AmbitionBox

Search

Reviews

Reviews
Salaries
Interview Questions
About Company
Benefits
Jobs
Office Photos
Community

Home
Companies
Reviews
Salaries
Jobs
Interviews
Salary Calculator
Awards 2024
Campus Placements
Practice Test
Compare Companies

+ Contribute

Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

ParcelHero

Compare

based on 13 Reviews

About
Reviews
13
Salaries
101
Interviews
2
Jobs

-
Benefits

-
Photos

-

Filter reviews by

ParcelHero Customer Success, Service & Operations Department Reviews

Updated 6 Jul, 2024

Overall Rating

4.2/5

based on 7 reviews

Rating distribution

5

3 (42.9%)

4

1 (14.3%)

3

1 (14.3%)

2

0 (0%)

1

2 (28.6%)

Category Ratings

3.9

Work-life balance

3.6

Work satisfaction

3.3

Salary

3.1

Company culture

3.0

Job security

1.8

Promotions

1.5

Skill development

What employees say about ParcelHero?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

100% employees reported

Strict (12.30am - 9.30pm)

33% employees reported

No travel

100% employees reported

View more detailed insights

ParcelHero is rated 4.2 out of 5 stars on AmbitionBox, based on 7 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with t ... Read more

ParcelHero is rated 4.2 out of 5 stars on AmbitionBox, based on 7 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

Jobseekers also viewed

Shiprocket Private Limited Reviews

3.6

• 280 reviews

Delhivery Reviews

3.9

• 5.9k reviews

Ecom Express Reviews

3.9

• 3.6k reviews

Blue Dart Express Reviews

4.1

• 2.2k reviews

DTDC Express Reviews

3.8

• 2.7k reviews

GATI-KWE Reviews

4.0

• 2.3k reviews

Shadowfax Technologies Reviews

3.6

• 1.3k reviews

XpressBees Reviews

3.7

• 2.1k reviews

Wow Express Reviews

3.0

• 31 reviews

3.9

• 1.7k reviews

3.7

• 85.8k reviews

Accenture Reviews

3.9

• 53.8k reviews

Infosys Reviews

3.7

• 37.3k reviews

3.7

• 51k reviews

Cognizant Reviews

3.8

• 48k reviews

4.1

• 24.3k reviews

Capgemini Reviews

3.8

• 39.7k reviews

Tech Mahindra Reviews

3.5

• 33.7k reviews

HCLTech Reviews

3.5

• 34.5k reviews

Genpact Reviews

3.9

• 30.3k reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

7 reviews found

Sort by: Popular

Customer Support Executive in New Delhi

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 14 Jun 2024

Likes

Only thing to lile was they gave their own system. Nothing else to like.

Dislikes

Too small of a company. They only have work in the end months of the year (because of Christmas, high quantity of parcels are shipped). They only hire for this period and after that is done, you will be "unfortunately let go" from the job, for which they will be "devastated". And you will be left with questions from the next companyas to why you were let go from a company in 5 months only. It must be your fault and you must not be reliable. Look, join here only if you want a temp job and there are no other options at all. Take 2-3 months salary and leave to find a better job. This has happened to me, and the very next year to my friends who worked there. Yearly they hire in August and fire in January. Yearly....Read More

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Operations Executive (working remotely)

Full Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

1.0

Skill development

4.0

Job security

1.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 06 Jul 2024

Likes

Its culture, work life balance , job security

Salary - Good
Job security - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

No good appraisal , no skill development,

Skill development - Bad
Promotions - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Operations Executive (working remotely)

Full Time

·

Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 25 Oct 2022

Likes

Work from home is the only something I like about this company

Dislikes

No appraisal, no incentives, working on national holidays without extra pay, No diwali gift, no growth,

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Support Specialist in New Delhi

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 04 Jun 2022

Likes

I had an amazing journey with Parcelhero until one day the management decided to cut off the staff and asked us to find a new job.

Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Work Details

It was good.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Operations Executive in New Delhi

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

3.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Feb 2022

Likes

Very supportive staff and I am still working It almost 9 years.

