
Salary
Promotions
Work-life balance
Primary Work Policy
Work from office
100% employees reported
Hybrid
68% employees reported
-
Work from office
76% employees reported
Rating by Women Employees
2.3
Poor
rated by 15 women
3.7
Good
rated by 48 women
3.8
Good
rated by 34 women
3.6
Good
rated by 56 women
Rating by Men Employees
2.9
Poor
rated by 64 men
3.8
Good
rated by 202 men
4.1
Good
rated by 351 men
3.4
Average
rated by 184 men
Job security
2.4
Poor
3.1
Average
3.7
Good
3.3
Average
View more

SmartConnect Technologies Salaries

SmartConnect Technologies salaries have received with an average score of 2.6 out of 5 by 87 employees.

Software Engineer

(78 salaries)
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₹2 L/yr - ₹7 L/yr

Software Developer

(27 salaries)
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₹2 L/yr - ₹8.5 L/yr

Support Engineer

(26 salaries)
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₹2 L/yr - ₹5.8 L/yr

Genesys Support Engineer

(24 salaries)
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₹2.5 L/yr - ₹8.2 L/yr

Senior Software Engineer

(20 salaries)
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₹5.5 L/yr - ₹12.5 L/yr

Business Analyst

(15 salaries)
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₹4 L/yr - ₹10 L/yr

Application Support Engineer

(12 salaries)
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₹2 L/yr - ₹4.1 L/yr

Senior Support Engineer

(11 salaries)
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₹4.3 L/yr - ₹12 L/yr

Technical Lead

(11 salaries)
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₹10 L/yr - ₹15 L/yr

Technical Support Engineer

(10 salaries)
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₹2.8 L/yr - ₹4.5 L/yr

SmartConnect Technologies Jobs

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SmartConnect Technologies FAQs

When was SmartConnect Technologies founded?
SmartConnect Technologies was founded in 2010. The company has been operating for 15 years primarily in the IT Services & Consulting sector.
Where is the SmartConnect Technologies headquarters located?
SmartConnect Technologies is headquartered in Mumbai, Maharashtra.
How many employees does SmartConnect Technologies have in India?
SmartConnect Technologies currently has approximately 70+ employees in India.
Does SmartConnect Technologies have good work-life balance?
SmartConnect Technologies has a work-life balance rating of 2.5 out of 5 based on 80+ employee reviews on AmbitionBox. 63% employees rated SmartConnect Technologies 3 or below for work-life balance. This rating reflects a negative sentiment among employees for work-life balance. We encourage you to read SmartConnect Technologies work-life balance reviews for more details
Is SmartConnect Technologies good for career growth?
Career growth at SmartConnect Technologies is rated as poor, with a promotions and appraisal rating of 2.6. 63% employees rated SmartConnect Technologies 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading SmartConnect Technologies reviews for more detailed insights.
What are the cons of working in SmartConnect Technologies?
Working at SmartConnect Technologies does have some drawbacks that potential employees should consider. The company is poorly rated for job security, company culture and work life balance, based on 80+ employee reviews on AmbitionBox.
SmartConnect Technologies Overview
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