Provana Calling Agent Reviews

Likes

Though It's too early to give rating for work life balance, Job security and Job satisfaction as just recently joint but so far I have had great experience

Dislikes

Though It's too early to talk about dislikes but I guess shift hours is 9.5 which more in general.

Work Details

Work days: Rotational Shift (Strict Timings)

Likes

I recently interviewed for Provana for Team Lead Position, my contact with the company was established with the help of recruiter Mr. Anurag who explained the selection & onboarding process's so well. The interview & onboarding process was done smooth. The company also has a orientation session to answer all queries of new joiners which i did not find in my previous organizations, this amazing & detailed Q&A session was also conducted by the same person. Kudos to TA team of Provana 👍...Read More

Dislikes

They can provide company transportation for n all shifts, will be a great advantage

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Likes

Good culture

Dislikes

Interview took time but then got the result immediately which was good

Likes

Nothing

Dislikes

There is no transparency over the feedbacks shared. The organization is run by sucha a blind person who so not meet or understand the situation only focus on his growth making false and non relevant decision

Likes

Work Environment

Dislikes

Nothing to dislike working here

Likes

Nothing

Dislikes

Don't join specifically in the transition worst people specially manager vinit and shina.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Great organization to work

Dislikes

No dislikes

Likes

Be the favourite one and things will be good for you

Dislikes

**Honest Review Based on My Experience** While the company has some good processes and great people, my experience in the specific team I was assigned to was extremely disappointing. From the very beginning, I encountered workplace politics, primarily from the team leader. Many employees left due to the toxic work environment, manipulative behavior, and favoritism. If you're liked by them, things will be smooth for you. If not, they will start nitpicking errors and eventually find a reason to terminate you, even for minor mistakes that others are making intentionally without consequences. Unfortunately, I was one of many who faced this. When I tried addressing the issue with HR, I was told they would "investigate" and issue a final warning if needed. However, I was terminated under a so-called "Zero Tolerance Policy" while others continued making the same mistakes unchecked. It was clear that they were more interested in keeping people they favored rather than ensuring fairness. If you’re considering joining, I strongly advise you to research thoroughly and be prepared for internal politics. Based on my experience, I wouldn’t recommend it....Read More

Likes

The only thing I must say which was good in Provana was they had paid their employee salary on time. Rest everything was not good as compared to it has to be.

Dislikes

The work life balance, work culture, compensation, Learning and development everything was not as a company should provide to their employees.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

I really appreciate the consistent and timely salary credits, which provide financial stability and peace of mind. Additionally, the work culture at Provana India Pvt. Ltd. fosters a positive and supportive environment, which makes it easy to collaborate with my team and grow professionally.

Dislikes

While I’m generally satisfied, improving communication across departments could enhance collaboration and efficiency. I believe management is open to feedback, and I’m confident improvements will come with time.

Likes

Work load is less and they dont pressurise you much regularly. No issues related to any type of leaves Salary always on time (Best Part)

Dislikes

1. The appraisals,increments,incentives,bonus: Nothing is here 2.The salary is less for an employee who is working at night 3. Cab facility is poor. 4. HR faculty is also an average,not that good,not that poor. 5. They can't let you work at one place . They will continuously keep on changing buildings in every 4 months. 6. Poor festivals celebration 7. Food is terrible. Even stray dogs will avoid it. 8. No gifts and bonus on Diwali. 9. No professionalism, only few people are professional. Overall, its not a "very" good company to work with. It's ok to work here but don't expect any good thing here....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

All good, but there is no job security if they find that you don't have work or do not meet the target whether you have less time or more doesn't matter. only matter is that you complete your task.

Dislikes

not supportive hr only support to company never the employees

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

No

Dislikes

Provana work culture is very bad very high work pressure working is not good seniors is not supported junior person and manager also not supported for junior person so over varg culture work and work company benefits all bad not good for salary given a work process very high and not a manager attitude not good

Likes

I joined this month and Iam so happy and fortunate getting this opportunity to work because of the work space.. Company culture and the benifits we are getting and of course the perks 😀😀....if ur planing to make career in bpo you have the right company to grow ur knowledge....

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Learning opportunities in the role

Dislikes

The company has no flexibility over shifts. The management is so much relied on HRBPs There are no technical tools for HRMS or HRIS. Everything work is manual. No work life balance. Appraisal were not also as expected as per the working. No flexibility to take offs or leaves.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.