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Mercer Customer Success, Service & Operations Department Reviews

Updated 31 Jan, 2025
Overall Rating
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3.8/5
based on 262 reviews

Rating distribution

Category Ratings

4.0

Job security

3.7

Company culture

3.6

Work-life balance

3.6

Skill development

3.5

Salary

3.5

Work satisfaction

3.2

Promotions

What employees say about Mercer?

Insights from employee reviews on AmbitionBox

Workplace insights

Hybrid

Hybrid

87% employees reported

Monday to Friday

Monday to Friday

93% employees reported

Flexible timing

Flexible timing

59% employees reported

No travel

No travel

80% employees reported

Gender based rating

3.7
female

Rated by Women

75 reviews

3.9
male

Rated by Men

186 reviews

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Top Mentions in Mercer Customer Success, Service & Operations Department Reviews

262 reviews found

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People also ask about Mercer's Customer Success, Service & Operations Department

Is Mercer's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 262 employee reviews, it's clear that most employees have an average experience working at Mercer's Customer Success, Service & Operations Department. Job security holds the highest rating at 4.0, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about job security and career growth on AmbitionBox.
Does Mercer's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Mercer's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.5 out of 5, based on 262 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Mercer's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Mercer's Customer Success, Service & Operations Department, click here .
How is the work culture at Mercer's Customer Success, Service & Operations Department?
Work culture at Mercer's Customer Success, Service & Operations Department is rated 3.7 out of 5 by 262 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Mercer's Customer Success, Service & Operations Department, click here .
How is the job security at Mercer's Customer Success, Service & Operations Department?
Based on 262 reviews on AmbitionBox, Mercer's Customer Success, Service & Operations Department employees rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Mercer's Customer Success, Service & Operations Department, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Mercer's Customer Success, Service & Operations Department, click here .
Is work from home available at Mercer's Customer Success, Service & Operations Department?
According to 23 AmbitionBox reviews, Mercer's Customer Success, Service & Operations Department does not currently offer any work-from-home options. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.
How do I get a job at Mercer's Customer Success, Service & Operations Department?
To get a job at Mercer's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Mercer interview questions and practice your responses to prepare thoroughly.

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