Ricoh Associate Customer Engineer Reviews by 5 Employees | Rated 3.4/5

What employees say about Ricoh?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

75% employees reported

Flexible timing

50% employees reported

View more detailed insights

Jobseekers also viewed

Canon Reviews

4.0

• 444 reviews

Xerox Reviews

3.8

• 438 reviews

HP India Reviews

4.1

• 702 reviews

Epson Reviews

4.4

• 159 reviews

Konica Minolta Business Solutions India Pvt. Ltd. Reviews

3.5

• 222 reviews

Sharp Business Systems India Reviews

3.3

• 137 reviews

Lexmark International Reviews

3.7

• 94 reviews

Brother International Reviews

4.3

• 61 reviews

Samsung Reviews

3.9

• 7.3k reviews

Dell Reviews

4.0

• 3.9k reviews

Accenture Reviews

3.8

• 57.4k reviews

Wipro Reviews

3.7

• 53.8k reviews

Cognizant Reviews

3.7

• 51k reviews

Capgemini Reviews

3.7

• 42.4k reviews

Genpact Reviews

3.8

• 31.9k reviews

IBM Reviews

4.0

• 22.3k reviews

DXC Technology Reviews

3.7

• 10.1k reviews

Optum Global Solutions Reviews

4.0

• 6.1k reviews

FIS Reviews

3.9

• 5.6k reviews

CGI Group Reviews

4.0

• 4.6k reviews

5 reviews found

Sort by: Popular

Associate Customer Engineer in Hyderabad / Secunderabad

Full Time

IT Security Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 20 Feb 2019

Likes

Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Associate Customer Engineer in New Delhi

Technical Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 27 Jul 2018

Likes

This company is open to innovation and readily adopts technology. I love the fact that i am apart of a team that markets reliable high quality products.and has a global client base. Another pluse point is that my colleagues come from various cultural background and we work happily is collaboration. i also like that the employee re hire policy here.

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

compensation is decent but growth is slow.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Associate Customer Engineer in Visakhapatnam

IT Network Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 02 Mar 2018

Likes

Nothing to like about this company

Dislikes

No job satisfaction and moreover Loy of politics and worst management and corrupted system

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Role of my job is to service the printers

Work days: Monday to Saturday (Strict Timings)

Associate Customer Engineer in Pune

IT Service Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

1.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 15 Sep 2017

Likes

Visited customers to multiple location. And resolved multiple calls at end user.

Skill development - Good

Dislikes

Job security.

Salary - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Work-life balance - Poor

Work Details

L1, L2 IT calls attended and supported to printer service team.

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Associate Customer Engineer in Bangalore / Bengaluru

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 31 Mar 2018

Likes

Dislikes

Job security - Poor
Promotions - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Top trending discussions

View All

Interview Tips & Stories

1w (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..

Got a question about Ricoh?

Ask anonymously on communities.

Similar Designation Reviews

Service Engineer in Jaipur

Full Time

After Sales Service & Repair Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 18 Oct 2024

Likes

freely work

Skill development - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

salary and increment

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

Team Lead in Noida

Full Time

Audit & Control Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

2.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 09 Apr 2021

Likes

Good experience working with Ricoh

Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Very less oportunity

Promotions - Poor

Service Engineer in Howrah

Full Time

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Dec 2024

Likes

Good company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No dislike from my side.

Customer Care Executive in New Delhi

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 26 Jun 2023

Likes

ALL GOOD

Salary - Good
Skill development - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

NOTHING TO DISLIKE

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Service Engineer in Chennai

Mumbai Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 May 2022

Likes

Well management

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

slow carrier growth

Work Details

Excellent

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Service Engineer in Kolkata

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Apr 2021

Likes

Good company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work timings: Flexible Timings

Customer Service Executive in Hyderabad / Secunderabad

Customer Service Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 28 Apr 2021

Likes

Good working environment

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Process improvement

Technical Support Engineer in Bangalore / Bengaluru

IT Network Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Jul 2019

Likes

Nice company, friendly people's...

Salary - Good
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Decent, Managers value an individuals unique strength,which is I have to do work here.. Senior folks are very good at nature and friendly beings with juniors..

