Mphasis is rated
3.2 out of 5 stars on
AmbitionBox, based on 20 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Mphasis is rated
3.2 out of 5 stars on
AmbitionBox, based on 20 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Mphasis Technical Support Associate Reviews
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20 reviews found
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Popular
Technical Support Associate in
Pune
Full Time
·
IT Infrastructure Services Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 18 Nov 2023
Likes
Nothing good as of now specially about the Pune Kharadi
Dislikes
Gender Discrimination
Deplorable Management
Technical Support Associate in
Hyderabad / Secunderabad
Technical Support Associate in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 16 May 2023
Likes
not applicable to my current needs
Dislikes
NOT APPLICABLE TO MY CURRENT NEEDS
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Technical Support Associate in
Bangalore / Bengaluru
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Apr 2023
Likes
Good and friendly
Dislikes
Nothing need to be improve
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Associate in
Bangalore / Bengaluru
Full Time
·
Technical Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 12 Dec 2022
Likes
MNC CULTURE
Dislikes
Promotion / Appraisal
Work Details
Work policy:
3 days/week from office
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Associate in
Pune
Full Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 01 Dec 2023
Likes
Nothing
Dislikes
Rubbish,worst experience..don't ever work is such a organisation...Vivek Anand Quality Analyst, Concentrix services private limited(Pune)
Work Details
Work policy:
Not acceptable
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Associate in
Pune
Full Time
·
HR Operations Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 10 Jan 2022
Likes
Management, Transport facility, work environment
Dislikes
somewhat lack of hygienic at workplace
Work Details
Technical Support Associate
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
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Mphasis.
Technical Support Associate in
Bagmane
Full Time
·
IT Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 15 Nov 2022
Likes
Terrible terrible experience in this company.The worst company i have ever seen in my life.There is not a single thing that can be appreciated here in this organization.This was my first company in my corporate career and i suffered from severe depression and anxiety working here just for 7 months and had to leave this organisation without even completing 1 year due to my health. They are simply inhuman,they will not listen or consider your genuine requests be it as important as your health also.i was continuously allotted with night shifts for 2 months regardless of my infinite requests to not allott me with night shifts as i had low BP issues due to working late at night l ..i fell ill severely due to this shit of an organization. Not to mention the extremely low and bad salary policy they have.Only liked the HR policies to some extent. Really Horrible and Traumatizing experience.Please Don't ever join or work with this organization ever in your life....Read More
Dislikes
Every single thing is horrifying and Traumatizing here in this hell of an organization. Please don't ever work here with this organization for your healthy mental and physical well-being.
Got to learn a lot. Made me very confident in regards with working on computer. Work environment is good and people are helpful.
Dislikes
Too much work pressure. Not enough pay for the work that you are doing. However the new hires are getting good package. Work life imbalance.
Work Details
It's good, got an opportunity to take training for new hires as well.
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Associate in
Bangalore Rural
Customer Service Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Jul 2022
Likes
The officials were very professional and HR team was very helpful
Dislikes
Nothing
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Technical Support Associate in
Bangalore / Bengaluru
Recruitment & Talent Acquisition Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Nov 2021
Likes
Best place to work in so supportive and understanding
Dislikes
Nothing
Work Details
Perfect
Work timings: Flexible Timings
Work related travel:This is a desk job.
Technical Support Associate in
Pune
Business Intelligence & Analytics Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 27 Sep 2019
Likes
Colleagues are fun, free coffee, dominos and starbucks on campus. Team leaders and managers are fun, will take you on team outings, wont let you pay for food and beverages. Free transportation after 9pm. Cafeteria is reasonable but no coupons and discounts for level1 employees.
Dislikes
Work pressure, rotational shifts including 3rd shift for a very less pay. Also, your colleagues will have a higher pay than you even though you got recruited the same day and zero experience. The management won't take any actions on this even if you go upfront about this.
Work Details
Technical support associate (aka technical support engineering is what they said during the time of recruitment)
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Technical Support Associate in
Pune
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 25 May 2018
Likes
I would like to Mphasis LTD from Pune. I have experience
Dislikes
I dislike salary issue
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Technical Support Associate in
Pune
ITO Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 19 Jul 2018
Likes
Learned a lot about ITO business and also gained knowledge about networking
Dislikes
Too much work load at fresher level
Work Details
Work days: Rotational Shift
(Strict Timings)
Technical Support Associate
Customer care Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Aug 2018
Likes
The best thing about the company is they give you opportunity to learn even if you are wrong
Dislikes
I had to leave the company
Work Details
I was under training period. I enjoyed alot during training because it was fun learning. We were never told you cannit do this.
People also ask about Mphasis's Technical Support Associates
Is Mphasis a good place to work for Technical Support Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 20 employee reviews, it's clear that most technical support associates have an average experience working at Mphasis. Work-Life balance holds the highest rating at 3.5, while salary & benefits is rated the lowest amongst all factors at 3.0. Read reviews about work-life balance and salary & benefits on AmbitionBox.
Does Mphasis pay their Technical Support Associates well?
According to AmbitionBox reviews, Mphasis technical support associates rate their salary and benefits at 3.0 out of 5, based on 20 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Mphasis's technical support associates salaries here and to read reviews specifically about salary and benefits at Mphasis for technical support associates, click here.
How is the work culture at Mphasis for Technical Support Associates?
Work culture at Mphasis for technical support associates is rated 3.0 out of 5 by 20 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Mphasis for technical support associates, click here.
How is the job security at Mphasis for Technical Support Associates?
Based on 20 reviews on AmbitionBox, Mphasis's technical support associates rate job security at 3.1 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Mphasis for technical support associates, click here.
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