Pacific BPO is rated
3.2 out of 5 stars on
AmbitionBox, based on 34 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Pacific BPO is rated
3.2 out of 5 stars on
AmbitionBox, based on 34 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Pacific BPO Executive Reviews
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34 reviews found
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Popular
Executive in
Noida
US Healthcare Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Feb 2022
Likes
Work place is good as management always think about their employees.
Dislikes
Appraisal are done on the basis of In hand salary not on the basis of performance.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Executive in
Noida
Full Time
·
Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Oct 2024
Likes
Nothing to like in this orgainzation. Managememt is dead, your AM is the only person responsibile to keep or kick and have issues in work.
Dislikes
Management is very bad. I dont know how people are still working in pacific.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
We're sorry to hear about your negative experience with us. Your feedback is important; please contact er@pacificbpo.com if you would like to discuss it further. We are committed to improving our work environment and value your input.
Best wishes!
Overall my experience was good with Pacific and I learnt alot from Pacific and My Managers was also supportive and helpful.
Dislikes
Food Quality was not good
Employer’s Response
Thank you for sharing your feedback with us. We take all reviews seriously and are committed to continuous improvement. Please reach out at er@pacificbpo.com if you would like to discuss it further.
Executive in
New Delhi
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 23 Oct 2024
Likes
Work life balance
Dislikes
Salary and appraisal
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
We appreciate your positive feedback. If you have more to share or any suggestions, please feel free to contact us at er@pacificbpo.com.
Best wishes!
Executive in
New Delhi
Full Time
·
Other Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 06 Oct 2024
Likes
I like the company's employee care sanitation and security are good
Dislikes
Low salary and bond, food in cafeteria and paid canteen are gross, and they don't care about the employee health, it is very hard to make work life balance in this hard working environment
Employer’s Response
Your feedback is important; please contact er@pacificbpo.com if you would like to discuss it further. We are committed to improving our work environment and value your input.
Best wishes!
Executive in
New Delhi
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 19 Sep 2024
Likes
Great working environment.
Dislikes
HR services are not upto the mark.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for sharing your feedback with us. We take all reviews seriously and are committed to continuous improvement. Please reach out at er@pacificbpo.com if you would like to discuss it further.
Executive in
New Delhi
Full Time
·
Health Informatics Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 07 Sep 2024
Likes
job security
Dislikes
no cab in day shift
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
We appreciate your positive feedback. If you have more to share or any suggestions, please feel free to contact us at er@pacificbpo.com.
Best wishes!
You are reading trusted reviews. Keep reading to find out more about
Pacific BPO.
Executive in
New Delhi
Full Time
·
Health Informatics Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 22 Jun 2024
Likes
They have ao much politics
Dislikes
Totally worth it
Employer’s Response
We're sorry to hear about your negative experience with us. Your feedback is important; please contact er@pacificbpo.com if you'd like to discuss it further. We're committed to improving our work environment and value your input.
Best wishes!
Work related travel: This job involves
Travel Within City.
Employer’s Response
We're sorry to hear about your negative experience with us. Your feedback is important; please reach out at er@pacificbpo.com if you'd like to discuss it further. We're committed to improving our work environment and value your input.
Best wishes!
Executive in
Noida
Full Time
·
AR Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Jan 2024
Likes
Nice experience with the Pacific
Dislikes
Nothing dislike about Pacific because everything was good
Work Details
Work days: Monday to Friday
(Flexible Timings)
Employer’s Response
Thank you for your kind words. We appreciate your positive feedback and are glad to hear you had a good experience with us. If you have more to share or any suggestions, please feel free to contact us at er@pacificbpo.com. Best wishes!
Executive in
Noida
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 18 Sep 2023
Likes
To start career as AR(account receivable) in US Healthcare then Pacific BPO is better option
Dislikes
The salary increment is not so good and work load is higher
Work Details
Work policy:
Temporarily work from home and after if you will any issue then they will call you to work from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for your kind words. We appreciate your positive feedback.
We've noted your concerns regarding salary increments and workload. We continually strive to improve in these areas to ensure a better experience for our employees. If you have more to share or any suggestions, please feel free to contact us at er@pacificbpo.com.
Executive in
Noida
Full Time
·
Account receivable Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 09 May 2023
Likes
I only like one thing if you are in need they give WHF easily. That's it.
Dislikes
Everything believe me they even suck soul out of you. Also 5 days working is all a scam you have to mandatory need to extend your shift and also work in weekends also for freshers they mandatory contract you in a 1 year bond I request you if you are not aware of this thing please reconsider joining.
Work Details
Work policy:
2 days/week from office
Work timings: Flexible Timings
Work related travel:This is a desk job.
Employer’s Response
We appreciate your feedback and understand your concerns. We take your input seriously and are actively working to address issues related to work-life balance, extended shifts, and the bond for freshers. Your comments will help us make improvements for our employees. If you have more to share or any suggestions, please feel free to contact us at er@pacificbpo.com. Thank you for being a part of our team!
Executive in
Noida
Full Time
·
Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 30 Sep 2023
Likes
Notting to say for like
Dislikes
Job security is not there they will terminate any time
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Executive in
Noida
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 02 Jul 2023
Likes
There’s nothing much to say that what I liked the most
Dislikes
Manager Danish and supervisor Rakesh pant, Both are ready to sell pacific at any cost
Work Details
Work policy:
Depends upon the user
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Executive in
Noida
Full Time
·
Medical billing Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 01 Jul 2023
Likes
It's not bad not too much pressure
Specially go ad as a fresher
Dislikes
If you are working from home then its hectic
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Executive in
Noida
Full Time
·
Operations, Maintenance & Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Aug 2023
Likes
Work Environment.
Dislikes
Cook needs to be changed.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Executive in
Noida
Full Time
·
Billing executive Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 04 Jul 2023
Likes
Company's expansion and growth.
Dislikes
Need lots of improvement in every department.
Work Details
Work days: Monday to Friday
(Strict Timings)
Executive in
Noida
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 24 Mar 2023
Likes
Everything is good but appraisals are very disappointing.
Dislikes
Worst appraisal
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Executive in
Noida
Full Time
·
Operations, Maintenance & Support Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 27 Aug 2023
Likes
Job security.
Dislikes
The biased nature of Management.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Pacific BPO is rated 3.2 out of 5, based on 34 reviews by employees on AmbitionBox.
Pacific BPO is known for Job Security which is rated at the top and given a rating of 3.9. However, Career growth is rated the lowest at 2.6 and can be improved. To know first hand how it is like to work at Pacific BPO read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Pacific BPO?
According to AmbitionBox ratings, Pacific BPO employees rate its salary and benefits as 3.1 out of 5. You can know more about Pacific BPO Salaries at AmbitionBox
How is the work culture at Pacific BPO?
Work culture is rated 3.1 at Pacific BPO by 34 employees. While job security is rated 3.9 and work-life balance is rated 3.1 at Pacific BPO. Read detailed reviews by employees of Pacific BPO on AmbitionBox.