Serco Mohali Reviews by 20+ Employees | Rated 3.7/5

What employees say about Serco?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

43% employees reported

Flexible timing

81% employees reported

No travel

64% employees reported

View more detailed insights

Gender based rating

5.0

Rated by Women

3 reviews

2.0

Rated by Men

14 reviews

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20 reviews found

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Customer Service Executive in Mohali

Full Time

DHL process Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

2.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Apr 2024

Likes

H.R mangement is very nice.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Promotions - Poor

Customer Service Associate in Mohali

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

4.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 30 Jun 2020

Likes

All over it's bad experience of my life

Skill development - Good

Dislikes

I hate this company

Salary - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Work-life balance - Poor

Executive Assistant in Mohali

Excutive Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 26 Sep 2019

Likes

I m so happy

Dislikes

Time issue

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Nothing

Work timings: Flexible Timings

Work related travel: This is a desk job.

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Team Lead Operations in Mohali

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 04 Dec 2017

Likes

working environment is quite favourable over there.. plus my colleagues come from various cultural backgrounds which is somewhere very interesting, and we work happily.

Salary - Good
Skill development - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

personally there is no issue, the only thing is job security which usually everyone wants now a days.

Work Details

Have worked in this company for 2.5 years as a team leader in marketing department (Asian Paints), basic duty was to handle the team, previously there were 80 agents working under me..

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Mohali

pspcl Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 23 Jul 2019

Likes

learning

Dislikes

average experience

Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Work-life balance - Poor

Work Details

customer support associate

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Team Lead in Mohali

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

4.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 15 Aug 2017

Likes

Training

Promotions - Good

Dislikes

Training

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Know more about Serco Mohali

Freelancer in Mohali

Freelancer

Exutive Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Sep 2019

Likes

It was a very lovely experinc.nice people,nice staf,nice atmostphaire.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to dislike in serco.

Work Details

I love to work in serco again if it possibl.nice experiance in trening time.everything is good in serco i like serco

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

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Senior Manager - Quality Assurance in Mohali

Business Process Quality Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 27 Oct 2018

Likes

Job security - Good
Promotions - Good
Company culture - Good

Dislikes

Salary - Poor
Skill development - Poor

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Customer Service Executive in Mohali

data Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 02 Jun 2019

Likes

I don't like anything Waste of time in serco

Dislikes

managers are very rude In serco one manager working in jio process i am not confirm his name . Name like this gd bald person. He was came in serco from puma source company. Not trustable company serco.very irritated company. Gitls are not secure . very bad company dont go this company .better choice is puma source. Thanks Ankur kaushal

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

In one word Rubbbbbbbbbbishhhh company

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employee Benefits

all things take money Not good at all

Call Center Agent in Mohali

Bpo Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 07 Dec 2018

Likes

bad experience. cab facility vary bad . and senior staff not agree your any problems.

Dislikes

bad bpo . no pf . no good salary . canteen foor price vry high and quality vary bad.

Salary - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Team Lead in Mohali

Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 22 Oct 2021

Likes

Job security

Dislikes

Work culture

Salary - Poor
Skill development - Poor
Promotions - Poor
Company culture - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Mohali

Customer care Department

5.0

Overall Rating

5.0

Category Ratings

Salary

4.0

Skill development

Job security

Promotions

Work satisfaction

Company culture

4.0

Work-life balance

posted on 08 Aug 2017

Likes

They pay on time and working environment is awesome

Skill development - Good
Work-life balance - Good

Dislikes

Growth may take some time

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Mohali

Vodafone Prepaid Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

2.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 27 Apr 2019

Likes

Salry pakage low

Salary - Good
Skill development - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

I was dislike few things like salary pakage and employers Pick and drop cab facilties

Work satisfaction - Poor

Work Details

Good

Work days: Rotational Shift (Flexible Timings)

Associate in Mohali

Vodafone Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Apr 2019

Likes

Great experience

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work timings: Flexible Timings

Technical Support Engineer in Mohali

CSA Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 08 May 2018

Likes

There is nothing to like at Serco BPO.. i'm sorry to say but that's the TRUTH.

Dislikes

Everything...

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Process Trainer in Mohali

Business Intelligence & Analytics Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Apr 2020

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Mohali

Ops Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

4.0

Skill development

2.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 24 Oct 2019

Likes

I think it was a good place for job on that time most of peoples was very sincere. But due to some Earogent Senior didn't provide us a good platform for making our career. So thats why I quit.... Overall it was a good experience..

Salary - Good
Skill development - Good

Dislikes

Our senior was not helpfull...

Job security - Poor
Promotions - Poor

Work Details

As a csa for voda HP inbound process...

Work days: Rotational Shift (Flexible Timings)

C.S.A in Mohali

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 25 Jul 2021

Likes

Hr system not well not given fnf and employee help related pf graduity.

Dislikes

Not help hr employee

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Very pressure life

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Analyst in Mohali

Wfm Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 21 Jun 2021

Likes

Dislikes

Salary - Bad
Skill development - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Mohali

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 20 Apr 2022

Likes

Good place for freshers

Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Work Details

Work days: Rotational Shift (Flexible Timings)

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Career Advice

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a team lead

I'm getting a good offer after joining a company. It's been 10 days only . Can i leave it?

I recently joined a new company, and within 10 days, I received a more attractive offer from another company. Can I resign without serving the notice period? Would declining any salary and relieving letter (Experience Letter) it easier for the company to agree to my departure?

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 20 Serco reviews submitted by Serco employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Serco is the right company for you. 43% of employees reported the working day...Read more

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Serco Mohali Reviews

Engineer- Customer Support 1 salary	₹1.1 L/yr - ₹1.1 L/yr
BMS Operator 1 salary	₹1.1 L/yr - ₹1.1 L/yr

Serco Mohali Reviews

What employees say about Serco?

Workplace insights

Monday to Saturday

Flexible timing

No travel

Gender based rating

Rated by Women

Rated by Men

20 reviews found

Top Serco Interview Questions

Know more about Serco Mohali

Tell us how to improve this page.

Serco Reviews by Locations