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ParcelHero

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ParcelHero Reviews

Updated 26 Feb, 2025

Overall Rating

3.6/5

based on 14 reviews

On-Par with industry's average

know more

Rating distribution

5

5 (35.7%)

4

2 (14.3%)

3

3 (21.4%)

2

1 (7.1%)

1

3 (21.4%)

Category Ratings

3.7

Work-life balance

3.3

Work satisfaction

3.1

Company culture

3.1

Salary

2.5

Job security

2.2

Promotions

1.8

Skill development

What employees say about ParcelHero?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

100% employees reported

Flexible timing

25% employees reported

No travel

100% employees reported

View more detailed insights

ParcelHero is rated 3.6 out of 5 stars on AmbitionBox, based on 14 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

ParcelHero is rated 3.6 out of 5 stars on AmbitionBox, based on 14 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

14 reviews found

Sort by: Popular

Customer Support Executive in New Delhi

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 14 Jun 2024

Likes

Only thing to lile was they gave their own system. Nothing else to like.

Dislikes

Too small of a company. They only have work in the end months of the year (because of Christmas, high quantity of parcels are shipped). They only hire for this period and after that is done, you will be "unfortunately let go" from the job, for which they will be "devastated". And you will be left with questions from the next companyas to why you were let go from a company in 5 months only. It must be your fault and you must not be reliable. Look, join here only if you want a temp job and there are no other options at all. Take 2-3 months salary and leave to find a better job. This has happened to me, and the very next year to my friends who worked there. Yearly they hire in August and fire in January. Yearly....Read More

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Assistant Manager Credit Control in New Delhi (working remotely)

Full Time

·

Audit & Control Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Mar 2024

Likes

Flexibility and work life balance

Skill development - Good
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No new learning and development growth

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Operations Executive in New Delhi

Full Time

·

Operations and Customer service Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 03 Mar 2019

Likes

I was very much comfortable working under my manager Karandeep, he was the real hero in some points of time and the work environment created by him was so supportive. I was nominated by him for growth opportunities and he does same for every employee as per theri skills..

Skill development - Good
Job security - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

It was just about some growth aspects which I was waiting for and it was getting delayed.

Work Details

Work was good and I got a lot of exposure here.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Operations Executive (working remotely)

Full Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

1.0

Skill development

4.0

Job security

1.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 06 Jul 2024

Likes

Its culture, work life balance , job security

Salary - Good
Job security - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

No good appraisal , no skill development,

Skill development - Bad
Promotions - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Executive (working remotely)

Full Time

·

Operations, Maintenance & Support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 20 Oct 2023

Likes

There is no pressure and you may work without any issue.

Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Permanently work from home

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Operations Executive (working remotely)

Full Time

·

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

3.0

Promotions

2.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 19 Feb 2025

Likes

Work from home

Dislikes

Job security

Skill development - Bad
Job security - Bad
Work satisfaction - Poor
Company culture - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Operations Executive (working remotely)

Full Time

·

Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 25 Oct 2022

Likes

Work from home is the only something I like about this company

Dislikes

No appraisal, no incentives, working on national holidays without extra pay, No diwali gift, no growth,

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about ParcelHero.

Support Executive (working remotely)

Full Time

·

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 26 Feb 2025

Likes

Salary - Good
Company culture - Good

Dislikes

Skill development - Bad
Job security - Bad
Promotions - Poor

Overall Rating

Discover interview dos and don'ts from real experiences

Customer Support Executive (working remotely)

Full Time

·

IT Support Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 16 Nov 2022

Likes

They will fire you within 4 to 5 months. They do not have that much business. They just hire for their busy period, ie. Christmas time and once that is over in 2 months, they will fire you. I have seen this happen multiple times.

Dislikes

See above.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Support Specialist in New Delhi

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 04 Jun 2022

Likes

I had an amazing journey with Parcelhero until one day the management decided to cut off the staff and asked us to find a new job.

Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Work Details

It was good.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Operations Executive in New Delhi

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

3.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Feb 2022

Likes

Very supportive staff and I am still working It almost 9 years.

Salary - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No dislike

Work Details

Good work culture.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Manager in New Delhi

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 02 Aug 2020

Likes

They ask me to leave the organisation in this tough time. Though the company is earning good, still they decided of lay off just to save more money since everyone is at home they do not required an additional supervisor.

Dislikes

The office is full of politics, the seniors doesn't want to talk to you but they want the subordinates to understand what exactly they are thinking.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Employee Benefits

They do not provide even a single benefits or facilities.

Operations Executive in New Delhi

SCM & Logistics Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 22 Jul 2021

Likes

Do not go there for a job. Manager is harassing employees in every stage. No skill development. You have to do chatugiri if sustain there. No value of hard work there.

Dislikes

Manager behaviour is worst towards employees. And boss also cannot hear any word against manager. So you can do nothing if any issue persist. No HR and no Admin there. I left the job on 12th March 2021 and now it's 22 July 2021 and I did not yet received my experience letter.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Wastage of my precious 4 years there.

Work timings: Strict Timings

Work related travel: This is a desk job.

Banking Operations

IT support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Feb 2019

Likes

It's a great company where you can have your personal and coorporate life in very balance manner. People are cooperative , mangers are really very nice and cooperative specially Karan.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Everything is well mannered and nice

Work Details

Work days: Monday to Friday

Work related travel: This is a desk job.

Top trending discussions

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a design engineer

Need Your Valuable Advice.

Hello, 6 months ago, I switched from my previous job to my current one with a 40% salary hike. At that time, it seemed like a great opportunity, but now, I am seriously considering my decision. My previous job had, 1. A European MNC team with excellent support and work culture 2. Good Time for my family & personal life 3. Flexible timing & permanent work-from-home 4. 5 days working with proper work-life balance Now, in my current Indian company: 1. 12-hour workdays, with additional work on Saturdays (despite a 5-day work policy) 2. No proper training 3. Toxic work culture, where I get scolded daily due to a lack of training 4. Hardly any time for my kids and parents 5. Started my health issues My previous company is willing to take me back with a 10% hike on my last salary. Given the work-life balance, supportive environment, and long-term growth prospects I had there, I am thinking of returning. *It is not going to impact on my monthly expenses.* Would you recommend going back?

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ParcelHero Reviews by Locations

ParcelHero New Delhi Reviews

ParcelHero Reviews by Designations

ParcelHero Operations Executive Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 14 ParcelHero reviews submitted by ParcelHero employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ParcelHero is the right company for you. 100% of employees reported... the working days at ParcelHero as Monday to Friday. 75% employees reported the work timings at ParcelHero as Strict timing. Read more

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ParcelHero Salaries in India

Operations Executive 18 salaries	₹3 L/yr - ₹5.5 L/yr
Data Analyst 7 salaries	₹3 L/yr - ₹7 L/yr
Customer Care Executive 4 salaries	₹2.8 L/yr - ₹5.5 L/yr
Customer Service Associate 4 salaries	₹3.1 L/yr - ₹6.3 L/yr
Customer Service Executive 4 salaries	₹3.5 L/yr - ₹4.2 L/yr

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