This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 26 Sep, 2023
Overall Rating
4.1/5
How AmbitionBox ratings work?
Category Ratings
4.0
Work-Life balance
4.0
Work Satisfaction
3.1
Company culture
3.1
Job Security
3.1
Skill development
3.1
Promotions/Appraisal
1.2
Salary & Benefits
Serco is rated
4.1 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Serco is rated
4.1 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
2 reviews found
Sort by:
Popular
IT Service Desk Analyst in
Solihull
Full Time
·
IT Security Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 26 Sep 2023
Likes
The managers were really good
Dislikes
The salary package was too poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Software Developer in
New Delhi
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Nov 2023
Likes
Demo demos demo
Dislikes
Demo demonstrates
Work Details
Work timings: Strict Timings
Senior Associate in
Thane
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 21 Jan 2019
Likes
Smiple work procedure
Dislikes
Nothing
Work Details
Enjoyable work
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Associate in
Thane
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 24 Oct 2018
Likes
Na
Dislikes
Management
Work Details
Boring
Work timings: Strict Timings
Analyst in
Hyderabad / Secunderabad
IT Infrastructure Services Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 30 Oct 2019
Dislikes
Good
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Associate in
Gurgaon / Gurugram
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 06 Jan 2018
Likes
Great place to start a career for fresher. With both side transport. Candidates can get international bpo experience.
Dislikes
Career growth. A very high competition to get promotion.
Work Details
Good for me. I work according to me. Can change shift according to me when I want.
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Analyst in
Madhapur
Mapping Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 31 May 2021
Likes
Great place to work.
Dislikes
Na
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Desktop Support Engineer in
Gurgaon / Gurugram
IT Network Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Aug 2017
Work Details
Work days: Rotational Shift
Work related travel:This is a desk job.
Senior Analyst in
Hyderabad / Secunderabad
RMI Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 23 Sep 2019
Likes
Enjoying,pleasant and cool working environment where I didn't find in other companies..
Dislikes
It was a good experience working for serco..it provides good platform mainly for freshers,unexperienced.it was now taken over by other company..
Work Details
Work days: Monday to Friday
(Flexible Timings)
Analyst in
Hyderabad / Secunderabad
Maps Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Sep 2020
Likes
Working for Serco international client Google had given me an excellent job experience and knowledge about corporate culture
Dislikes
N/A
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Mumbai
Technical support engineer Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 27 Jun 2019
Likes
Team work is good
Dislikes
It's very good experience
Work Details
Technical support engineer
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Other Serco Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Facility Executive - Technical in
Abu Dhabi
Full Time
·
Occupational Health & Safety Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 May 2024
Likes
Best company ever
Dislikes
South management
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
C.S.A in
Mumbai
Full Time
·
Investment Banking, Private Equity & VC Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 07 Jun 2023
Likes
Politicization on mid level persons hampers the growth level of company, specially in my case my career is hampered by middle management person.
Dislikes
Only due to middle management , i have to dislike it, this is like the saying- One bad person should disrupt the whole communities impression,
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Assistant CSE Professor in
Gonda
Full Time
·
Back Office Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 28 Oct 2023
Likes
Yes very good
Dislikes
Bad work
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Technician in
Dubai
Full Time
·
Engineering and maintenance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Jan 2023
Likes
The work environment is very good. Management and HR policies is good for the employee. Chances for Career growth for the employee applying in international vacancies.
Dislikes
Thi is not the bad thing I say need to improve that the management level should meet the field level technician at least one or three months to take the review of the work environment.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Worker in
Dubai
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Aug 2024
Likes
it is good
Dislikes
nothing bad
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Hvac Team Leader in
Dubai
Full Time
·
Facility Management Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 14 Jun 2023
Likes
Salary, working cultural, Accommodation, safety And yearly Air ticket leave 30 days in year.
Dislikes
Force to do Overtime
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Agent in
Dubai
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 17 May 2023
Likes
Just the fact that I have customer service visa.
Dislikes
Favoritism, workload, less pay, job insecurity, slavery
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Training Manager in
Mumbai
Full Time
·
Corporate Training Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 01 Sep 2023
Likes
Growth Opportunities
Dislikes
Lack of Support
Work Details
Work days: Monday to Friday
(Flexible Timings)
C.S.A in
Mumbai
Full Time
·
Investment Banking, Private Equity & VC Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 25 Mar 2023
Likes
Process and work culture
Dislikes
Salary provided in domestic process are very less
Work Details
Work days: Monday to Saturday
Work related travel:This is a desk job.
Hvac Supervisor in
New Delhi
Full Time
·
Construction Engineering Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Jul 2024
Likes
I appreciate every policy of Sarco which is equal for all the employees.
People also ask about Serco's IT Service Desk Analysts
How is Serco to work for?
Serco is rated 4.1 out of 5, based on 2 reviews by employees on AmbitionBox.
Serco is known for Work-Life balance which is rated at the top and given a rating of 4.0. However, Salary & Benefits is rated the lowest at 1.2 and can be improved. To know first hand how it is like to work at Serco read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Serco?
According to AmbitionBox ratings, Serco employees rate its salary and benefits as 1.2 out of 5. You can know more about Serco Salaries at AmbitionBox
How is the work culture at Serco?
Work culture is rated 3.1 at Serco by 2 employees. While job security is rated 3.1 and work-life balance is rated 4.0 at Serco. Read detailed reviews by employees of Serco on AmbitionBox.