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What employees say about Optum?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
60% employees reported
Flexible timing
67% employees reported
No travel
83% employees reported
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Gender based rating
Rated by Women
3 reviews
Rated by Men
7 reviews
Jobseekers also viewed
10 reviews found
Claim Processing Executive in Noida
Full Time
Health Informatics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I like everything in Optum like environment, working culture, management… As I joined here as a fresher that’s why I had to quit for salary hike but I really wants to join again after 2-3 years till then I’ll build myself with the full of knowledge and skills.🥰🫶
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
There are noting to dislike in Optum😊
Work Details
Work policy: There are 10 days RTO period ( Return to Office) in a month and rest of the days WFH.
Work timings: Flexible Timings
Work related travel: This is a desk job.
Claim Processing Executive in New Delhi
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great company with work life balance
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
no
Work Details
Work related travel: This is a desk job.
What people are saying about Optum
Claim Processing Executive in Hyderabad / Secunderabad
Full Time
Customer Success Department
Overall Rating
Claim Processing Executive in Noida
Full Time
Claim Processing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Well managed working place, job secure no-one can fire you. As a claim processor target can easily met you get much free time for other work. Benefits also good
- Skill development - Good
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Excellent
Dislikes
They gave incentives quarterly bases addon 5th month’s salary.
Work Details
I working till last year its amazing place for work, no pressure no harassment no-one can fire you without any valid reason. Overall its a good experience for me, well its my first company or I don’t know about as compare other but its nice
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Claim Processing Executive (working remotely)
Full Time
Claim Processing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Pay out on right time
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Team management , clarification all time
Claim Processing Executive in Noida
Claim Processing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Optum is a good company. All types facilities
Dislikes
- Salary - Poor
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Good performance
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Claim Processing Executive in Hi tech city
Cosmos M&R physician Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Awesome colleagues
- Job security - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
work is not good
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Claim Processing Executive in Gurgaon / Gurugram
Healthcare Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
All is well
- Skill development - Good
- Job security - Good
- Promotions - Good
- Company culture - Good
Dislikes
Nothing all is well
Work Details
Normally
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
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Claim Processing Executive in Noida
Us bank Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It is a very good company and behavior of employees are also so good. HR policy also good.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Claim Processing Executive in Hyderabad / Secunderabad
Bsc Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Na
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Na
Work Details
Work timings: Flexible Timings
Similar Designation Reviews
Customer Service Associate in Gurgaon / Gurugram
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company is really nice but the management of chat process is pathetic.
- Job security - Good
- Company culture - Good
Dislikes
Shift should be change on monthly basis not weekly. If load was high they forced to not take breaks and login continuously. I will not continue on this chat process. If your manager is not co ordinating then you will faced the mental break down.
- Salary - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Analyst in Bangalore / Bengaluru
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good for salary hike
- Salary - Good
- Promotions - Good
Dislikes
No work life balance
- Skill development - Bad
- Job security - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Quality Analyst in New Delhi
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Overall a good company. For female employees, the company is extraordinary.
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Promotion are delayed.
Process Associate in Hyderabad / Secunderabad
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Yes I like the optum but if mangement is good depends on process
Dislikes
Which process I have work that management is not good and doing Preshality with the employees
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Senior Process Associate in Gurgaon / Gurugram
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Working environment
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Management of my process and No weekly or monthly visit of Hr
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Analyst in Gurgaon / Gurugram
Full Time
Research analysis Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great culture
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Odd timings and late cab services
Team Lead in Chennai
Full Time
Health Informatics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Work burden
Team Manager in Hyderabad / Secunderabad
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance and flexibility
- Job security - Good
- Work-life balance - Excellent
Dislikes
Less growth opportunities and pay scale. Internal politics like any other organisation.