Salary - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No dislike

Work Details

Good work culture.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Manager in New Delhi

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 02 Aug 2020

Likes

They ask me to leave the organisation in this tough time. Though the company is earning good, still they decided of lay off just to save more money since everyone is at home they do not required an additional supervisor.

Dislikes

The office is full of politics, the seniors doesn't want to talk to you but they want the subordinates to understand what exactly they are thinking.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Employee Benefits

They do not provide even a single benefits or facilities.

Operations Executive in New Delhi

Full Time

·

Back Office Department

5.0

posted on 28 Apr 2024

Overall Rating

Return to all reviews

You are reading trusted reviews. Keep reading to find out more about ParcelHero.

Top trending discussions

View All

a transformation expert phd corporate strategy professional

What are the biggest lessons you have learned in the corporate world?

_Lessons Learned from 1.3 Years of Remote Work_ 1. Separate friendship and professional work to maintain professionalism. 2. Keep career decisions and sensitive information confidential. 3. Avoid procrastination by staying focused on goals and prioritizing tasks. 4. Focus on personal growth, rather than comparing yourself to others. 5. Set clear boundaries and prioritize tasks to maintain productivity. 6. Maintain a polite and friendly demeanor, even in virtual interactions. 7. Use video conferencing tools to stay connected with colleagues. 8. Prioritize integrity by delivering high-quality work. 9. Take ownership of your career by setting goals and seeking feedback. 10. Establish clear expectations with colleagues and managers. 11. Celebrate achievements and recognize progress to stay motivated. By applying these lessons, I've been able to thrive in a remote work environment.

FeedCard Image

Got a question about ParcelHero?

Ask anonymously on communities.

Claim your company page and respond to reviews as an employer.

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 7 ParcelHero reviews submitted by ParcelHero employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ParcelHero is the right company for you. 100% of employees reported ...the working days at ParcelHero as Monday to Friday. 83% employees reported the work timings at ParcelHero as Strict timing. Read more

Home >
Reviews >
ParcelHero Reviews >
ParcelHero Customer Success, Service & Operations Department Reviews Reviews

ParcelHero Salaries in Customer Success, Service & Operations Department in India

Operations Executive 14 salaries	₹3 L/yr - ₹5 L/yr
Customer Care Executive 4 salaries	₹2.8 L/yr - ₹5.5 L/yr
Team Lead 3 salaries	₹5 L/yr - ₹5 L/yr
Senior Advisor 3 salaries	₹3.8 L/yr - ₹4.8 L/yr
Customer Service Associate 3 salaries	₹3.2 L/yr - ₹6.3 L/yr

Explore more salaries

Compare ParcelHero with

Shiprocket Private Limited

3.8

Compare

Delhivery

3.9

Compare

Ecom Express

3.9

Compare

Blue Dart Express

4.0

Compare

Popular Calculators

Are you paid fairly?

Monthly In-hand Salary Calculator

Gratuity Calculator

Salary Hike Calculator

Rate your company

Stay ahead in your career. Get AmbitionBox app

Helping over 1 Crore job seekers every month in choosing their right fit company

70 Lakh+

Reviews

4 Crore+

Salaries

5 Lakh+

Interviews

1 Crore+

Users/Month

Contribute

Search

Reviews

Reviews
Salaries
Interview Questions
About Company
Benefits
Jobs
Office Photos
Community

Users/Jobseekers

Companies
Reviews
Salaries
Jobs
Interviews
Salary Calculator
Campus Placements
Practice Test
Compare Companies

Employers

Create a new company
Update company information
Respond to reviews
Invite employees to review
AmbitionBox Offering for Employers
AmbitionBox Employers Brochure

AmbitionBox Awards

ABECA 2026
ABECA 2025
ABECA 2024
AmbitionBox Best Places to Work 2022
AmbitionBox Best Places to Work 2021
Invite employees to rate

AmbitionBox

About Us
Email Us
Blog
FAQ
Credits
Give Feedback

Terms & Policies

Privacy
Grievances
Terms of Use
Summons/Notices
Community Guidelines

Get AmbitionBox app

Made with ❤️ in India. Trademarks belong to their respective owners. All rights reserved © 2025 Info Edge (India) Ltd.

Follow Us