Work Details

In one word-Good

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

System Administrator in Bangalore / Bengaluru

IT Network Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 03 May 2021

Likes

Management

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Good Support and Environment

Technical Support Engineer

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Nov 2019

Likes

Excellent

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Flexible Timings)

Other Ricoh Reviews

Marketing and Sales Assistant in Bangalore / Bengaluru

Full Time

Marketing Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 10 Mar 2025

Likes

Nothing

Dislikes

If you want your future brighter in corporate world please don't join in this company. Recently I joined in Ricoh due to some uncertainties I have taken leave for 6 days . Later I got a message regarding that your application has been cancelled. How silly is this. They way that the management treat employees is more worst. That's the reason youth are moving towards to begin their in business field....Read More

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

HR Manager in Indore

Full Time

Recruitment & Talent Acquisition Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 14 Feb 2024

Likes

360 Digital Printing Innovations (DPI) Digital innovation and Ricoh running by the same owners or partners. Likes is nothing as such because there is not even drinking water available, Rude behaviour and monthly salary payments are in approx 42-45 days DONT PAY YOUR SALARY even after serving the notice period and even when you finished your work No paid leaves 6 days working Sunday they're counting as paid leave🤣 lunch 10-15 minutes break lelo otherwise salary deduction....Read More

Dislikes

Attrition rate is high & now I know why -They don't open office on time and blames you -Unprofessional so called managers specially Jain madam is mannerless, (now I'm writing I've never misbehaved till feb 2024) -Worst startup & frauds. -If you want to work without salary go ahead. -Only known workers jo pehchaan se laye h low qualifications ke wohi tike hue h. No new joiners are staying and there are end number of bad reasons. -After my surgery and medication I'm going to file a case agaist them. LLB krne se advocate nahi bante koi.. IM FED UP WITH THEIR LOW STANDARDS BEHAVIOUR. COMPLETE HARRASSMENT....Read More

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Technical Support Specialist in Bangalore / Bengaluru

Full Time

Hardware Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 11 Jul 2024

Likes

Nothing

Dislikes

Now in India Ricoh is known as Minosha India Ltd. It's a worst company came accross in my career.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within Country.

Operations Executive in Hyderabad / Secunderabad

Full Time

Operations, Maintenance & Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Jul 2023

Likes

Ok it is really good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Good to work

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Product Controller in Bhiwandi

Full Time

Production & Manufacturing Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Oct 2023

Likes

Good for improving you self

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Not any dislike Good benifit

Service Coordinator in Bangalore Rural

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Mar 2023

Likes

My father worked in Indian Post department now am also part of DOP project thankyou for giving this apportunity am very satisfied from this job...

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work policy: If any physical work required from me and its nessary then have to goto office

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Assistant Technical Engineer in Manesar

Full Time

Operations, Maintenance & Support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

2.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 07 Jul 2023

Likes

As maintenance engineer

Job security - Good
Company culture - Good
Work-life balance - Good

Dislikes

Career growth

Promotions - Poor
Work satisfaction - Poor

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Debt Collector in Bangalore / Bengaluru

Full Time

Finance Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

1.0

Skill development

2.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Dec 2023

Likes

It was very nice working at Ricoh India ltd.

Salary - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Skill development - Bad
Job security - Poor

Work Details

Work policy: 3 days/week from office

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior System Administrator in Noida

Full Time

IT Security Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Feb 2024

Likes

All good in company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I don't have bed experience

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Finance Manager in Mumbai

Full Time

Financial Department

1.0

Overall Rating

1.0

Category Ratings

4.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 23 Dec 2022

Likes

Good environment good salary and

Salary - Good

Dislikes

Insecurity and no stability very complicated reporting

Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Claim your company page and respond to reviews as an employer.

Tell us how to improve this page.

Ricoh Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 5 Ricoh reviews submitted by Ricoh employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Ricoh is the right company for you. 75% of employees reported the working days...Read more

Home >
Reviews >
Ricoh Reviews >
Ricoh Associate Customer Engineer Reviews