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Rackspace

Compare

3.9

based on 576 Reviews

Filter reviews by

Rackspace Customer Success Manager Reviews

based on 15 reviews

Updated 23 Dec, 2024

Overall Rating

4.0/5

How AmbitionBox ratings work?

Category Ratings

4.3

Work-Life balance

4.1

Company culture

3.8

Skill development

3.8

Salary & Benefits

3.6

Job Security

3.5

Work Satisfaction

3.2

Promotions/Appraisal

15 reviews found

Sort by: Popular

Customer Success Manager in Dehradun (working remotely)

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 23 Dec 2024

Likes

there is nothing to like about this company, no appraisals, no growth full of internal politics and managers monopoly.

Dislikes

Everything, a place full of toxic traits.

Customer Success Manager in New Delhi (working remotely)

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

3.0

Job Security

5.0

Work-Life Balance

posted on 10 Dec 2023

Likes

This used to be excellent employer with job security but not any more rest all good

Dislikes

Job security

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Customer Success Manager in Gurgaon / Gurugram

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

2.0

Work Satisfaction

3.0

Salary & Benefits

2.0

Job Security

5.0

Work-Life Balance

posted on 07 Feb 2023

Likes

Remote

Dislikes

Appraisal and salary

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Success Manager in Gurgaon / Gurugram

Full Time

Customer Success Manager Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 27 Dec 2022

Likes

Everything

Dislikes

Nothing as such

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Success Manager in Gurgaon / Gurugram

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

5.0

Work-Life Balance

posted on 17 Dec 2022

Likes

Well defined process and opportunity of learning

Dislikes

Non technical people working in technical departments

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Success Manager (working remotely)

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 02 Jul 2023

Likes

Amazing experience and abundant growth opportunities

Dislikes

None yet

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Success Manager (working remotely)

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

5.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 02 Jul 2023

Likes

Process oriented place

Dislikes

No appraisal from past 2 years

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Rackspace.

Customer Success Manager (working remotely)

Full Time

IT Infrastructure Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 20 Dec 2022

Likes

Nothing to dislike, company going through tough phase but still providing excellent employee satisfaction. Thank you, Rackspace. They simply hire the talent and do not ask stupid questions like why there is 3 months gap in Resume, why have you not done certification.. bla bla..

Dislikes

Nothing to dislike

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Success Manager (working remotely)

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 19 Jun 2023

Likes

Permanent WFH

Dislikes

Not much to dislike.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Success Manager in Gurgaon / Gurugram

Finance Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

3.0

Work-Life Balance

posted on 14 Jun 2022

Likes

Very amateur Team leaders who act like boss and does heavy Micro management there are no checks or skip level or 1 on 1 meets with HR to discuss it. All internal politics. Looks like some Team leaders have been hired from call centres who are using their skills to turn an IT Company into a Call Center

Dislikes

Senior Leadership needs to keep a check on Manager/ Team leaders behaviour with their teams. HR needs to engage in 1 on 1s and skip level meets to check on employees mental health and well being

Work Details

Too much Micro management and no one to listen or understand employee problems

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Success Manager (working remotely)

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 06 Feb 2023

Likes

Work Culture and Zeal everyone has to grow.

Dislikes

N/A

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Success Manager in Gurgaon / Gurugram

Technology / IT Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 23 Jun 2022

Likes

My experience with Rackspace has been awesome. You get what you deserve.

Dislikes

The processes needs to be more refined for supporting day to day operations

Work Details

It is good

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Success Manager (working remotely)

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 20 Oct 2023

Likes

Amazing company to work with. One of the best organisation I worked

Dislikes

Absolutely nothing dislike about Rackspace

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Success Manager in Gurgaon / Gurugram

Service Delivery Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 15 Jun 2022

Likes

Overall it’s a great company to work.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Success Manager in Gurgaon / Gurugram

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 16 Apr 2021

Likes

A lot of things to do in a single instance

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Top trending discussions

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Career Growth

a system engineer

New Job Anxiety?

Hey all I recently got an offer from a company as it offered me a 60-70 % hike over my current company which was about to secure a job. I am having 3 years of experience in SAP BW domain and mostly and in this I have worked for 1.6 years in BW support and that too in night shifts where there is not much work. I started preparing interviews and cleared them and now got an offer and I put my notice and my last working day was next week. Now coming to the main part even though I'm good about most part having less real time experience and exposure is freaking me out and what will be the new company expectations and I decided to work hard to learn all the details it's just the hands on I'm not sure. With in mean time I'll be preparing in that company I mean once I join should I need to tell my lead or manager that this is at where am I and should I just bluff them as i know everything. Any suggestions please...the joining date is around the corner which gives me more anxiety

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Customer Success Manager Jobs at Rackspace

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Customer Success Manager

Kolkata, Mumbai +5

6-10 Yrs

Not Disclosed

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 15 Rackspace reviews submitted by Rackspace employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Rackspace is the right company for you. 100% of employees reported th...Read more