Quality Analyst in Hyderabad / Secunderabad
Full Time
Quality Assurance - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work as well as friendly environment
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Senior Associate in Hyderabad / Secunderabad
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Culture, management, ambience
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Cab zone
Work Details
Work days: Monday to Friday (Flexible Timings)
Other Optum Reviews
Associate Software Engineer 2 in Noida
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work - Life Balance is good , Job security is great , Average compensation better than regular industry standard.
- Job security - Excellent
- Work-life balance - Excellent
Dislikes
No growth , No promotion , people literally spending their career in a company just by doing yes sir no sir , no development , poor work culture , extreme politics , favouritism not a good company to survive for more than a year.
- Salary - Poor
- Skill development - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
Work Details
Work policy: 10 days/month from office from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Claims Associate in Faridabad
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I enjoyed my work with Optum . It is a good company and the environment is also great . Optum thinks about their employees very well. I'm thankful of the company for gave an opportunity to work with them.
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Everything is good in optum but several things wasn't good in my Process(C&S).
Associate in Hyderabad / Secunderabad
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There is no work pressure
- Work-life balance - Excellent
Dislikes
No appraisal no hikes no promotion the management was not good they are not least bothered about their employees. Head office was in gurgaon but those people develop their self they will not give much importance to Hyderabad employees A part from IT sector if you randomly ask with any operational team you will get the same answer their is politics. The manager will change every year optum will provide a survey every year how the organisation is running for every employee but the manager will call us and they will take the control from us and fill the forms and give rating 5/5 for the organisation and for themself .If any onshore people is reading this please make this issue it's very bad for the organisation...Read More
- Salary - Bad
- Skill development - Poor
- Promotions - Bad
- Company culture - Bad
Work Details
Work days: Monday to Friday
Senior Software Engineer in Gurgaon / Gurugram
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great work life balance, learning depends on team, job security is pretty good, salary & benefits are decent.
- Salary - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Promotion and growth aren't attractive enough. Being a healthcare company, they have lots of security policies which sometimes might restrict learning and exploration opportunities with new tech.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Stack Developer in Hyderabad / Secunderabad
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing at all.
Dislikes
No promotions , increment is 5-8% yearly. Promotion is impossible. Everytime change of hierarchy. Not stable. Work life balance is impossible if the manager is from India.
- Salary - Bad
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Medical Coder in Mumbai
Full Time
Health Informatics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing for now. Last year it is used to be one of the best organisation. When it is used to be Episource. Now after Optum acquiring it becomes worst.
Dislikes
No Work life balance. Target Pressure . Rude behaviour by management. Not appreciating employees efforts. Low salary
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Medical Coder in Mumbai
Full Time
Healthcare & Life Sciences - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Extreme work pressure with no target consideration. Unrealistic target expectations. Rude behaviour of TL's. Working for more than 8,9 hours ended up to get marked as halfday . No work life balance. Even after having flexi hours for login. Managers constantly ask employees to login before 9am.
- Salary - Poor
- Skill development - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Medical Coder in Chennai
Full Time
Healthcare & Life Sciences - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Working atmosphere is good and there is no frequent change in project, which helps to know the project and get stable in quality and production
- Job security - Good
Dislikes
Work pressure, no good salary hikes or promotion, Too much of internal politics which spoils the standards of an MNC.
- Salary - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
Clinical Investigator in Noida
Full Time
Doctor Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
NA
Dislikes
I was forced to WTO despite my medical and family conditions. And when i asked to extend WFH i was asked to resign then management made me do it forcefully.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Claim Representative in Gurgaon / Gurugram
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Optum comes with the best management, job security with stress free working environment, with only 10 days of office and 20 days of work from home.
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Salary package is not charming
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
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- HQ - Prairie, USA, United States (USA)
- Healthcare
- 10k-50k Employees (India)
- Hardware & Networking
- IT Services & Consulting
- Software Product
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AmbitionBox has 10 Optum reviews submitted by Optum employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Optum is the right company for you. 60% of employees reported the working day...s at Optum as Monday to Friday. 67% employees reported the work timings at Optum as Flexible timing. Read more- Home >
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